Snr Director, Customer Advocacy- ServiceNow. Passionate about customer storytelling, so typically tweet about this, marketing & other 'stuff'. Views are my own.
South East, England
Joined February 2011
- Tweets9.1K
- Following1.7K
- Followers1.4K
- Likes3.3K
Sharing the Pink & Ginge podcast. Follow for authentic, interesting content on experiences of women in leadership, workplace culture and more open.spotify.com/show/7Es18d…
In what's #BreastCancerAwareness month and #ServiceNow 's Month of Giving, here's my perspective on cancer & 'giving-back': linkedin.com/pulse/claire-20…
I'm stupidly excited to share this 'Pink & Ginge' podcast. Join @weblet71, myself and our fab guest, @peterdocker, talking to 'Lessons in Leadership/Leading from the Jumpseat' lnkd.in/du4NSbVW (available via the usual platforms too)
#podcast #Leadership #coachingmindset
Not tweeted in a while but after @yassietd's session on personal branding, thought I should ;-) Fantastic to be able to support @LearningtoWork today & a pleasure to spend time with @AltwoodSchool Y11's. Thanks for the opportunity.
The amazing @ReferenceQueen Claire Grove from @servicenow delivers super business support to @AltwoodSchool Y11 #peoplelikeme
Claire Grove retweeted
@ReferenceQueen from @servicenow will speak about #CustomerAdvocacy at the #CustomerCatalyst conference. In case you're wondering if you're still on time to register, the answer is yes: thecustomercatalyst.com/conf…
#customerengagement #CX #CustomerSuccess #Cchange #CustomerEconomy
Great idea to raise money for a worthy cause - @MindCharity. Lovely photos from the looks of it, and looking forward to receiving my copy!
I'm selling 2021 calendars featuring some of my favourite landscape photos that I've taken over the last few years. 100% profits will go to @MindCharity in memory of my brother Kieran and my friend Greg. £10 each + £2 P&P (UK Mainland Only). paypal.com/instantcommerce/c…
ALT "Serenity" Cover of 2021 Calendar
ALT Cover Photo for January 2021
ALT Cover Photo for October 2021
Thanks @NHSEastBerksCCG for the free #NHShealthcheck info you sent to my Dad. He won’t be taking you up on it though, as unfortunately (& rather inconveniently), he died 2 years ago. Am now trying to console my Mum. No excuse for this, in this day & age. #maidenhead @theresa_may
Recently did a pastel drawing of a dog for a friend of a friend. The photo she sent me, comparing my drawing to her pooch, has made my week!
ALT Pastel picture of a spaniel
ALT Person holding mobile phone with photo of pastel dog drawing, comparing it to their dog (the subject)
Claire Grove retweeted
Man who got infected in the office and saw his boss and colleagues get infected in the office says there’s little evidence people get infected in the office. – at Amsterdam, The Netherlands
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A full & indulgent day in my She-Shed, finishing off a picture of a friend’s dog. Sent her a progress shot & she sent me this. Got such a buzz from it 😊
My latest article: Life, Loss & Customer Advocacy... linkedin.com/pulse/life-loss… via @LinkedIn
Absolutely delighted to be a guest on @margotleong's Beating The Drum podcast. I can thoroughly recommend the series, & certainly hope my contribution is helpful to anyone interested in #customeradvocacy, #referenceprograms #b2bstorytelling.
beatingthedrum.com/2020/07/2…
For anyone interested in customer marketing & advocacy or wants to learn why they should be interested (!), I really recommend @margotleong’s Beatingthedrum.com podcast. Excited to listen to the first three episodes.
Good article for anyone curious of the power of #B2BStorytelling
Content that presents business value and facts alone don’t cut it. B2B buyers require an emotional connection to help them differentiate one brand or solution from the next.
#B2B #content #marketing
business2community.com/conte…
Hard convo w/ a friend that the discomfort & helplessness I feel over the injustice of #GeorgeFloydMurder , is what she, her family & other people of colour feel, every damn day. I’m so sorry people are going through this BS STILL. #BlackLivesMatter
So, so important. Please look out for one another.
If you’re feeling down, please talk to someone. If you notice a friend, or family member isn’t their “normal self”, ask them how they’re feeling. Talk to one another. Please be kind to each other and to yourselves 💙 #MentalHealthAwarenessWeek @MindCharity
Nice - I like this as an approach - "Here’s why B2B should get better at episodic storytelling" marketingland.com/soapbox-he… via @marketingland
I might not be able to get out into the countryside but will just have to bring it to me instead! Nice to have a weekend without chores and plenty of time to paint :-) #lockdown
