Award-winning unified, cloud-based call center workforce optimization, management, call recording, speech/desktop analytics, quality and performance management.
Los Angeles, CA
Joined January 2010
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Read our simple tips and tricks to boost employee engagement by scheduling your #callcenter agents like a boss. #WFM bit.ly/3iwJpDN
LAST CALL! Register today and join an expert webinar with our partner @8x8 on Thursday, May 6th at 12pm EST/9am PST and take control of your #contactcenter scheduling adherence. bit.ly/2RMLsIA
ALT Register now and join us tomorrow for our expert-lead webinar with partner 8x8 to uncover 5 ways to tackle schedule adherence.
#Schedulingadherence affecting the #CX at your #callcenter? Join us next week for a webinar with @8x8 on Thursday, May 6th at 12pm ET/9am PT to get actionable takeaways to help you improve. bit.ly/2RMLsIA
Managing a remote #callcenter workforce? Join our expert webinar on Thursday, May 6th at 12pm EST/ 9:00 am PST to get 5 actionable takeaways you can use immediately to improve #scheduleadherence. bit.ly/2RMLsIA
Find out how you can use workforce engagement (#WFE) to improve your #callcenter agent schedule adherence. Join us for our webinar Thursday, May 6th at 12pm EST to get 5 actionable takeaways you can use today! bit.ly/2RMLsIA
#COVID accelerated the need for remote #callcenter agents but will the demand last? Find out if #wfh will become the new normal and what challenges lie ahead. bit.ly/2ODm4DC
Shout out to #callcenters who made it through 2020! Read our top takeaways from the year to fuel your #QM, #WFE and #WFM through 2021. bit.ly/2O1zOYU
Read why Dick Bucci of Pelorus Associates believes
@Verint is uniquely positioned to address the needs of the #SMB organizations around the globe 🌍. bit.ly/38Z6LNo
#Hiring during #COVID? Follow our tips to attract the best talent for your #contactcenter during social distancing. bit.ly/2KhEMia
Don’t lose your quality agents! Help your #contactcenter agents suffering from employee burnout by learning how to indentify, support and monitor their issues. bit.ly/3nhPwLE
The #holidays are right around the corner. Are you keeping your #ContactCenter and #HelpDesk employees engaged to keep up with this busy season? Check out our #UltimateGuide 📝 to #EmployeeEngagement . bit.ly/3ncrLnW
#LiveDemo Alert! See the Verint Monet #WFM solution in action - a solution used by organizations around the globe to help drive a seamless #CX. Register now bit.ly/3jAiljS and join us today at 1:00 pm ET/10:00 am PT.
Do your #contactcenter #agents have a perpetual “case of the Mondays”? Read our top 10 tips to maintain #workforceengagement and finish the year strong. bit.ly/3kB2UcM
It's not too late. Join us in 30 minutes for our #webinar to learn how to build a successful #CX budget using #WFM. bit.ly/3iDDFVe
Have you started your #2021planning?
Register here: bit.ly/3iDDFVe and join us next Wed, Oct 21 and learn how #WFM can help you create a #CCTR #budget to help ensure #CXsuccess in the new year. bit.ly/3iDDFVe
#BudgetingTips 📈 Determine top items to consider as you create your 2021 #CCTR budget and the 4 ways #WFM can help you create a budget for a successful #CX in the new year in our webinar next Wed, Oct 21st. bit.ly/3iDDFVe
It’s #contactcenter budget time! Find out the best way to present your #budget to shareholders to get immediate buy-in. bit.ly/2Fi6dWU
Last Chance! Register now and join us today to see how organizations are providing an exceptional #CX while supporting their #remoteworkforce with Verint Monet #WorkforceEngagment, a fully integrated #cloud ☁️solution. bit.ly/2RyIwMo
An agent-centric approach to #contactcenter #qualitymanagement improves employee engagement, customer experience (#CX) and everything beyond. Skeptical? Find out why. bit.ly/3kIG5Dw