Snr Director, Customer Advocacy- ServiceNow. Passionate about customer storytelling, so typically tweet about this, marketing & other 'stuff'. Views are my own.
South East, England
Joined February 2011
- Tweets9.1K
- Following1.7K
- Followers1.4K
- Likes3.3K
Claire Grove retweeted
@ReferenceQueen from @servicenow will speak about #CustomerAdvocacy at the #CustomerCatalyst conference. In case you're wondering if you're still on time to register, the answer is yes: thecustomercatalyst.com/conf…
#customerengagement #CX #CustomerSuccess #Cchange #CustomerEconomy
Claire Grove retweeted
Man who got infected in the office and saw his boss and colleagues get infected in the office says there’s little evidence people get infected in the office. – at Amsterdam, The Netherlands
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Claire Grove retweeted
Why your company should incorporate brand storytelling as part of your marketing strategy?
#b2b #branding #storytelling #b2bleadgeneration #UnboundB2B
buff.ly/2Qhoxlp
Claire Grove retweeted
B2B marketers have the opportunity to be great storytellers, too. @MediaPost recaps how marketers can hone in on telling an effective story: bit.ly/399M8Le
Claire Grove retweeted
Hubert Joly became CEO of Best Buy in 2012 when the company was supposed to go under. Here's how he sees the role of the leader right now. s.hbr.org/2y8E9kV
Claire Grove retweeted
In Norway, Prime Minister Erna Solberg just held a press conference specifically for children.
For half an hour, she and her team answered questions submitted by kids across the country.
She told them it was normal to be scared but that everything would be okay.
#Leadership
Claire Grove retweeted
Today we announced that we’ve made 4 apps available at no charge to help with emergency outreach, self reporting, exposure mgmt & response operations: servicenow.com/crisisrespons…. Thank you @WADeptHealth for your exemplary leadership and partnership. (4/5)
A letter to our customers, partners and ServiceNow community from CEO @BillRMcDermott. spr.ly/60191skRl
Claire Grove retweeted
It really has come something when the person running the Yorkshire Tea twitter account has to appeal for people to be kind because of the abuse they had to deal with after the Chancellor tweeted a picture of himself making a brew.
Claire Grove retweeted
The new *daily* allowance for peers in the House of Lords is £323. The *monthly* allowance for a single person over 25 on Universal Credit is £317.82.
Claire Grove retweeted
"It’s been liberating, not having to run a company. I loved my job running PepsiCo, don’t get me wrong. But I was bound to a schedule, and it was PepsiCo all the time." bit.ly/37q2KgE
Claire Grove retweeted
I have spent a good 5 minutes looking through this account's bio and previous tweets to double-check it isn't a parody account.
Such warped logic.
Claire Grove retweeted
The first general-purpose computer was actually programmed by a half-dozen female math whizzes: t.ted.com/Loe7pPi
Claire Grove retweeted
We're thrilled to launch our 2020 @ServiceNow brand campaign this week. Welcome to the smarter way to workflow!
Claire Grove retweeted
Killing #Soleimani isn’t like killing bin Laden, who had masterminded the worst terrorist attack against America. Soleimani was a competitor, who was highly effective in fighting ISIS as well as American interests. Assassinating him seems like a step back to a more savage past.
Claire Grove retweeted
“If you’re going to sit in this chair, be willing to be fired and to hold the mirror up.” - @wadors, Chief Talent Officer @servicenow, in latest #StrategicCHRO interview w @AdamBBryant & @DavidReimer
#Leadership
linkedin.com/pulse/pick-your…
Claire Grove retweeted
Hiring more ‘neurodiverse’ workers can pay dividends ft.com/content/3ca67ab4-d947… via @financialtimes
Claire Grove retweeted
Want some quick insight into how to practice your #B2BStorytelling skills? @MediaPost is here to help! - via ow.ly/Gxz150vz2ja
Claire Grove retweeted
brand storytelling is not about punting your product or service, but it's about finding stories that you have in common with your target audiences and sharing them.. i.e. you can use your values as a starting point for stories #PRStorytelling
Claire Grove retweeted
Kettle on the blink? Simply place a pan of water on the pavement and wait 4 seconds for it to boil.
#hottestdayoftheyear