@Meeta1007

Customer Experience and Business Excellence Leader, Master Black Belt, ISO Lead Auditor, Visting Faculty

 India
Joined December 2016
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  • Following34
  • Followers26
Check out my latest article: Trends CX Leaders Need to Watch in 2025 linkedin.com/pulse/trends-cx… via @LinkedIn

Trends CX Leaders Need to Watch in 2025

“The purpose of business is to create and keep a customer.” – Peter Drucker In today’s increasingly interconnected digital environment, customer expectations are evolving faster than ever.

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Check out my latest article: The Power of Process linkedin.com/pulse/power-pro… via @LinkedIn

The Power of Process

Customer delight can be created by the smallest of deliverables that are a result of implementing robust 'on the ground' and 'real time impact' processes. Here's a validation from my own experience.

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Check out my latest article: Customer experience during crisis situation linkedin.com/pulse/customer-… via @LinkedIn

Customer experience during crisis situation

Customer experience during crisis situation Last evening, my cousin who is visiting India from the US was struggling to get an update on the refund policy as her flight to US got cancelled. She kept...

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.@TataPower brings its customer centric services to #MicrosoftKaizala, connecting the entire value chain of its employees, vendors, partners, and customers. msft.it/6010TPHvY
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From improving IaaS VM security, through to locking down Azure admin accounts. Join @ArkodyutiSaha in conversation with @OrinThomas. Send in your questions using #AzureForSure
Twitter Chat. Topic: Azure Security Operations - How to secure the Azure platform. 24th May, 2019 | 3:00 PM to 3:30 PM. #AzureForSure Arkodyuti Saha, Regional CDA Program Manageer, Microsoft. Orin Thomas, Principal Cloud Operations Advocate, Microsoft

ALT Twitter Chat. Topic: Azure Security Operations - How to secure the Azure platform. 24th May, 2019 | 3:00 PM to 3:30 PM. #AzureForSure Arkodyuti Saha, Regional CDA Program Manageer, Microsoft. Orin Thomas, Principal Cloud Operations Advocate, Microsoft

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This #IWD2019, join @guptaaparna, @sangeetagupta29 and @SharmaShradha in conversation moderated by @YourStoryCo, on the opportunities for girls in STEM and #WomenInTech with avenues like AI, ML and Data Science. Tweet your questions with #AIForAll.
Pictures of Sangeeta Gupta, Shradha Sharma and Aparna Gupta, with designations mentioned. Image text - #AIForAll Twitter Chat

ALT Pictures of Sangeeta Gupta, Shradha Sharma and Aparna Gupta, with designations mentioned. Image text - #AIForAll Twitter Chat

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Our #AIforEarth India grantees are using #MicrosoftAI and machine learning to improve energy efficiency, water management and protect biodiversity. Learn more: news.microsoft.com/en-in/fea…

Green warriors from India receive Microsoft AI for Earth grants to enable a sustainable future -...

These Microsoft AI for Earth grant recipients from India are using AI to build solutions for agricuture, biodiversity, water scarcity and climate change.

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Microsoft Translator is breaking down language barriers and making classrooms more inclusive and accessible with #MicrosoftAI. msft.social/yo2T5s
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Empowering India with #MicrosoftAI

Democratizing #AIForAll

This Independence Day, watch how #MicrosoftAI is empowering Indians from different walks of life to achieve more. For the audio described version of the video, visit: aka.ms/EmpoweringIndia_AD

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Announcing the new Surface Pro for India! news.microsoft.com/en-in/ann…
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It’s in our hands to keep our data, devices, and interactions secure in the cyberspace. This #RepublicDay, let’s take a pledge to make #DigitalIndia #CyberSecure msft.social/wQS6t8 #MSFTSecure
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