Author of 'The Joy of CEHX' | Keynote Speaker | CX Advisor | Therapist | Top 50 CX Leader '25 | @Sage_Publishing CX Case Study Series Editor | Tip Top Human

Melbourne, VIC
Joined October 2012
Looking for a new, fresh face for your conference #speaker line up? Then head over to @acta_app and check out my speaker profile. Trusted by Fed Uni, Hastings Deering, Business Chicks, Auscontact Association and many more. Let's make your brand next! public.actaapp.com/aileen-da…
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Aileen Day, CCXP 🤘 retweeted
Looking to improve your chances with council or government tenders? Join us for a free live webinar and discover how to confidently craft winning responses, quotes, and applications for council and government tenders. Register now to avoid missing out: go.vic.gov.au/4cYOukC
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Aileen Day, CCXP 🤘 retweeted
Today in the second-to-last post in my #OlympicsLeadershipSeries2026: Resilience, purpose, and synchronicity can really get you to places you only dreamed of. ~@AilsDay #DebbieLaskeysBlog (debbielaskeysblog.com)
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I want to say a huge thanks to @businesschicks for the recent opportunity to work with them delivering a Masterclass on 'The Truth About CEHX'. Hosted by @EmmaLovell The Bleisure Coach, we all had such a superb time, I can't wait to do it again!
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I'm looking forward to joining FPT School of Business & Technology for their annual Global CX Conference. This year's theme THE FUTURE OF CX IN 2026 - WHERE TECHNOLOGY MEETS HUMANITY coupled with 'The Joy of CEHX' equals an excellent event! Join me: gcx.fsb.edu.vn/
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I wonder how many complaints @metrotrains gets for their utterly indecipherable passenger announcements when there's an issue with the services? Three announcements so far and all we can understand is something something Flinders St something sorry something have a safe trip 🤦‍♀️
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SOLD OUT on day one! @AmazonAustralia sold out of paperbacks. Kindle made #1 in hours of release. @booktopia it hit Best Seller on day 2. What a week it's been. Looking forward to seeing more outlets pick it up around the world and helping business owners feel 'The Joy of CEHX'!
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I am super proud to be partnering with the Morwell Innovation Centre & @latrobecity to be able to host and facilitate the Masterclass for Business Series, celebrating Latrobe CC Business Festival 2025. If you're a business in VIC, join us at: latrobecity.com.au/listing/m…
This Masterclass Series for Business is a four-session program designed to help you make sense of today's fast-moving business landscape and strengthen the foundations of your business. Resister now: latrobecity.com.au/listing/m…
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Aileen Day, CCXP 🤘 retweeted
Why Being Human Is Our Most Valuable Skill ⁦@CXpert⁩ ⁦@CxExcellence⁩ ⁦@LukeCXEX⁩ ⁦@ColinShaw_CX⁩ ⁦@adrianswinscoe⁩ ⁦@CXAccelerator⁩ ⁦@GregOrtbach⁩ ⁦@Hyken⁩ ⁦⁩ ⁦@AilsDay⁩ ⁦@annettefranz⁩ linkedin.com/posts/lukesoon_…
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I am thrilled to be working alongside so many skilled and generous humans bringing XM into the future through my XMGlobal Collaborative Professional Membership. Join me to be a part of the movement. credential.certifyme.online/…
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I can't wait to vote for every Independent before any major manipulator this May 👌 #TEALnation #Independent #auspol
Australians are growing more and more fed up – and a bombshell analysis proves we’re planning to do something extraordinary.

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Big News! I'm writing a book in partnership with @DeanPublishing called 'The Joy of CEHX'. Due for release on #InternationalCXDay 2025 (7th Oct '25). #Author #CEHX #CustomerExperience #BusinessSuccess
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Aileen Day, CCXP 🤘 retweeted
It won’t just be kids under 16 who have restricted access to social media in Australia next year! A National classification program for ADULTS will be introduced for all online users, along with a restricted access scheme which includes a control system requiring Digital ID just to access a website!! esafety.gov.au/sites/default…
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Last week, I facilitated a preview of the group coaching program, the #MOMENTUMBusinessAmplifier (#MBA) for 8 ambitious #SmallBusiness owners. It started with handshakes and finished with hugs. Here's to helping small businesses take the hardness and turn it into harness in 2025!
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Every now and then, I get to remind myself of how lucky I am when my work changes lives and my life gets to be amplified by the company kept. Thank you for a fabulous afternoon @LukeCXEX @simonkriss & Michael Clark 👌👌
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What a great honour to chat with @mattberan on the @TicketVolume #podcast to discuss - Exploring Mental Health in Tech: Insights with Dr. Torres, Aileen Da... youtu.be/hyotjYShTJM?si=nO_b… Give it a 👍to help people who might need to see this and get the support they need!
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Some of my fave topics delivered by some of my fave #CX thought leaders 👇👇
Hot off the presses. My latest post is a collaboration with the brilliant @mentalmarketer Linking the Human Experience to Value bit.ly/4ciHc7C #custexp #CXM #CX
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