Snr Director, Customer Advocacy- ServiceNow. Passionate about customer storytelling, so typically tweet about this, marketing & other 'stuff'. Views are my own.
South East, England
Joined February 2011
- Tweets9.1K
- Following1.7K
- Followers1.4K
- Likes3.3K
Sharing the Pink & Ginge podcast. Follow for authentic, interesting content on experiences of women in leadership, workplace culture and more open.spotify.com/show/7Es18d…
Apart from saying “it’s been escalated”. To whom?! And what are they doing about it? My sense of humour is as delayed as the baggage, after BA cancelled my original flight. Terrible experience this time around
In what's #BreastCancerAwareness month and #ServiceNow 's Month of Giving, here's my perspective on cancer & 'giving-back': linkedin.com/pulse/claire-20…
I'm stupidly excited to share this 'Pink & Ginge' podcast. Join @weblet71, myself and our fab guest, @peterdocker, talking to 'Lessons in Leadership/Leading from the Jumpseat' lnkd.in/du4NSbVW (available via the usual platforms too)
#podcast #Leadership #coachingmindset
Not tweeted in a while but after @yassietd's session on personal branding, thought I should ;-) Fantastic to be able to support @LearningtoWork today & a pleasure to spend time with @AltwoodSchool Y11's. Thanks for the opportunity.
The amazing @ReferenceQueen Claire Grove from @servicenow delivers super business support to @AltwoodSchool Y11 #peoplelikeme
Claire Grove retweeted
@ReferenceQueen from @servicenow will speak about #CustomerAdvocacy at the #CustomerCatalyst conference. In case you're wondering if you're still on time to register, the answer is yes: thecustomercatalyst.com/conf…
#customerengagement #CX #CustomerSuccess #Cchange #CustomerEconomy
I love her quote on leadership “Fight for the things that you care about, but do it in a way that will lead others to join you." Spent a bit of time sketching this as I thought about it x
Great idea to raise money for a worthy cause - @MindCharity. Lovely photos from the looks of it, and looking forward to receiving my copy!
I'm selling 2021 calendars featuring some of my favourite landscape photos that I've taken over the last few years. 100% profits will go to @MindCharity in memory of my brother Kieran and my friend Greg. £10 each + £2 P&P (UK Mainland Only). paypal.com/instantcommerce/c…
ALT "Serenity" Cover of 2021 Calendar
ALT Cover Photo for January 2021
ALT Cover Photo for October 2021
Thanks @NHSEastBerksCCG for the free #NHShealthcheck info you sent to my Dad. He won’t be taking you up on it though, as unfortunately (& rather inconveniently), he died 2 years ago. Am now trying to console my Mum. No excuse for this, in this day & age. #maidenhead @theresa_may
Recently did a pastel drawing of a dog for a friend of a friend. The photo she sent me, comparing my drawing to her pooch, has made my week!
ALT Pastel picture of a spaniel
ALT Person holding mobile phone with photo of pastel dog drawing, comparing it to their dog (the subject)
Claire Grove retweeted
Man who got infected in the office and saw his boss and colleagues get infected in the office says there’s little evidence people get infected in the office. – at Amsterdam, The Netherlands
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A full & indulgent day in my She-Shed, finishing off a picture of a friend’s dog. Sent her a progress shot & she sent me this. Got such a buzz from it 😊
My latest article: Life, Loss & Customer Advocacy... linkedin.com/pulse/life-loss… via @LinkedIn
Absolutely delighted to be a guest on @margotleong's Beating The Drum podcast. I can thoroughly recommend the series, & certainly hope my contribution is helpful to anyone interested in #customeradvocacy, #referenceprograms #b2bstorytelling.
beatingthedrum.com/2020/07/2…
For anyone interested in customer marketing & advocacy or wants to learn why they should be interested (!), I really recommend @margotleong’s Beatingthedrum.com podcast. Excited to listen to the first three episodes.
@blinds2go Hi B2G team, please would you help? I’ve had a blind delivered from you but the fixing kit is missing. How do I get a replacement? Many thanks.