
ALT 35.11 from S. Rajaseekaran judgement It is very important that a simple and effective grievance redressal mechanism is put in place by the landowning agencies i.e. PWD Department, Municipal Authorities and NHAI so that complaints pertaining to lack of maintenance of footpaths and the requirement of a pedestrian crossing, are addressed. State Governments/Municipal Authorities/NHAI are directed to create an online grievance redressal mechanism regarding footpaths which would include complaints of encroachments on footpaths, maintenance of footpaths and also suggestions for pedestrian crossing. The concerned authority should respond to complaints within a specified time frame and ensure that the issue is resolved in a time-bound manner. The grievance redressal system must incorporate a review mechanism by higher authorities, to be invoked in cases where the complainant is not satisfied with the resolution provided.

ALT accessibility info for Ambernath Station via Railway website tool = https://indianrailways.gov.in/railwayboard/divyang/index.jsp Is Wheelchair available? Y Dedicated parking for Divyangjan Y Divyang Friendly Toilets Y Divyang Friendly Water booths Y Ramp at Main Entry Y Availability of stretchers for transportation Y Availability of accessible lifts/escalators Y Availability of Help Booth/Enquiry Y Availability of walkway N Availability of Signag Y Availability of Trolley Path N

ALT accessibility info for Ambernath Station via Railway website tool = https://indianrailways.gov.in/railwayboard/divyang/index.jsp Is Wheelchair available? Y Dedicated parking for Divyangjan Y Divyang Friendly Toilets Y Divyang Friendly Water booths Y Ramp at Main Entry Y Availability of stretchers for transportation Y Availability of accessible lifts/escalators Y Availability of Help Booth/Enquiry Y Availability of walkway N Availability of Signag Y Availability of Trolley Path N

































