Hear from some of our public sector team: Brittany Erskine, Dr. Sam Coy, and Kevin McCreight on what makes all the difference in the world in the citizen experience. 💙

Hear from Amanda Panks and Wayne Kay on where orgs should start—or continue—with AI readiness and governance in relation to the EU AI Act.

The @Verint Public Sector Partner of the Year Award recognizes our commitment & impact in PubSec, demonstrating execution excellence and strong alignment to the citizen experience. Hear more from Steve Parowski, our VP, Public Sector. #VerintPublicSectorPartnerOfTheYear

Join TTEC Digital and help us build what's next! Explore opportunities and apply here: ttecd.co/4gEa2Vx We're growing our global engineering organization and hiring elite talent. #TechCareers #Hiring #TechJobs

When should AI be used in the contact center? When shouldn't it? Elsa Carreker Wilson, our VP, Partner Development and Strategy, got real about when it's helpful and when it's not. Listen in. ↘️

Wishing our incredible team, clients, and partners a safe and wonderful holiday. We hope your day is filled with family, friends, and a well-deserved break!

Hear from Elsa Carreker Wilson, our VP of Partnerships, on why one of the most important tasks for any org is to be their own customer.

What a nice time we've had at #NiCEWorld26 😉—stop by booth CON8 to talk about how you can activate modern, AI-enabled CX that boost employee experience & customer loyalty through our @NICELtd partnership.

Together, @NICELtd & TTEC Digital bring something special to CX: AI-powered tech that orchestrates the full customer experience, paired w/ the expertise to design, execute, & optimize it so outcomes are durable—not just impressive at launch. Stop by booth CON8 at #NiCEWorld26!

"Asking employees, agent assist tools, or self-service bots to literally 'talk like a caveman' to reduce costs is not realistic, & it would hurt CX." Ryan Boyer, Solutions Architect covered 3 places to test consumption strategy (w/ "The Office" ref.): ttecd.co/4nZAdHU

“The @awscloud Financial Services Competency underscores our commitment to helping financial institutions innovate with confidence while meeting the highest standards for security, compliance, & CX.” – Will Treacy, VP, Global Sales Read more: ttecd.co/4v68ho0

Moving AI from pilot to production is tough. That’s why we at TTEC Digital are proud to join the new @Salesforce Forward Deployed Engineering Partner Network! While many orgs are experimenting with AI, scaling past isolated pilots remains a massive hurdle ttecd.co/4nDqdnD

In this article from @CRM, Robert Wakefield-Carl, our Senior Director of Innovation Architects, explores how the payment card industry is moving away from voice-based data collection toward secure tokenization, especially in light of new standards. ttecd.co/4wCNYQO

Day 2 at #Knowledge26! In partnership w/ @ServiceNow, we connect contact center operations with the rest of your org and optimize and automate back- and mid-office operations to create frictionless customer experiences. Visit the team at #ServiceNowKnowledge2026, booth 2601!

At TTEC Digital, we help you: -Clear backlog fast -Optimize + govern your platform -Accelerate AI adoption -Scale with managed support See it in action at @ServiceNow #Knowledge26, booth 2601 w/ Craig Coen, Robin Chadwick, Kelley Jacob, Kyle Krubeck! #ServiceNowKnowledge2026