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Rob Wilkinson

@Rob_Wilx

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 UK
Joined November 2010
  • Tweets14.9K
  • Following20
  • Followers1.2K
Only a life lived in the service to others is worth living. Albert Einstein. #custserv
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Find out how best class customer service can turn customers into advocates here >>> https://xitter.cf/t.co/hrWAfrgLFt
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What has a face and two hands but no arms or legs? #Riddles
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2 minutes on.... The four pillars of a successful VOC Strategy >>> https://xitter.cf/t.co/u2o8c4BdCG
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Connect with me on Linkedin - it's like my Twitter feed on steroids! Check it out... https://xitter.cf/t.co/yX8zMMbRHQ
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The right time to wake up is NOW. The right time to smile is NOW. The right time to do something is NOW. #GoodMorning
Great CX Blog >> How integrating Artificial Intelligence in Hotels can impact and enhance Customer Experience - Being in the 21st century, any industry that is unwavering or uncompromising in any way when it comes to amalgamating new technological cha... ow.ly/rKnn50gWYhv
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News via @callcentrehelp = Three Companies to Look Out for at the Call & Contact Centre Expo 2018 - RingCentral, Puzzel and Sabio let us know what they will be up to at the Call & Contact Centre Expo 2018. Come and See Daniel Yin’s AI Discussion On We... ow.ly/Lh7M50gWVZS
Three Companies to Look Out for at the Call & Contact Centre Expo 2018

Three Companies to Look Out for at the Call & Contact Centre Expo 2018

RingCentral, Puzzel and Sabio let us know what they will be up to at the Call & Contact Centre Expo 2018. Come and See Daniel Yin’s AI Discussion On Wednesday the 21st of March, Daniel Yin, RingCen...

callcentrehelper.com
Three observations on the customer service industry future https://xitter.cf/t.co/J4LxHbPD4m
Does your call centre genuinely measure up...? https://xitter.cf/t.co/tiYDgrfyXX
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Would you rather be able to speak to animals or be able to speak any foreign language?
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Why maintaining momentum in the call centre recruitment process is crucial for success… https://xitter.cf/t.co/jkPgNHnN8W
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Performing at a consistently higher level than others = the mark of a professional. Joe Paterno #custserv
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Simple & subtle rapport building techniques that guarantee to increase phone based sales >>> https://xitter.cf/t.co/L5JzbdtqWi
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The biggest sources of inspiration are your own actions, so do something worth remembering & inspire yourself every day. #GoodMorning
Great CX Blog >> Why the future of Voice of the Customer is about action and insight - not feedback - Voice of the Customer The future of VoC: Action & insight not feedback ow.ly/1Sib50gW2em
News via @callcentrehelp = Using Analytics with Call Centre Quality Assurance Reduces Churn - Dick Bourke discusses how to best make use of quality assurance (QA) analytics tools to aid customer retention. How many times have you heard the adage that ... ow.ly/7YK750gVYzM
Enjoy my Tweets? Get more detailed insights by following me on Linkedin here... https://xitter.cf/t.co/yX8zMMbRHQ
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Your most unhappy customers are your greatest source of learning. Bill Gates #custserv
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Voice of the customer & Bananarama Syndrome... https://xitter.cf/t.co/4BiXVjPtDV
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