Rob Wilkinson (@Rob_Wilx) header
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not typing…

UK
Joined November 2010
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Great to catch up with Bright #ForumConf
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Replying to @Rob_Wilx
Hi Rob, should get everyone to vote for Bright in the newest Technology awards callcentrehelper.com/voting-…
PAs reveal outrageous requests from bosses hrgrapevine.com/markets/hr/a… via @HRGrapevine What's the 'above and beyond' thing you've been asked?
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Have you registered for any of our Autumn webinar series? callcentrehelper.com/webinar… still time to get involved #webinar #cctr
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Rob Wilkinson retweeted
Next Webinar: How to stop firefighting + create breathing space to improve #custserv - callcentrehelper.com/webinar… @NewVoiceMedia @martinhw
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When the representative is #patient and #caring, customers remember and want to do business with you #CRM
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Rob Wilkinson retweeted
We will help you build the brightest team! Email us at news@isvgroup.com for more info on #ISVOnline pre-launch sales & orders #BrightTeams
Rob Wilkinson retweeted
When you realise you've still gotta do one more day at work before the weekend 🙈
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Older doesn’t mean they prefer old ways of communication. 65 year old + customers are getting digital savvy. ow.ly/10Cgji
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Rob Wilkinson retweeted
Watch out for the 'ResQ Cool Runnings' in the Hull 10k, in June, raising money for the Sailors Children Society. #chairty #running
The Bot backlash. Bots may be cool, but DigitalGenius thinks it found a better way |… tcrn.ch/1WAie9a
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Rob Wilkinson retweeted
"Being transparent about the future of your business is a key way to increase employee engagement & motivation.” Retweet @wattsnextAlicia
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Rob Wilkinson retweeted
Culture shapes being. Being (whilst forgotten in the background) shapes what is done, when done, how done. xitter.cf/sonjabl/status/7078011…
“I came to see, in my time at IBM, that culture isn’t just one aspect of the game – it is the game.” ~Lou Gerstner
This is a great opportunity for a Sales Manager (Contact Centre/Call Centre) to join a market-leading organisation buff.ly/1pz7V8x
The Dark Side of the Digital Revolution https://xitter.cf/t.co/2GQ1agau4F
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"You had me at hello."  - 3 Ways to Simplify #CustomerCare Training - https://xitter.cf/t.co/JpPLblkNWa #custserv #customer
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3 Reasons Why Your Customer Service Training Stinks bit.ly/1BV1TDT #custserv #custexp
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What are some of the criteria that you use to measure successful #leadership? dld.bz/erZw7 #csr #global
Rob Wilkinson retweeted
A certain amount of opposition is a great help to a man. Kites rise against, not with, the wind -L. Mumford #LeadWithGiants #leadership
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"New Report: Keys to Community Readiness and Growth" https://xitter.cf/t.co/W3OE0Dxtud #customerservice
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