@ThinkTankCX

We transform businesses with our expertise in: #CX / #BI & #Analytics / #GoToMarketing / #UI #Design / Financial Modeling.

 New York, NY
thinktank.partners
Joined March 2016
  • Tweets2K
  • Following1.1K
  • Followers923
282Media
Deborah Rapsinski retweeted
Deborah Rapsinski@ThinkTankCX7 Nov 2017
#CX during the holidays! - "Stores Bring In Furry Helpers To Relieve Holiday Shopping Stress" « CBS Pittsburgh pos.li/27ywlp
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Deborah Rapsinski retweeted
Curtis Bingham@CCOCouncil13 Nov 2017
A customer experience director is hamstrung without a chief customer officer #custengage #CCOCouncil
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Deborah Rapsinski retweeted
Curtis Bingham@CCOCouncil14 Nov 2017
Let's face it: persisting in the belief that the customer is always right can have consequences #custengage #CCOCouncil
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Deborah Rapsinski retweeted
Mindful@mindfulcx7 Nov 2017
81% of #tech leaders say #IT is entering a new era driven primarily by #customer expectations: sforce.co/2Ap6VtZ via @salesforce #CX
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Deborah Rapsinski retweeted
eTouchPoint@eTouchPoint7 Nov 2017
Listening to negative #CX feedback from customers can make your organization more successful. buff.ly/2y8yDcT #CustomerExperience
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We have reached a digital inflection point in #healthcare! #xmed @JohnNosta @IrmaRaste #digitalhealth #healthIT #IoT #AI #BigData
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Deborah Rapsinski retweeted
Erica Marois@EricaMarois7 Nov 2017
Announcement: Voting is open for the annual #ICMI50 list! ubm.io/2Ah4Gba #ICMIchat
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Deborah Rapsinski retweeted
eTouchPoint@eTouchPoint7 Nov 2017
Is your company prepared to compete on #CustomerExperience? buff.ly/2y9rlpv
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Deborah Rapsinski retweeted
Xfinity Support
@XfinitySupport6 Nov 2017
Some customers are having issues with their XFINITY Internet service. We apologize & appreciate your patience while we work to fix.
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Deborah Rapsinski retweeted
Stan Phelps@StanPhelpsPG17 Oct 2017
A Spot-On Example Of Extending Advertising Into Customer Experience by Chick-fil-A purplegoldfish.com/a-spot-on… #custserv #sales
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Deborah Rapsinski retweeted
Erica Marois@EricaMarois17 Oct 2017
Replying to @BGelbendorf
Long term planning is easy to forget in the day-to-day, but it’s clutch! #ICMIchat
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Deborah Rapsinski retweeted
Stan Phelps@StanPhelpsPG17 Oct 2017
Southwest steps up for the special need of a customer with Joy purplegoldfish.com/southwest… #custserv #sales
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Deborah Rapsinski retweeted
Randi Busse@RandiBusse17 Oct 2017
5 Things Your Agents Can Say to Dissolve Customer Frustration Immediately ow.ly/CG1k30f8FjE #custserv
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Deborah Rapsinski retweeted
Stan Phelps@StanPhelpsPG10 Oct 2017
Behavioral economist Richard Thaler, author of Nudge and CX Design pioneer wins Nobel Prize buff.ly/2ydqYwQ Great post by @btemkin
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Deborah Rapsinski retweeted
Rafael Ferraz@rzarref5 Sep 2017
BrennerMichael "“The magic of conferences is in the people.” ctt.ec/3_0ne+ via iconiContent CMIContent #CMWorld"
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Deborah Rapsinski retweeted
Annette Franz@annettefranz24 Jul 2017
Thanks @mikeaoki @ThinkTankCX CX Journey™: Shift Happens - or Does It? cx-journey.com/2017/07/shift… … #culture #custexp #empexp #leadership
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Deborah Rapsinski retweeted
Karen@revv360_24 Jul 2017
Totally agree with this strategy! #Marketing xitter.cf/carneyandco/status/889…
Carney@carney_co24 Jul 2017
"Think of growth as a four-quarter game, not a 60-second drive." - Ken Rudin from today's #DailyCarnage
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Deborah Rapsinski retweeted
Annette Franz@annettefranz24 Jul 2017
CX Journey™: Shift Happens - or Does It? cx-journey.com/2017/07/shift… #culture #custexp #empexp #leadership
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Deborah Rapsinski retweeted
Gainsight@GainsightHQ23 Jul 2017
Attend THE Virtual #CustomerSuccess Event. Host a viewing party and we may even cater your lunch! Sign up for FREE: gainsight.com/pulse/check
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4 tips for transforming your customer communications with #AI on @venturebeat buff.ly/2tg7bLU @Broadridge #cx
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