@callcentrefocus

The home of Customer Contact Expo, Top 50 Companies for Customer service and hub of all your contact centre and customer service news needs.

 27-28 Sept 2017,Olympia London
callcentre.co.uk
Joined February 2009
  • Tweets6.2K
  • Following887
  • Followers6.5K
246Media
How @Chain__Reaction Cycles customer service slashed order failures by 27%: bit.ly/2dHA9Mm #CCExpo16 #TBT
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Martin Hill-Wilson@martinhw21 Nov 2016
Well done Anne-Marie and team for delivering a top draw event this evening. #ecccsa16 – at Brent, London
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Marsha Collier
@MarshaCollier30 Nov 2016
Cutting costs on customer service calls is a misplaced economy #custserv
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Daryn Mason@CxDaryn23 Nov 2016
🎄Season of goodwill? Depends how bad your #custserv is? Infographic via @callcentrefocus lnkd.in/dAEZywM
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Thanks for the re-tweet! Looking forward to following your feed and content.
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Massive congratulations to our friends @lv taking home operational support team of the year!!! #ECCCSA16
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Good luck to everyone shortlisted, here we go!!!! #Ecccsa16
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We're all set for #ecccsa16 who else is?
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Keeping our fingers crossed for tonights @ecccsa_awards We've been shortlisted for 'Innovation in #CustomerService' Good luck all! #ecccsa16
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We have @thecaravanclub discussing employee engagement at the #CCTop50 conference. Great presentation!
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Carolyn Blunt@CarolynBlunt17 Nov 2016
Replying to @DocNicola
@DocNicola doing her awesome thing @callcentrefocus #Top50
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The #CCTop50 Improvement Conference panel discussion has begun. Discussing the five pillars of #custserve.
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#CCTop50 Improvement Conference has just begun with @CarolynBlunt from @realresults101. Check back for top tips. #custserv
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CallCentre.co.uk retweeted
Markerstudy@Markerstudyins7 Nov 2016
A big congratulations to @GeoffreyInsure! A great achievement to be named 2016 'Best Small Contact Centre' in the UK! @callcentrefocus xitter.cf/GeoffreyInsure/status/…
Geoffrey Insurance@GeoffreyInsure7 Nov 2016
[NEWS] Geoffrey achieves 'Best Small Contact Centre' in the 2016 Top 50 Companies for #CustomerService Awards: goo.gl/M9SzbT 🏆
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Shep Hyken
@Hyken10 Nov 2016
Put your customers first, even before the sale, and they will reciprocate with loyalty.
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SteveSullivan@ChannelDoctors7 Nov 2016
60% of #customers now more demanding than a year ago! @jitbit research via @callcentrefocus Be afraid; be very afraid... #cex #cttr #CX – at City of London, London
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Angelo de Bruin@Angelo_deBruin9 Nov 2016
35 inspiring #customerservice quotes from great leaders [Infographic] ln.is/www.callcentre.co.uk/n… via @callcentrefocus
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[NEWS] Geoffrey achieves 'Best Small Contact Centre' in the 2016 Top 50 Companies for #CustomerService Awards: goo.gl/M9SzbT 🏆
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Huge #congratulations to our #awardwinning Contact Centre. Number 1 in Travel and Hospitality sector @callcentrefocus #no1 #teamwork
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Eptica@eptica3 Nov 2016
35 inspiring customer service quotes from great leaders [Infographic] buff.ly/2fmu4Xv via @callcentrefocus #custserv #cx
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