@callcentrefocus

The home of Customer Contact Expo, Top 50 Companies for Customer service and hub of all your contact centre and customer service news needs.

 27-28 Sept 2017,Olympia London
callcentre.co.uk
Joined February 2009
  • Tweets6.2K
  • Following887
  • Followers6.5K
246Media
CallCentre.co.uk retweeted
Martin Hill-Wilson@martinhw21 Nov 2016
Well done Anne-Marie and team for delivering a top draw event this evening. #ecccsa16 – at Brent, London
1
7
5
CallCentre.co.uk retweeted
Marsha Collier
@MarshaCollier30 Nov 2016
Cutting costs on customer service calls is a misplaced economy #custserv
2
8
4
13
CallCentre.co.uk retweeted
Daryn Mason@CxDaryn23 Nov 2016
🎄Season of goodwill? Depends how bad your #custserv is? Infographic via @callcentrefocus lnkd.in/dAEZywM
1
2
Keeping our fingers crossed for tonights @ecccsa_awards We've been shortlisted for 'Innovation in #CustomerService' Good luck all! #ecccsa16
3
3
CallCentre.co.uk retweeted
Carolyn Blunt@CarolynBlunt17 Nov 2016
Replying to @DocNicola
@DocNicola doing her awesome thing @callcentrefocus #Top50
2
5
CallCentre.co.uk retweeted
Markerstudy@Markerstudyins7 Nov 2016
A big congratulations to @GeoffreyInsure! A great achievement to be named 2016 'Best Small Contact Centre' in the UK! @callcentrefocus xitter.cf/GeoffreyInsure/status/…
Geoffrey Insurance@GeoffreyInsure7 Nov 2016
[NEWS] Geoffrey achieves 'Best Small Contact Centre' in the 2016 Top 50 Companies for #CustomerService Awards: goo.gl/M9SzbT 🏆
5
5
CallCentre.co.uk retweeted
Shep Hyken
@Hyken10 Nov 2016
Put your customers first, even before the sale, and they will reciprocate with loyalty.
9
67
11
92
CallCentre.co.uk retweeted
SteveSullivan@ChannelDoctors7 Nov 2016
60% of #customers now more demanding than a year ago! @jitbit research via @callcentrefocus Be afraid; be very afraid... #cex #cttr #CX – at City of London, London
1
2
CallCentre.co.uk retweeted
Angelo de Bruin@Angelo_deBruin9 Nov 2016
35 inspiring #customerservice quotes from great leaders [Infographic] ln.is/www.callcentre.co.uk/n… via @callcentrefocus
1
2
[NEWS] Geoffrey achieves 'Best Small Contact Centre' in the 2016 Top 50 Companies for #CustomerService Awards: goo.gl/M9SzbT 🏆
2
1
Huge #congratulations to our #awardwinning Contact Centre. Number 1 in Travel and Hospitality sector @callcentrefocus #no1 #teamwork
8
3
17
CallCentre.co.uk retweeted
Eptica@eptica3 Nov 2016
35 inspiring customer service quotes from great leaders [Infographic] buff.ly/2fmu4Xv via @callcentrefocus #custserv #cx
3
5
CallCentre.co.uk retweeted
WWF UK
@wwf_uk2 Nov 2016
Proud Pandas: our fantastic Supporter Services team won 2 awards @callcentrefocus for most engaged organisation & Live Chat service #CCTop50
2
7
CallCentre.co.uk retweeted
NCFE
@NCFE28 Oct 2016
As we celebrate being in the top 20 of the #CCTop50 & 8th for calls, find out what drives us to deliver great service #alwayscustomerfocused
9
9
CallCentre.co.uk retweeted
Nisbets
@Nisbets28 Oct 2016
Dropping straight in to the rankings at Number 3 in the @callcentrefocus Top 50 Companies for Customer Service 2016. Go team! #CCTop50
2
2
5
.@bandce has been announced as having the best overall score for customer service in the UK (via @callcentrefocus)! bit.ly/2e5aokZ
2
1
CallCentre.co.uk retweeted
Craig Langley@CraigLangley27 Oct 2016
A huge congratulations to @metoffice for another fantastic year at #CCtop50 thanks to @callcentrefocus for the live coverage 👍👍 – at Hamilton, Scotland
1
5
CallCentre.co.uk retweeted
Sightsavers@Sightsavers28 Oct 2016
We'd like to congratulate our team and @Angel_Charity on winning a #CCTop50 award from @callcentrefocus last night!
3
3
CallCentre.co.uk retweeted
Baxi UK & Ireland@baxiboilers28 Oct 2016
Not 1 but 3 wins last night for Baxi Genuine Parts at the Top 50 Companies for Customer Service Awards 2016 #Baxi #Winners @callcentrefocus
4
5
CallCentre.co.uk retweeted
JaseClarke_CX@JaseClarke_CX31 Oct 2016
[INFOGRAPHIC] 35 inspiring customer service quotes from great leaders via @callcentrefocus ln.is/www.callcentre.co.uk/E… #CXquotes #CX
1
Load more