Combines intelligent automation with human expertise to power high-performance customer experiences—across every channel.
Palo Alto, CA
Joined March 2016
- Tweets105
- Following7
- Followers508
- Likes36
samespace retweeted
70-80 support tickets resolved daily. Zero human intervention. One week to production.
Typical AI support escalates everything—it lacks system access.
Samespace gave AI agents actual system access: customer databases, call logs, network diagnostics, billing APIs.
Not triage. Resolution.
L2/L3 support that previously required senior engineers.
Full story ⬇️
samespace retweeted
Everyone’s asking “Will AI take my job?”
Wrong question.
The real question: Do you know how to use AI to 10x your output?
Tools don’t take jobs. People who use them do.
samespace retweeted
Celebrating Steve on what would have been his 66th birthday. Especially in a year where so much kept us apart, technology brought us together in limitless ways. That’s a testament to Steve’s life and the legacy he left, which continue to inspire me every day.
samespace retweeted
Happy New Year!
I'm glad to start the year with a new case study, a logo design, and brand guidelines that I did for @samespace.
Please follow the link below to see the entire project!
behance.net/gallery/11065522…
samespace retweeted
4th #ServiceQualityExcellence Summit India 2018 welcomes speakers: @AbhayPr52189144 @ajaxnambiar @BhasinDinesh @dutthimanshu @Manoj911 @Meeta1007 @prashanthoskote @rajiv1960 @krajeswarrao @SiddhantPunn @SubrotoGupta @sudsah Register now: bit.ly/2LZWMJa @pal_tao
samespace retweeted
Very young children need to talk to each other, look at each other, play with each other as much as possible. Learn to empathize, negotiate, read body language and voice and faces. Screen talk can wait! wired.com/story/facebook-fun… via @WIRED
