TTEC Digital is the largest pure-play customer experience technology partner globally, w/ a deep foundation in data, AI, & observability & security.
Austin, TX
Joined February 2022
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TTECDigital retweeted
MarTech360 Interview with for Marc Hutchinson, Vice President, Solution Architecture at @TTECDigital
ππππ ππ¨π¦π©π₯πππ ππ§πππ«π―π’ππ°:Β martech360.com/voices/martecβ¦
#TTECDigital #Martech360 #Agentforce #AIagents #contactcenters #VicePresident #SolutionArchitecture
TTECDigital retweeted
π Couldn't imagine a better afternoon to top off #BioITWorld.
We brought R&D leaders to Boston's Seaport to make multimodal scientific data a substrate AI agents can find, access, and trust.
A heartfelt thanks to our co-hosts @TTECDigital and @Microsoft.
Until the next one!
TTECDigital retweeted
Are you πͺπ― π΅π©π¦ π¬π―π°πΈ? We think you should be.
@TileDB, @TTECDigital and @Microsoft are bringing together biopharma leaders at #BioITExpo β drinks, real conversation, multimodal data AI-ready.
Your agent's not invited. Promise.
π
May 20 | Boston
hubs.la/Q04fBZ-H0
TTECDigital retweeted
How to Make Contact Centers Smarter - By Robert Wakefield-Carl @TTECDigital
contactcenterpipeline.com/Arβ¦
#cctr #custserv #cx #contactcenter #customerservice #customersuccess #customerexperience #callcenter #artificialintelliegence #ai
TTECDigital retweeted
#HIMSS26 wrapped.
Our cocktail reception with @TTECDigital, supported by @Microsoft was packedβreal conversations about making AI infrastructure actually work.
Great seeing the @tiledb-@Snowflake integration demo live at their booth.
On to the next one. Announcement soon.
TTECDigital retweeted
Excited to announce Amol Gupta, GVP & Country Leader β India at @TTECDigital, as a speaker at the upcoming Asia Dialogues Forum 2026 in Hyderabad.
#ADFHyderabad #AsiaDialogues2026 #AsiaDialoguesForum #CapabilityBuilding #DeepTech #SpeakIn
TTECDigital retweeted
A major airline partnered with #MSPartner and 2025 Microsoft Dynamics 365 Service Partner of the Year @TTECDigital to modernize its contact center with Microsoft + AI.
The results:
βοΈ Thousands of agents supported
β‘ 30% faster case handling
π Happier agents + better CX
Read the full story: msft.it/6013Q3XPD
#Dynamics365 #AIPoweredCX
TTECDigital retweeted
Congratulations to @AxisEuropePlc for winning Most Innovative Approach to Tenant Communications at the #HousingInnovationAwards! Category sponsored by @TTECDigital.
#ukhousing #socialhousing @housingdigital_
TTECDigital retweeted
A big thank you to our sponsors:
AIM Housing
Auro
Crimson
@ebacuk
@OxfordDCLtd
Procure Plus
TCW
@TTECDigital
#HousingInnovationAwards #ukhousing #socialhousing @housingdigital_
TTECDigital retweeted
Highlights from our Executive Dinner in Chicago "Designing the Next-Generation Contact Center." Thank you to all who joined us. #CVisionIntl @AWS @Zendesk @TTECDigital
TTECDigital retweeted
The GPS for the CX - By Mike Bawn @TTECDigital contactcenterpipeline.com/Arβ¦
#cctr #custserv #cx #contactcenter #customerservice #customersuccess #customerexperience #callcenter
TTECDigital retweeted
Robert Wakefield-Carl is a Maestro of making innovation accessible.
He breaks down the technical, champions AI adoption and helps teams unlock real value with Agent Copilot. π Learn more about the Genesys Orchestrators Program: gsys.cx/4924I8Y
TTECDigital retweeted
π Dept. of MCA, KLS GIT, Belagavi celebrated Graduation Day & Toppersβ Felicitation 2025 on Nov 27. Chief Guest Mr. Anand Gangoor from @TTECDigital inspired graduates as degrees & awards were conferred. #KLSGIT #MCAGraduation #FutureReady #ProudMoment
TTECDigital retweeted
#NTC2025 - Era of Intelligent Progress, brings fresh conversations and clear industry insight across 10 cities, and Amol Gupta, Group Vice President, Global Delivery and Country Leader, @TTECDigital adds his perspective.
His message lends a thoughtful pause as the community prepares for a busy season of bold ideas and innovative solutions.
π 10 Cities | π
5β25 Nov
π Register Now: nasscom.in/ntc/
#NTC2025 #Nasscom #TechnologyConfluence #IntelligentProgress #10Cities
TTECDigital retweeted
Weβre thrilled to welcome @TTECDigital as a Silver Sponsor for the Nasscom Technology Confluence 2025 β The Era of Intelligent Progress!
At #NTC2025, discussions will explore how AI and digital innovation are transforming customer experiences and business outcomes. Partners like TTEC exemplify this evolution β blending technology, data, and human insight to create intelligent, experience-led growth.
π 10 Cities | π
5β25 Nov
π Register Now: nasscom.in/ntc/
#NTC2025 #Nasscom #TechnologyConfluence #IntelligentProgress #TTEC
TTECDigital retweeted
.@CityWestminster π¬π§ launches an #AI-powered web chatbot to answer residents' and visitors' questions. The bot is built by @TTECDigital on MS Dynamics 365 Contact Centre
#CXServices #CXTransformation @NHInsight
westminster.gov.uk/news/westβ¦
TTECDigital retweeted
@TTECDigital and #VoxEQ Partner to Deliver Real-Time Voice Biometrics in SmartApps Cloud
martech360.com/tech-analyticβ¦
#customerexperience #financialservice #Fraudprevention #martech360 #news #SmartAppsintegration #syntheticvoices #TTECDigital
TTECDigital retweeted
Every customer conversation is a chance to build loyalty or lose it. Caleb Johnson from @TTECDigital and Chris Dolan from @Cisco share how AI & conversation intelligence drive measurable CX impact. Watch the full episode: youtu.be/QAXpCVQWhhs
TTECDigital retweeted
Banks are sitting on a goldmine of conversations, but are they turning them into value? Hear how leaders Caleb Johnson of @TTECDigital and Chris Dolan of @Cisco are transforming CX with AI. Watch the full episode: youtu.be/QAXpCVQWhhs