@arnoldjon
Account based inCanada
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Independent tech analyst/thought leader - focus on future of work, communications, collaboration and customer experience
Toronto, Canada
Joined September 2009
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Great turnout last night for the panel I led on #digitaltransformation in #Toronto Livestream on FB: bit.ly/2rk689F #CDNtech #ucoms
Absolutely - many of us remember the Yom Kippur War 50 years ago, and peace still seems out of reach. Hoping the best for people suffering on both sides - just echoing the message here.
Jon Arnold retweeted
Our hearts go out to everyone affected by the current war in Israel.
Our NICErs in Israel, their families, and all those impacted have our steadfast support.
Wishing for peaceful times.
London Called, Lima Calling - NICE Analyst Summit Next - my preview: jarnoldassociates.com/blog/s… @NICELtd #NICEsummit #ContactCenter #cctr #ccaas #Innovation #CX #ai #Chatbot #Automation #Peru #Inca
Tianjin, China - My Smart Port Visit – Quick Post, Video and Pix jarnoldassociates.com/blog/s…
#IoT #5G #automation #supplychain #AutonomousWorld #collaboration #innovation #logistics #ai #smartport
Some sharing from Day 2 here @UCEXPO - facilitated a roundtable for a sponsor, saw a fun session with Dara O Briain and Hannah Fry, then a video segment with @EM360Tech - up next, am on the ask-the-analyst session. #UCEXPO #ucoms #ucaas #tech #collaboration
Quick share, representing @SCTCconsultants here @UCEXPO - with Nerys Corfield at a @RingCentral dinner. #ucexpo #contactcenter #cctr #ccaas #ucoms #ucaas
A bit more from @UCEXPO - tomorrow will be even busier. My #GenerativeAI #contactcenter session with @RingCentral, and @robkurver with his #CPaaS session, including @jeffpulver #ucoms #ucaas #ucexpo #FutureOfWork #collaboration #cx #chatbots
Quick hellos from @UCEXPO in #london - @jeffpulver @SeverineHH and Chris Bain. Great vibe here, and my session with @RingCentral starts at 2:30 here. #ucoms #ucaas #collaboration #FutureOfWork #ucexpo #tech
Early October - Time for my Newsletter and Podcast jarnoldassociates.com/blog/s… #newsletter #podcast #ucoms #ucaas #cctr #cx #ContactCenter #ccaas #TechNews #collaboration
USA Today - Am Profiled in an Article There jarnoldassociates.com/blog/s… #DigitalTransformation #FutureOfWork #hybridwork #ucoms #ucaas #cloud #collaboration #unifiedcommunications #writing #TechTrends
Big news - @Mitel acquires @AtosUnify from @Atos - #mitel is back being a consolidator - good move! #ucoms #ucaas #cctr #cloud #unifiedcommunications #telephony news.mitel.com/English/press…
My September Writing Roundup - jarnoldassociates.com/blog/s… #writing #ucoms #ucaas #collaboration #cctr #ccaas #cx #FutureOfWork #hybridwork
EProc Solutions Signs on as a Platinum Sponsor for the Future of Work Expo and MSP Expo 2024, Part of the #TECHSUPERSHOW - futureofworknews.com/topics/… #FutureOfWork #ucoms #collaboration #HybridWork @tmcnet @ITEXPO
Cloud Communications Alliance Event - Quick Take and Pix jarnoldassociates.com/blog/s… @CloudCommsAll #cloud #unifiedcommunications #ucoms #ucaas #cca #ccaas #cpaas #collaboration
Assess unified communications pros and cons for hybrid work - my latest on @TechTarget techtarget.com/searchunified… via @techtargetnews #ucoms #ucaas #collaboration #hybridwork
Next Webinar - Where to Invest for Long-Term Contact Center Success jarnoldassociates.com/blog/s… @CallCenterICMI @RingCentral #webinar #contactcenter #cctr #ccaas
UC Expo, London - Another Panel Session jarnoldassociates.com/blog/s… @UCEXPO #ucexpo #collaboration #ucoms #ucaas #unifiedcommunications #cloud
Avaya's Momentum in Canada Continues to Build avaya.com/en/about-avaya/new… @Avaya #canadiantech #growth #cloud #unifiedcommunications #ucaas #ucoms #cctr #contactcenter #ccaas #cx #avaya
Next Stop - NYC and Cloud Communications Alliance jarnoldassociates.com/blog/s… @ccacloud #ucoms #ucaas #ccaas #cloud #unifiedcommunications
