MSc Psychologist. Lead Researcher @Monzo. Can be found finding & fixing problems💡, exploring the 🌎 or buying home furnishings I don’t need.

Liverpool, UK
Joined June 2009
Kate Kerr retweeted
🔈 Join us in Liverpool on Thurs 20th July 🔈 It's less than 10 days away until our next Liverpool event. We sold out last time so grab your free tickets now 👇 See you next week! eventbrite.co.uk/e/how-playi…
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Kate Kerr retweeted
Next up in Liverpool Jack & Greg from @heymatchstick sharing their creative UR toolkit 🔎 And Suzanne from @bbcuxd closing the night with her amazing tips on speaking to people in new ways via audience assembly’s and jury’s 👩🏽‍⚖️ Plus Sian taking home our prize for the night 👏🏆
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Kate Kerr retweeted
Introducing: our all-new Instant Access Savings Pot 🎉 Earn 3.00% AER interest (variable) a year, paid monthly. Withdraw your money instantly, anytime. And there's no minimum deposit either. monzo.com/blog/instant-acces…
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We're just about to go live with tonight's event 'How can you champion accessibility in design event'. What a great line up of speakers we have tonight 🥳@AccessibilityC3 @MollyMayFW @leesomers75 #ladiesthatuxlpl
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Frustrated in your current job? Feel like you're not having the impact you know you can deliver? Come join the @monzo design team, and fulfil your potential (Salary bands included in the job post) boards.greenhouse.io/monzo/j…
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Call out for speakers! We’re on the lookout for speakers for our upcoming November event! 🚀🎤 Just send us a DM if you'd like to find out more!🎉 #ux #uxdesign #uxresearch #uidesign #uxui #meetups #network #accessibility #speakers
How to save £500 in ~6 months with no effort using Monzo: Create an advanced roundup pot Set a goal £ Hide the pot Spend on your card as normal Wait for a notification
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Hello! Monzo are hiring for a Senior Product Designer to join our Business Banking team. More info here: boards.greenhouse.io/monzo/j…
Kate Kerr retweeted
What happens when you genuinely build a bank / product around your customers? 1️⃣ Best Business Banking Provider 2️⃣ Best Banking App 3️⃣ Best British Bank And next year is shaping up to be even bigger...
CONGRATULATIONS 🎉 The @BritBankAwards ‘Best Business Banking Provider’ winner 🏆 is... @monzo Monzo are taking home the trophy for the first time! #BBA2022 #Awards #CustomerDecided
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Every research project ever.
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This design team day is shaping up nicely
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Who are your favourite (senior/lead-level) contract product designers in the UK? We have a few exciting projects about to kick off, and I would love to bring on some extra help.
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Kate Kerr retweeted
The darkest day of the year just got darker. Try out dark mode, new to Monzo Labs.
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If I ever build a company, the user research team will be at the top of the org chart
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Good researchers don’t ask for conjecture. They don’t ask people to guess at their future thinking or actions. It’s not reliable. You can’t use it to build solid knowledge for your organization.
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I took Ogilvy's course on Behavioural Economics and Comsumer psychology. Here are the 10 important theory's I learned from it which you'd be a fool to miss out on:
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So pleased to see @monzo Flex live in the wild! 🎉 A huge shout out to @KateRylance, @BethBrettingham, Pam & Laura who put their hearts into designing a truly customer-centred product.
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🚨Exciting job alert🚨 We’ve just opened up a BIG new role on the Monzo Design team. We’re looking for an experienced design leader to help...
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👋 Hey folks, I'm looking for a chief of staff to help run Monzo's tech org. This is a great chance to get access to and influence the decision making in a growth stage, pre-IPO tech company. The job ad is here - I would appreciate any intros 🙏💖 DMs open boards.greenhouse.io/monzo/j…
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