Co-founder, Director of Product Design at @helpscout. Bluey's Dad is my hero.
Nashville, TN
Joined November 2008
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- Following478
- Followers892
- Likes25
Jared McDaniel retweeted
You can only iterate on something after it’s been released. Prior to release, you’re just making the thing. Even if you change it, you’re just making it. Iterating is when you change/improve after it’s out. So if you want to iterate, SHIP.
Hire for creativity and artistic passion from the start, then ‘em the space they need to get wacky savagethoughts.com/can-we-pl…
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Love how @willhoekenga breaks down the evolution of the Netflix brand in full bitmoji. copygrad.com/2017/10/26/netf…
"This is the design equivalent of scrolling a supermodel’s Instagram feed after you just ate a fat cheeseburger." medium.com/@owltastic/design…
Jared McDaniel retweeted
.@LEAHisKNOBLER on @helpscout's steps to climb out of diversity debt + setting goals to build a diverse team bit.ly/2v9NYZ5
Jared McDaniel retweeted
Dan explains why @BrianReganComic is one of his favorite comedians danpatrick.com
I heart this one from @willhoekenga. Avoid the mistakes that doom so many customer emails to mediocrity: hlp.sc/2oKqebC.
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Jared McDaniel retweeted
Support @supportdriven's Kickstarter! Retweet or tag people in a reply to win this limited edition print: hlp.sc/2oaKEsD #CustServ
Most customers don’t speak up, so you should cherish those who do. helpscout.net/talking-to-cus… via @helpscout
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Jared McDaniel retweeted
Recently created a neat-o CSS auditing tool to help with the refactoring/scaling efforts for @helpscout 😊 Linky: scoutcss.com/
Go above and beyond customer expectations to win their loyalty and keep them coming back for more: hlp.sc/2ns05Qr #CX
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Jared McDaniel retweeted
I strategically arrange my background to be clean and uncluttered. #remotework #digitalnomad xitter.cf/helpscout/status/84244… – at DeLand, FL
🆕 Put your best foot forward, even from thousands of miles away! Here's how to rock that #remote interview: hlp.sc/2mNI8cV
“Good will always be the enemy of best.” Psyched to read @AndyAndrews latest “The Little Things” bit.ly/2mkO3Zr
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Brand Repositioning: How MailShrimp Is Evolving to Dominate a Larger Market copygrad.com/2017/02/28/bran… via @willhoekenga
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A labor of love for our own @dggonzalez for the past 7 months. So proud to release the Help Scout Android app! helpscout.net/android/
Jared McDaniel retweeted
Come join me! We're hiring for a Customer Success Manager at @helpscout help-scout.workable.com/jobs… (remote friendly) #customersuccess
We’re #hiring the next #designer @helpscout! Obsessive about your craft? Love to ship, learn & iterate? Lets chat! hlp.sc/2iMu9l8