Product Design Leader based in Toronto.

Toronto
Joined June 2010
Over the years the most common designer complaint has always been "No one listens" and "UX isn't a priority/understood", so I want to throw something controversial out there: Some of this is our doing. A quick(ish) thread on why and how to fix it 🧵 #uxdesign #design #ux
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Update: This thread is now available in article format, in case you want to re-read it in one place, bookmark it, or share with friends or colleagues who aren't on Twitter linkedin.com/pulse/high-agen…
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“My team has a prioritization problem. Help!“ Product prioritization, a thread: (1/30)
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ningdesign retweeted
1. One big trap in moving to #remote work is it forces you to notice team behavior that is dysfunctional that you never noticed before. The trap is to blame it on being remote - but in truth the issues were there all along. They're just harder to ignore now.
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Without field research, it's difficult to get an accurate picture of user workflows.
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ningdesign retweeted
Replying to @hemeon
I’ve never once seen someone in a player/coach role be successful at both simultaneously. Usually one or the other suffers. You are either on the sidelines helping manage the team to victory or you are on the field, but you can’t be in both places at once and still be effective.
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Bloom – a touching animated short film about depression and what it takes to recover the light of being brainpickings.org/2020/02/27…
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ningdesign retweeted
I'm excited to officially announce my next book. How Design Makes The World (May/2020). A book that explains good design to everyone. The book goals, early reviews + how to get notified when pre-order is live at link: scottberkun.com/how-design-m… #design #ux #designmtw #plzshare
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ningdesign retweeted
coded language in startups: flat org -> everyone reports to ceo no titles -> no advancement no managers -> no mentorship
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ningdesign retweeted
Only listening won't cut it. @tkspeaks on.inc.com/NaI6Lvl
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ningdesign retweeted
1. If you're a designer and you want more power, there's really only a few ways to get it. You either need to change your role or your reputation.
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ningdesign retweeted
Last week I gave my most emotionally charged presentation to date on digital compassion. It was in Swedish, here in Stockholm. But I've now translated a transcribed version to English. Here we go. axbom.blog/digital-compassio…
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ningdesign retweeted
Fast Company
@FastCompany6 Nov 2019
Uber, DoorDash, Instacart: What’s a fair tip in the gig economy? f-st.co/DGs0olf
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Company silos inhibit innovation. Don’t buy into the false notion that competition inside companies is good. @mgiudice #LDLON
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Because airlines charge for checked bags People put everything in a roll-aboard. Because everyone has a roll aboard, there’s not enough room in the overhead bins. Because there’s not enough room, many people gate check—for free. What’s the sense in this?
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Writing CSS? Wondering why the code you wrote isn’t doing anything? Wait, er, or…? Wait what? Wouldn’t it help if DevTools would just tell you — “Hey this doesn’t do anything. Here’s why & how to fix it.” Yup. Firefox 70, shipping tomorrow, does this. youtu.be/O3DAm82vIvU
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To help stakeholders be better visual design consumers, steer the discussion away from what they “like” & give them useful criteria instead. Teach them to notice what draws the eye, which things get their attention first vs. later, which things are clearly related or not.
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ningdesign retweeted
A summary of #uxlx talk day in 2 #sketchnotes. With @stephenanderson, @theextendedmind , @nathanacurtis, @beckulah, @JimKalbach, @paminthelab, @mrettig, @katerutter, @farai_uxguy, @TomKelley74
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Sketchnotes from my #uxlx keynote... 😁
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