Connecting the world, one clear conversation at a time. Visit our website to learn more! https://xitter.cf/t.co/hsNAS0Ac5x
Joined December 2023
- Tweets753
- Following152
- Followers35
- Likes113
Klearcom retweeted
Stop Treating Your Next Contact Center Migration Like A Project hubs.li/Q04jrmbd0 Written by Liam Dunne of @klearcomtech
Klearcom retweeted
Self Service Tech Features That Reduce Friction And Build Trust hubs.li/Q04brr3L0 from @janemasonceo @MAPCommInc @KlearcomTech @klearcomtech and more
Klearcom retweeted
Your customers should not be “crash test dummies.” @KlearcomTech explains how proactive CX testing finds issues before agents and callers feel them. Want fewer surprises in your contact center?
Listen now and tell us what breaks first for you?
buzzsprout.com/2228835/episo…
#enterpriseconnect @enterprisecon #CX
Klearcom retweeted
Why Conversational And Agentic AI Make The Switch To Speech IVR Inevitable hubs.li/Q03YGhMK0 Written by Liam Dunne of @klearcomtech
Klearcom retweeted
Klearcom's Innovative AI and Telephony Solutions Transforming the Telecom landscape youtube.com/live/eyWTNFZaMtI… via @YouTube @KlearcomTech
Klearcom retweeted
Today's spotlight is shining on our #WBA2025 Customer Service Excellence shortlist finalists!
We're thrilled to feature Irina Duane, Klearcom and Parker Law. This category is proudly sponsored by Nolan Farrell & Goff LLP.
Klearcom retweeted
AgenticAI: 20 surprising ways AI is or may soon be applied…
From @ForbesTechCncl expert panel… @khanukov @atishay21134310 @cisco @masab_gadit @KlearcomTech @muditsingh5000 @softengi_ua @ambuj0 & more…
forbes.com/councils/forbeste…
cc @BetaMoroney @Nicochan33 @enilev @mvollmer1 @mikeflache @antgrasso @FrRonconi @ramonvidall @baski_LA @AkwyZ @Khulood_Almani @sijlalhussain @PawlowskiMario @pierrepinna @sonu_monika @mvollmer1 @sallyeaves @NevilleGaunt @Corix_JC @enricomolinari @Shi4Tech @RagusoSergio @RLDI_Lamy @NigelTozer @EstelaMandela @JagersbergKnut @DrFerdowsi @sir4K_zen @AmitChampaneri1 @FmFrancoise @HLStockenstrom @TheAdityaPatro @ILoveBooks786 @Hana_ElSayyed @CurieuxExplorer @HaroldSinnott @SegundoConnect @pchamard @trudydarwin
Klearcom retweeted
The Hidden Cost Of Poor IVR Design hubs.li/Q03NG_vN0 Written by @KlearcomTech of Klearcom
Klearcom retweeted
Agentic Ai 20 Surprising Ways It Is Or May Soon Be Applied hubs.li/Q03MHzvr0 from @khanukov @atishay21134310 @cisco @masab_gadit @KlearcomTech @muditsingh5000 @softengi_ua @ambuj0 and more
Klearcom retweeted
🏆 Stevie-winner @KlearcomTech is revolutionizing customer service in the telecommunications industry with its AI-driven platform that ensures reliable voice communication, prevents outages, and resolves issues quickly. The platform leverages predictive analytics, machine learning, and omnichannel support to enhance customer interactions and streamline support processes across multiple industries.
Since its founding in 2018, Klearcom has expanded globally, serving top multinational companies in healthcare, tech, pharmaceuticals, and financial services. Its innovative approach allows organizations to anticipate customer needs, reduce wait times, and deliver timely, relevant assistance—all while maintaining strict data security and privacy standards.
Klearcom’s technology and achievements were recognized with two Gold and one Bronze Stevie Award for IVR or Web Service Solution, for Best Use of Technology in Customer Service - Telecommunications Industries, and for Best Contact Center Solution in the 2025 Stevie Awards for Sales & Customer Service.
🏆 Submit nominations in the 2026 #StevieAwards for Customer Service & Call Center 👉 hubs.ly/Q03GXtwf0
#StevieAwardWinner #BusinessAwards #BusinessExcellence
Klearcom retweeted
Waterford’s @KlearcomTech is opening a New Jersey office, creating 20 new jobs! Using AI & ML, they help global contact centres avoid outages and are growing in the $6B IVR market. Exciting times ahead! 🌍🇮🇪 #IrishTech #JobCreation #USExpansion
Klearcom retweeted
“Conversational AI is scaling faster than enterprises can manage”. CEO Q&A with Liam Dunne, co-founder and CEO of @KlearcomTech.
Read the full interview here: hubs.ly/Q03KLt380
#CEOQandA #Klearcom #BusinessandFinance #Interview
Klearcom retweeted
Klearcom, the Irish software company based in Waterford, has established its first US office in Boonton, New Jersey as it looks to fast-track its growth
businesspost.ie/tech/irish-s…
Klearcom retweeted
Waterford-based company Klearcom, which provides global contact centre testing solutions, has announced plans to establish a US office in New Jersey in the US. rte.ie/b/1534763
Klearcom retweeted
Klearcom to open US office, add 20 jobs irishtimes.com/business/2025…
Klearcom retweeted
Lessons From Expo 2025: How Japan Shifted My Mindset On Scale, Strategy And Risk hubs.li/Q03Fpq5p0 Written by Liam Dunne of @klearcomtech
Klearcom retweeted
Klearcom: Interview With Co-Founder & CTO Satish Barot About The Customer Call Path Testing Company: Klearcom is a leading Customer Call Path Testing platform, assisting global organizations with real-time contact center testing. Pulse 2.0 interviewed… dlvr.it/TLqB2K
Klearcom retweeted
Want to know the secret to unforgettable customer service? Mark Rohan, Co-Founder and COO of @KlearcomTech, says it’s not perfection, but recovery that counts.
Discover how going the extra mile after an issue can earn lifelong customers! hyken.com/amazing-business-r… #CustomerSupport #customerexperience #CX
Klearcom retweeted
Bad experiences happen. What matters is how you respond.
Mark Rohan, Co-Founder and COO of @KlearcomTech, is on the latest Amazing Business Radio to explore the power of recovery and the “customer support paradox.”
Listen now! hyken.com/amazing-business-r… #CustomerSupport #customerexperience #CX
Klearcom retweeted
🎙️ Coming Up on The Hot Desk with Mary O’Neill — Thanks to #MKBrazil!
✨ Waterford’s Liam Dunne, CEO & Founder of @KlearcomTech, is just back from an inspiring trip to Japan as part of the EY Entrepreneur of the Year Awards — he shares what he learned.
🏅 Lynda Lawton from Waterford Chamber joins us to talk about the new ‘Think Waterford First’ accreditation scheme — encouraging everyone to support local.
💼 And Jennifer Loftus of Acorn Life Group reveals how career breaks could put Irish women’s pensions at risk, and what can be done about it.
📲 #ListenIn from 6.10 pm wlrfm.com