@churnfm

A podcast for you to learn how the world’s fastest growing companies are tackling #churn and using #retention to fuel their growth.

churn.fm
Joined November 2018
  • Tweets483
  • Following165
  • Followers252
249Media
Congrats on the latest release @claudeai @bcherny it is beautiful. Unfortunately you were a week too late. We beat you to it 😂 🫐🫐🫢 Meetblueberry.com

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Andrew Michael
@andrewmichaelsaFeb 13
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SaaS isn’t dead, it’s just different. On today’s episode, @alextheuma of @SaaStock and @BackFuture VC joins us to talk AI-first startups, shifting VC trends, and why lean teams are winning. Listen here → churn.fm/episode/saas-isnt-d… #SaaS #startups #VC #AI #ChurnFM
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This week on the show we have Jamie Davidson, CEO & Co-Founder, and Kelley Turner, SVP of Global Customer Success at @vitally_io In this episode, Jamie and Kelley shared how AI is transforming customer success across 600+ companies. Click to listen: churn.fm/episode/how-ai-is-r…
Image to promote the latest episode of Churn FM with profile pictures of guest Jamie Davidson and Kelley Turner and show host Andrew Michael. There is a title in the centre of the image with the logos of Churn FM and Vitally. The title of the episode is “How AI Is Rewriting the Customer Success Playbook: Lessons from 600+ CS Teams”.

ALT Image to promote the latest episode of Churn FM with profile pictures of guest Jamie Davidson and Kelley Turner and show host Andrew Michael. There is a title in the centre of the image with the logos of Churn FM and Vitally. The title of the episode is “How AI Is Rewriting the Customer Success Playbook: Lessons from 600+ CS Teams”.

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This week on the show we have @andjdavies, CMO of @PaddleHQ. In this episode, Andrew shared how Paddle turned painful operational problems into strategic growth levers and why they needed MoR. Click to listen: churn.fm/episode/from-champa…
Image to promote the latest episode of Churn FM with profile pictures of guest Andrew Davies and show host Andrew Michael. There is a title in the centre of the image with the logos of Churn FM and Paddle. The title of the episode is “From Champagne Problems to Category Creation: The Rise of Paddle’s Merchant of Record Play”.

ALT Image to promote the latest episode of Churn FM with profile pictures of guest Andrew Davies and show host Andrew Michael. There is a title in the centre of the image with the logos of Churn FM and Paddle. The title of the episode is “From Champagne Problems to Category Creation: The Rise of Paddle’s Merchant of Record Play”.

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This week on the show we have @ryanseams , Head of Customer Success at @AssemblyAI. In this episode, Ryan shared how pricing and packaging is being redefined in the age of AI and it's impacts on churn and retention. Click to listen: churn.fm/episode/from-plg-pa…
Image to promote the latest episode of Churn FM with profile pictures of guest Ryan Seams and show host Andrew Michael. There is a title in the centre of the image with the logos of Churn FM and Assembly AI. The title of the episode is “From PLG Pains to AI Gains: Rethinking Retention”.

ALT Image to promote the latest episode of Churn FM with profile pictures of guest Ryan Seams and show host Andrew Michael. There is a title in the centre of the image with the logos of Churn FM and Assembly AI. The title of the episode is “From PLG Pains to AI Gains: Rethinking Retention”.

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This week on the show we have @zivpel Chief Customer Officer at @AppsFlyer. In this episode, Ziv shared how AI is reshaping Customer Success and what is not changing. Click to listen: churn.fm/episode/how-ai-is-t…
Image to promote the latest episode of Churn FM with profile pictures of guest Ziv Peled and show host Andrew Michael. There is a title in the center of the image with the logos of Churn FM and AppsFlyer. The title of the episode is “How AppsFlyer Uses AI to Build Superhuman CS Teams”.

ALT Image to promote the latest episode of Churn FM with profile pictures of guest Ziv Peled and show host Andrew Michael. There is a title in the center of the image with the logos of Churn FM and AppsFlyer. The title of the episode is “How AppsFlyer Uses AI to Build Superhuman CS Teams”.

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This week on the show we have @sivanmore, VP of Customer Success at @HiBob_HR. In this episode, Sivan shared how AI is reshaping Customer Success and what is not changing. Click to listen: churn.fm/episode/how-ai-is-t…
Image to promote the latest episode of Churn FM with profile pictures of guest Sivan More and show host Andrew Michael. There is a title in the center of the image with the logos of Churn FM and HiBob. The title of the episode is “How AI Is Transforming Customer Success”.

ALT Image to promote the latest episode of Churn FM with profile pictures of guest Sivan More and show host Andrew Michael. There is a title in the center of the image with the logos of Churn FM and HiBob. The title of the episode is “How AI Is Transforming Customer Success”.

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This week on the show we have @miguelflarrea, CEO and Co-Founder of @Capchase. In this episode, Miguel shared how upfront payments and flexible terms are reshaping SaaS sales and retention for their customers. Click to listen: churn.fm/episode/from-cac-re…
Image to promote the latest episode of Churn FM with profile pictures of guest Miguel Fernandez Larrea and show host Andrew Michael. There is a title in the center of the image with the logos of Churn FM and Capchase. The title of the episode is “From CAC Recovery to Higher ACVs: The Power of Upfront Payments”.

ALT Image to promote the latest episode of Churn FM with profile pictures of guest Miguel Fernandez Larrea and show host Andrew Michael. There is a title in the center of the image with the logos of Churn FM and Capchase. The title of the episode is “From CAC Recovery to Higher ACVs: The Power of Upfront Payments”.

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This week on the show we have Fran Brzyski, CEO and Co-Founder of @sendhark. In this episode, Fran shared how customer-generated content drives loyalty and growth through actionable feedback and cross-department integration. Click to listen: churn.fm/episode/humanizing-…
Image to promote the latest episode of Churn FM with profile pictures of guest Fran Brzyski and show host Andrew Michael. There is a title in the center of the image with the logos of Churn FM and Hark. The title of the episode is “Humanizing Feedback: Hark’s Vision for Customer-Generated Content”.

ALT Image to promote the latest episode of Churn FM with profile pictures of guest Fran Brzyski and show host Andrew Michael. There is a title in the center of the image with the logos of Churn FM and Hark. The title of the episode is “Humanizing Feedback: Hark’s Vision for Customer-Generated Content”.

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This week on the show we have @csavage, CEO and Co-Founder of @wistia. In this episode, Chris shared why betting on yourself always pays off and how they shifted from a video hosting service to a Multi-product platform. Click to listen: churn.fm/episode/betting-on-…
Image to promote the latest episode of Churn FM with profile pictures of guest Chris Savage and show host Andrew Michael. There is a title in the center of the image with the logos of Churn FM and Wistia. The title of the episode is “Betting on Yourself: Wistia’s Bold Pivot From Video Hosting to a Multi-product Platform”.

ALT Image to promote the latest episode of Churn FM with profile pictures of guest Chris Savage and show host Andrew Michael. There is a title in the center of the image with the logos of Churn FM and Wistia. The title of the episode is “Betting on Yourself: Wistia’s Bold Pivot From Video Hosting to a Multi-product Platform”.

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This week on the show we have @lucas_lovell, VP of Product at @PaddleHQ. In this episode, Lucas shared how optimising payments drives growth and retention. Click to listen: churn.fm/episode/optimizing-…
Image to promote the latest episode of Churn FM with profile pictures of guest Lucas Lovell and show host Andrew Michael. There is a title in the center of the image with the logos of Churn FM and Paddle. The title of the episode is “Optimizing Payments for Growth and Retention”.

ALT Image to promote the latest episode of Churn FM with profile pictures of guest Lucas Lovell and show host Andrew Michael. There is a title in the center of the image with the logos of Churn FM and Paddle. The title of the episode is “Optimizing Payments for Growth and Retention”.

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This week on the show we have @guillaumecabane, Co-founder and General Partner of @HypergrowthP. In this episode, G shared how companies like @tryramp and @Reddit are winning in the new age of AI driven growth. Click to listen: churn.fm/episode/ai-powered-…
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This week on the show we have @advith_c, Co-founder and CTO of @usepylon. In this episode, Advith shared how Pylon is navigating early-stage growth by tackling churn, driving retention, and building customer success. Click to listen: churn.fm/episode/navigating-…
Image to promote the latest episode of Churn FM with profile pictures of guest Advith Chelikani and show host Andrew Michael. There is a title in the center of the image with the logos of Churn FM and Pylon. The title of the episode is “Navigating Early-Stage Growth: Churn, Retention, & Customer Success”.

ALT Image to promote the latest episode of Churn FM with profile pictures of guest Advith Chelikani and show host Andrew Michael. There is a title in the center of the image with the logos of Churn FM and Pylon. The title of the episode is “Navigating Early-Stage Growth: Churn, Retention, & Customer Success”.

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This week on the show we have @bbalfour, Co-founder and CEO of @reforge. In this episode, Brian shared why the foundational laws of retention have not changed in the AI era and why some are struggling to keep up. Click to listen: churn.fm/episode/the-foundat…
Image to promote the latest episode of Churn FM with profile pictures of guest Brian Balfour and show host Andrew Michael. There is a title in the center of the image with the logos of Churn FM and Reforge. The title of the episode is “The Foundational Laws of Retention That Haven’t Changed in the AI Era”.

ALT Image to promote the latest episode of Churn FM with profile pictures of guest Brian Balfour and show host Andrew Michael. There is a title in the center of the image with the logos of Churn FM and Reforge. The title of the episode is “The Foundational Laws of Retention That Haven’t Changed in the AI Era”.

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This week on the show we have @eernoult, Co-founder and CEO of @Agorapulse. In this episode, Emeric shared how Agorapulse reinvented their go-to-market strategy to move upmarket and break through their growth ceiling. Click to listen: churn.fm/episode/reinventing…
Image to promote the latest episode of Churn FM with profile pictures of guest Emeric Ernoult and show host Andrew Michael. There is a title in the center of the image with the logos of Churn FM and Agorapulse. The title of the episode is “Reinventing Go-To-Market: Lessons from Agorapulse’s Upmarket Expansion”.

ALT Image to promote the latest episode of Churn FM with profile pictures of guest Emeric Ernoult and show host Andrew Michael. There is a title in the center of the image with the logos of Churn FM and Agorapulse. The title of the episode is “Reinventing Go-To-Market: Lessons from Agorapulse’s Upmarket Expansion”.

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This week on the show we have @PaulYacoubian, Founder and CEO of @copy_ai. In this episode, Paul shared how Copy.ai has evolved from AI copywriting to enterprise workflow automation and what it means for AI adoption. Click to listen: churn.fm/episode/the-evoluti…
Image to promote the latest episode of Churn FM with profile pictures of guest Paul Yacoubian and show host Andrew Michael. There is a title in the center of the image with the logos of Churn FM and Copy.ai. The title of the episode is “The Evolution of Copy.AI: From AI Copywriting to Enterprise Workflow Automation”.

ALT Image to promote the latest episode of Churn FM with profile pictures of guest Paul Yacoubian and show host Andrew Michael. There is a title in the center of the image with the logos of Churn FM and Copy.ai. The title of the episode is “The Evolution of Copy.AI: From AI Copywriting to Enterprise Workflow Automation”.

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This week on the show we have @TheTimenator, investor, advisor, and former Global Head of Growth & Marketing at @Grammarly. In this episode, Yuriy shared how to align Growth Marketing and Growth Product to maximize retention. Click to listen: churn.fm/episode/aligning-gr…
Image to promote the latest episode of Churn FM with profile pictures of guest Yuriy Timen and show host Andrew Michael. There is a title in the center of the image with the logos of Churn FM and AdaptedMind. The title of the episode is “Aligning Growth Marketing and Growth Product to Maximize Retention”.

ALT Image to promote the latest episode of Churn FM with profile pictures of guest Yuriy Timen and show host Andrew Michael. There is a title in the center of the image with the logos of Churn FM and AdaptedMind. The title of the episode is “Aligning Growth Marketing and Growth Product to Maximize Retention”.

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This week on the show we have @saravanamv, Founder and CEO of Kovai. In this episode, we discussed what SaaS founders need to know before going multi-product. Click to listen: churn.fm/episode/what-saas-f…
Image to promote the latest episode of Churn FM with profile pictures of guest Saravana Kumar and show host Andrew Michael. There is a title in the center of the image with the logos of Churn FM and Kovai.co. The title of the episode is “What SaaS Founders Should Know Before Going Multi-Product”.

ALT Image to promote the latest episode of Churn FM with profile pictures of guest Saravana Kumar and show host Andrew Michael. There is a title in the center of the image with the logos of Churn FM and Kovai.co. The title of the episode is “What SaaS Founders Should Know Before Going Multi-Product”.

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🎙️This week on the show we have @poyark, Co-founder and Operating Partner of Tremont. In this episode, we discussed the shift in SaaS from seat-based to success-based pricing and how you can transition your SaaS effectively. Click to listen: churn.fm/episode/beyond-seat…
Image to promote the latest episode of Churn FM with profile pictures of guest Kyle Poyar and show host Andrew Michael. There is a title in the center of the image with the logos of Churn FM and Tremont. The title of the episode is “Beyond Seats: The Shift Towards Success-Based Pricing”.

ALT Image to promote the latest episode of Churn FM with profile pictures of guest Kyle Poyar and show host Andrew Michael. There is a title in the center of the image with the logos of Churn FM and Tremont. The title of the episode is “Beyond Seats: The Shift Towards Success-Based Pricing”.

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🎙️This week on the show we have @TimSchu, Co-founder of Saas Group. In this episode, Tim shared how can prepare your SaaS for an acquisition. Click to listen: churn.fm/episode/how-to-prep…
Image to promote the latest episode of Churn FM with profile pictures of guest Tim Schumacher and show host Andrew Michael. There is a title in the center of the image with the logos of Churn FM and SaaS Group. The title of the episode is “How to Prepare Your SaaS for Acquisition”.

ALT Image to promote the latest episode of Churn FM with profile pictures of guest Tim Schumacher and show host Andrew Michael. There is a title in the center of the image with the logos of Churn FM and SaaS Group. The title of the episode is “How to Prepare Your SaaS for Acquisition”.

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