
CEO at @PeopleMetrics that is customer inspired. Changing the future of customer experience as we know it.
Philadelphia
Joined August 2008
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This week’s Sean’s AI Signal is Issue #65. We looked at AI agents eating the entry-level work that used to train new hires, right as a top venture firm guts its own startup-recruiting team. The gains from AI are not spreading evenly.
Read and subscribe, link in comments.
This week’s Sean’s AI Signal is Issue #64. We looked at Meta’s Muse agent failing to buy concert tickets, a reminder that demos and benchmarks don’t matter if the tool can’t finish a real task. I hold our own products to that same bar. Link in comments 👇
AI completed CPA tasks with 100% accuracy. Accountants hit 37%.
Within a year every company will have that same intelligence. What they won't all have is trust with the people they serve.
Sean's AI Signal Issue #63 is up. Subscribe, link in comments.
A patient was out of options. AI didn't invent a new drug, it just found a combination already on the shelf that no doctor had tried. That's this week's real AI story, from Dr. David Fajgenbaum's work.
New Sean's AI Signal Issue #62 is up. Subscribe, link in comments.
Sean's AI Signal Issue #61
Two different debates this week and in each one, the numbers already gave us the answer before people started arguing.
People will keep arguing anyway, because an argument is more interesting than real data.

































