Sharpen’s cloud-native CCaaS platform simplifies customer and agent interactions, enabling quick resolution across voice, digital, and self-service channels.
Indianapolis, IN
Joined April 2009
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- Following1.5K
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Sharpen retweeted
.@sharpentech relies on the full force of Bandwidth solutions and expertise to spearhead #CCaaS innovation in #agentexperience. See how: bndwdth.co/SharpenCX
Sharpen retweeted
In our latest New Supplier Spotlight, @sharpentech, explains how you can close more deals and empower your clients to provide superior customer experiences with their CCaaS/UCaaS/Telco platform.
Give this 3️⃣ minute video a view today ▶️ bit.ly/SharpenCX.
#IntelisysNation
Sharpen retweeted
Build processes that make your customers feel special by giving them recognition, reassurance, and respect.
Sharpen retweeted
To listen to customers and employees. When you have a question, ask the people who do the work.
Sharpen retweeted
“Customer service is not a department. It's a philosophy.”
- Shep Hyken
Hyken is spot-on with this. Customer service is a company-wide philosophy. Is your team onboard?
@Hyken
#CustomerExperience #CX #CustomerJourney #CustomerSatisfaction #CustomerLoyalty
Sharpen retweeted
Day 3 panel from @FOW_Expo - #AI and #CustomerExperience, with @kristinekonrad @MrAdamSettle @adamklodner Robert Beasley - @Genesys @Avaya @IntelePeer @sharpentech #cctr #contactcenter #CCaaS #futureofwork #cx @ITEXPO #TECHSUPERSHOW @tmcnet
Sharpen retweeted
Awesome group! Thanks for helping to make the @ITEXPO #TECHSUPERSHOW, June 21-24 in Fort Lauderdale, FL such a great succcess
Sharpen retweeted
@sharpentech Releases Holistic Artificial Intelligence (AI) Platform
@DecisionsTech
martech360.com/customer-expe…
#newsmedia #informationtechnology #martech #news #digitaladvertising #marketingtechnology #martech360
Sharpen retweeted
@Vibenomics @bloomerangTech @getzylo @sharpentech @EncampHQ @hc1dotcom @TaranisAg @greenlightguru Congrats on being featured in our 2022 Best Tech Startups in Indiana! thetechtribune.com/10-best-t…
Sharpen retweeted
@sharpentech Releases Holistic Artificial Intelligence (AI) Platform ow.ly/5oFC30slLZv #AIThority #AINews #AI #airtificialintelligence #SharpenCX
Sharpen retweeted
AMP'd Chicago!! What a great success. We couldn't do it without our generous sponsors.
@ntirety @observeAI @panterranetwork @PolyCompany @PPTSolutions1 @QOSNetworks @sharpentech @SpectrumEntUS @Star2Star @Talkdesk @tierpoint @Verizon @vMOXmobile @Vonage @Zoom @comcastbusiness
Sharpen retweeted
Register today to join us for our Telarus Cloud Bootcamp on June 14th at Poogan's Courtyard. We'll hear from Telarus Sales Engineer, Jason Kaufman, then deep-dive into our featured suppliers! Click here to register!
ow.ly/FCAP50Jr09I
#TelarusBootcamp #CX
Sharpen retweeted
@sharpentech Releases Holistic Artificial Intelligence (AI) Platform ow.ly/Q6M030slCEF #salestech #news #sales #technology #B2Bsales #SharpenCX
Sharpen retweeted
If you walked up to people on the street and asked, “What is the number one reason you go back to a business?,” you may find the top answers include customer service and customer experience.
forbes.com/sites/shephyken/2… #customerservice #customerexperience #CX
Sharpen retweeted
📣 We're feeling thankful and want to take a moment for a special shout out to our Supplier Partners that sponsored AMP'd XD #CX Atlanta.
@8x8 @dialpad @Five9 @Genesys @LiveVox @Nextiva @NICECXone @observeAI @PPTSolutions1 @RingCentral @sharpentech @ujetcx @Replicant_AI
Sharpen retweeted
Our team with Mike Berlin, Chief Partner Officer of @sharpentech during day 1 of #CPExpo2022
#MSPSummit #CPExpo
@AricAckerman @karengrundhofer
Sharpen retweeted
Rich #performancemanagement tools unlock hidden operational information that is critical to navigating the changing workplace and harvesting the benefits of an engaged workforce. Find out why in this whitepaper with @sharpentech here: frost.ly/6cy
Sharpen retweeted
Each week I read many customer service and customer experience articles from various resources. Here are my top five picks from last week.
hyken.com/customer-experienc… #customerloyalty #customerservice #customerexperience
Sharpen retweeted
Congrats to the #IndyTech companies making the prestigious @Inc 5000 led by @demandjump at #219 & including @Formstack @innovatemap @SupplyKick, @Hubstaff @sharpentech @dbservices @SmarterHQ and @LifeatLev inc.com/inc5000/2020
