
Co-founder, Director of Product Design at @helpscout. Bluey's Dad is my hero.
Nashville, TN
Joined November 2008
- Tweets2.1K
- Following478
- Followers892
- Likes25
Jared McDaniel retweeted
You can only iterate on something after it’s been released. Prior to release, you’re just making the thing. Even if you change it, you’re just making it. Iterating is when you change/improve after it’s out. So if you want to iterate, SHIP.
Jared McDaniel retweeted
.@LEAHisKNOBLER on @helpscout's steps to climb out of diversity debt + setting goals to build a diverse team bit.ly/2v9NYZ5
Jared McDaniel retweeted
Dan explains why @BrianReganComic is one of his favorite comedians danpatrick.com
Jared McDaniel retweeted
Support @supportdriven's Kickstarter! Retweet or tag people in a reply to win this limited edition print: hlp.sc/2oaKEsD #CustServ
Jared McDaniel retweeted
Recently created a neat-o CSS auditing tool to help with the refactoring/scaling efforts for @helpscout 😊 Linky: scoutcss.com/
Jared McDaniel retweeted
I strategically arrange my background to be clean and uncluttered. #remotework #digitalnomad xitter.cf/helpscout/status/84244… – at DeLand, FL
🆕 Put your best foot forward, even from thousands of miles away! Here's how to rock that #remote interview: hlp.sc/2mNI8cV
Jared McDaniel retweeted
Come join me! We're hiring for a Customer Success Manager at @helpscout help-scout.workable.com/jobs… (remote friendly) #customersuccess
Jared McDaniel retweeted
Are you looking to build a career in #CustomerSupport? Don't go it alone, read our free career guide ➝ hlp.sc/2eChZ0f
Jared McDaniel retweeted
Ever wonder what other companies do on their team retreats? Here's a peak at our recent trek to Québec! #companyretreat #offsite
Jared McDaniel retweeted
I’m hiring an experienced, remote PHP / JS engineer @helpscout help-scout.workable.com/jobs… Come do your best work w/us! helpscout.net/careers
Jared McDaniel retweeted
Make sure you're compensating your support team fairly with this free salary study: hlp.sc/1OLqHjb
Jared McDaniel retweeted
Can't make it to @supportdriven's SupConf next week? We'll be live tweetin' the good stuff. Follow under #supconf 5/23 and 5/24.
Jared McDaniel retweeted
I released the first (of many) videos in my JavaScript for Designers series: betaflows.com/ Please pass it along. Thx!
Jared McDaniel retweeted
I wrote a post on how our 100% remote engineering team stays agile @helpscout helpscout.net/blog/agile-rem…
Jared McDaniel retweeted
Hiring a talented support team is hard. Our free 40-page handbook will help make it easier: hlp.sc/1OlFwIU
Jared McDaniel retweeted
Love Help Scout blog illustrations? Designer @thesteveandrew put together a mesmorizing timelapse of his process: hlp.sc/1ShVdSy
Jared McDaniel retweeted
Don't confuse "a lot of likes" with "successful design". Same with the inverse.
Jared McDaniel retweeted
Cultural differences in logo design logodesignlove.com/cultural-… via @LogoDesignLove




















