
MSc Psychologist. Lead Researcher @Monzo. Can be found finding & fixing problems💡, exploring the 🌎 or buying home furnishings I don’t need.
Liverpool, UK
Joined June 2009
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Let’s do this. Are any other design and research friends here? #uxcon23
Kate Kerr retweeted
🔈 Join us in Liverpool on Thurs 20th July 🔈
It's less than 10 days away until our next Liverpool event. We sold out last time so grab your free tickets now 👇
See you next week!
eventbrite.co.uk/e/how-playi…
Couldn’t be prouder of our team! 🔥🔥🔥🔥
Congratulations 🎉
The British bank awards ‘Best credit card provider’ winner is @monzo's Flex 🏆
#BBA2023 #BankingIndustry
What an amazing night at the return of @nuxuk Liverpool 🥰
Amazing speakers, gorgeous venue and most importantly the best community and audience supporting back to real life meet ups in Liverpool ❤️
Thank you so much to everyone who came along! ✨
Kate Kerr retweeted
Next up in Liverpool Jack & Greg from @heymatchstick sharing their creative UR toolkit 🔎
And Suzanne from @bbcuxd closing the night with her amazing tips on speaking to people in new ways via audience assembly’s and jury’s 👩🏽⚖️
Plus Sian taking home our prize for the night 👏🏆
So excited for our Liverpool event tomorrow. Please cancel your ticket if you can't make it as we have a waiting list 🙏❤️ #NUXLiverpool #UXMeetups
We can't wait for our events in Liverpool & Manchester tomorrow, which are both SOLD OUT 🤩
If you can't make it, please let us know, it really helps us:
1. The ticket can be released to the waitlist
2. We have accurate numbers for food & refreshments
🙏
nuxuk.org/
Kate Kerr retweeted
NUX Liverpool is back! 🙌
Grab a ticket for 3 lightening talks focussing on User Research with fab speakers from Matchstick, Uni of Liverpool & Monzo.
Huge thanks to @Contentsquare for sponsoring and @heymatchstick for hosting
nuxuk.org/2023/04/12/nux-liv…
Happy 2 years @monzo to me 🥳2️⃣. Having an absolute ball so far!
Yeah baby 💃🏽
Here is the first Glastonbury Festival 2023 line-up poster, which includes our final two Pyramid Stage headliners: @ArcticMonkeys (Friday) and @gunsnroses (Saturday).
Many more acts and attractions still to be announced.
Kate Kerr retweeted
Introducing: our all-new Instant Access Savings Pot 🎉
Earn 3.00% AER interest (variable) a year, paid monthly.
Withdraw your money instantly, anytime. And there's no minimum deposit either.
monzo.com/blog/instant-acces…
What’s different about Design and Research at @monzo? 🤷♀️
@jayclark___ asked us all this one day over a casual slack thread and it resulted in this awesome blog (thanks to @heldiney @ben_strak and Yulia) 👏
Read it here: lnkd.in/eXMWuZyY
Heading home after an epic honeymoon in Barbados. Feeling relaxed and re-charged ready for a family Christmas and starting the new year 🎅🏽 💜
This is, hands down, one of my favourite research outputs 📖
We needed to unpack existing behaviour before jumping into a bunch of new features so we asked, listened, and created 7 “spend models” to help the team understand the diversity of behaviours were designing for ✍️
Kate Kerr retweeted
We're just about to go live with tonight's event 'How can you champion accessibility in design event'. What a great line up of speakers we have tonight 🥳@AccessibilityC3 @MollyMayFW @leesomers75
#ladiesthatuxlpl
One year ago since we tried to get a good selfie in the weird neon tunnel after an awesome day watching @vuokko inspire us at Canvas.
This is one of my favourite Monzo memories, wrapped in blankets eating nice food and lots of giggles! @heldiney @ben_strak Yulia 🥰
I wrote my first blog ✍️
It shares how we used insights to shape Monzo Flex and I’m so proud of how research fuelled all our decisions along the way 🚀
monzo.com/blog/2022/11/16/ho… #monzo
We're back 24th Nov with a @LadiesthatUXLPL online event!
🚀Charlie Turrell Championing accessibility culture change in organisation
🧁Lee Somers 5 Ds and 2 As - Baking accessibility into design systems
🙋♀️Molly Ford-Williams IS THIS ALL CAPS SENTENCE ACCESSIBLE?
Link below 👇



























