Co-Founder, Chief Architect at Common Room (@CommonRoomHQ) Co-host of The Downtime Project (@sevreview) Formerly Dropbox, AudioGalaxy, Microsoft, FolderShare.

Seattle
Joined February 2008
Tom Kleinpeter retweeted
Quite enjoying going through @jamwt and @tklein’s @sevreview podcast: downtimeproject.com/podcast/… Because outages (hopefully) happen rarely, the best way to level up is to learn vicariously through *other people’s* outages. And to hear super experienced engineers retro them!
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Tom Kleinpeter retweeted
To the community leaders, builders, doers, and dreamers, we’re here for you. Common Room is officially available for everyone to use, and we can’t wait to help you engage, grow, and support your communities. Get started for free, right now: commonroom.io
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Tom Kleinpeter retweeted
1/ Over the past year at @CommonRoomHQ, we’ve partnered with the fastest growing community-led organizations in the world to build our platform. We’ve supported their engagements with 2M+ total members. Here’s what we learned: commonroom.io/uncommon/blog/…
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Tom Kleinpeter retweeted
🚨We're hiring at @CommonRoomHQ! Recruiting, sales, mkting, cs, prod, eng, bd, partnerships, design, and community. Come get it while it's hot 🚒. Don't see a role but know you're a roomie? Drop us a line. ☎️ Have fun, make history. commonroom.io/careers/#jobs
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We just wrapped up season one of the podcast with the most cliched episode title we could think of: downtimeproject.com/podcast/… We'll be back with season 2 soon -- send us ideas for outages you want us to cover!
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This week we discuss @coinbase’s thundering herd outage from November, 2020. Listen as Tom and Jamie go through a refreshingly non-database related outage and stretch several animal metaphors to the breaking point: downtimeproject.com/podcast/…
Tom Kleinpeter retweeted
Really interesting hearing a third party analyse your incident based on a public post-mortem. It's a good analysis too; pragmatic, avoids hindsight bias and counterfactuals, and puts equal focus on the positive capacities.
We just published our third episode, where we talk about @monzo's outage in 2019 when adding servers to a Cassandra cluster: podcasts.apple.com/us/podcas…
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Tom Kleinpeter retweeted
We've all got a lot to teach each other about building well. We're excited to bring you an interview with community expert @jeffbarr, VP & Chief Evangelist for @awscloud, around creating content that empowers readers—and the simple beauty of showing up for each other.
I just finished a fun interview with @beccaodelay of @CommonRoomHQ . Lots of discussion about evangelism and how to build and maintain a healthy community!
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Episode 6, "GitHub’s 43 Second Network Partition" is now out! We go through @jasoncwarner's write up of @github's 2018 outage and spend a great deal of time talking about all the fun you can have with MySQL replication: downtimeproject.com/podcast/…
Episode 4 is out! This week we cover once of the best written and most educational postmortems we've seen: @jgrahamc's write up of the 2019 @Cloudflare regex issue. downtimeproject.com/podcast/…
Tom Kleinpeter retweeted
Building a symbiotic ENG culture of good questions and good answers. Part 2 of the @sfelc_ podcast is out now—featuring engineering co-founders @virajm and @tklein: sfelc.com/podcasts/parallel-…
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We just published our third episode, where we talk about @monzo's outage in 2019 when adding servers to a Cassandra cluster: podcasts.apple.com/us/podcas…
Congrats to @CommonRoomHQ on a stunning emergence from stealth. Got a sneak peek a few weeks ago; it's intriguing. It strikes me that the suddenly-booming "community tooling" space is a lot like "serverless" circa 2015. And not just because @beccaodelay spans both worlds. 🧵👇
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Tom Kleinpeter retweeted
After over a year in stealth, we’re so thrilled to announce Common Room, the community journey platform. forbes.com/sites/alexkonrad/…
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Tom Kleinpeter retweeted
We deconstruct 2 distinct career paths in engineering & leadership + a co-founder relationship 15 years in the making! @virajm & @tklein share formative startup experiences & lessons that shaped their careers as a Principal Engineer & Eng Leader Listen: bit.ly/3rwVOIJ
Tom Kleinpeter retweeted
I'm currently running (technical) infrastructure for a rental assistance program that sends rent checks through USPS First Class Mail. Delivery times are 2x what they should be and getting worse. TL;DR: USPS is (still) hosed, walk your absentee ballots wherever they need to go.
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