AI-powered ticketing and workflow platform made for how people work today - in Slack. Meet your customers where they are and modernize your help desk.
Durham, NC
Joined April 2020
- Tweets690
- Following105
- Followers186
- Likes337
Wrangle retweeted
🚨 Product Leaders: still wrangling legacy software that thinks “AI” = auto-indent?
Wrangle is hiring a Product Leader to help us actually reinvent how work gets done. No duct-taping AI onto broken tools.
👇 Join us!
hubs.ly/Q04dbPfd0
Wrangle retweeted
What if you never had to leave Slack to resolve your most pressing tickets?
By staying where conversations and collaboration already happen, Adam Smith and the team at @wrangle_io help customers like VividSeats, MrBeast, and StubHub resolve tickets faster, boost customer satisfaction, and gain real-time visibility into operations.
Learn more about Wrangle on the Slack Marketplace 👉 sforce.co/3JOSebS
Wrangle retweeted
Thanks to our amazing partners at @SlackHQ for featuring @wrangle_io today!
What if you never had to leave Slack to resolve your most pressing tickets?
By staying where conversations and collaboration already happen, Adam Smith and the team at @wrangle_io help customers like VividSeats, MrBeast, and StubHub resolve tickets faster, boost customer satisfaction, and gain real-time visibility into operations.
Learn more about Wrangle on the Slack Marketplace 👉 sforce.co/3JOSebS
Wrangle retweeted
IT and HR teams are understaffed, overworked, and often invisible.
Where a 500-person company used to have 5–6 IT employees, now it’s 2–3. HR teams are shrinking too.
More and more companies are turning to AI or MSPs, and internal teams are being asked to do more with less.
Wrangle retweeted
Is your ticketing system of record really a source of truth?
Do you have visibility into all the tickets you are getting in Slack?
Can you demonstrate the impact your team is having?
Stop guessing and start scaling with @wrangle_io
Wrangle retweeted
I spend my days talking with IT, HR, and Ops teams—and it's clear that traditional ticketing just doesn't work any more.
Service Management software is not built for how modern teams work. And it is resulting in lost requests, frustration, and countless lost hours.
Wrangle retweeted
In today's companies, teams rely on tools like Slack to get help quickly—especially from IT, HR, and other ops teams.
Unfortunately, studies show that over 70% of support tickets are repeat questions.
That’s where Wrangle AI comes in.
Wrangle retweeted
These folks have great tech
I should know: I worked on it for a few months
Check them out if you use Slack and bring your team's productivity and processes to the next level
Don't let your chats become ephemeral, digital sludge – wrangle them into productivity
Wrangle retweeted
At my last company, most of us worked out of HQ. With Wrangle, we launched during Covid and have been remote from day one.
There are huge upsides to remote—access to talent, flexibility, cost. But getting together in person? It’s a powerful reminder of what you miss.
Wrangle retweeted
I am excited to be part of @RDStartupWeek! If you are attending, stop by our panel this afternoon on the ever-elusive product market fit!
Wrangle retweeted
Hope to see you there!
Check out our co-founder @AdamBSmith speak at The next Getting Unstuck with Slack event on March 19th at 12 PM EST!
hubs.ly/Q03c8-V10
Wrangle retweeted
.@wrangle_io is in San Francisco this week for hashtag #TDX with @salesforce and @SlackHQ. Excited to talk hashtag #Agentforce and about the power of AI in conversational ticketing. Hit me up if you are in town!
Wrangle retweeted
My favorite thing about @wrangle_io is hearing from our awesome customers about their productivity gains from using us. Really excited to share a few of those customer stories today. wrangle.io/customer-stories
Wrangle retweeted
This is a great day for @wrangle_io as we join the @Zendesk ecosystem!
We believe that the future of ticketing is based on the “conversation” around the help request. Agents must live where the requesters are, which is no longer email, it is in chat platforms like @SlackHQ.
Wrangle is live in the @Zendesk app marketplace! Bring AI-powered conversational ticketing to your Zendesk tickets!
hubs.ly/Q034vFQK0
#zendesk #ticketing #AI
Wrangle retweeted
Great to see @bretthellman, a fellow founder of a Slack-first startup - @MatterApp.
It is always helpful to share war stories and ideas with other entrepreneurs, but to have another company right down the road that is growing within the Slack ecosystem is amazingly helpful.
Wrangle retweeted
Looking forward to joining Brandon Tarr, Zach Hawtof, Hank Holiday, and Sara Dillon today to talk about @SlackHQ Updates from Dreamforce.
Join us today at noon PT/ 3pm ET!
slackcommunity.com/events/de…
Wrangle retweeted
And please join us for our next event for a download on Dreamforce and an update featuring the community guru himself, @ZHawtof of Tightknit!
slackcommunity.com/raleigh-d…
Wrangle retweeted
Super excited to be joining @amber9904 in helping with the Raleigh Durham Slack Community! If you or your organization uses @SlackHQ - please check us out and join the group, we'd love to meet you!
Wrangle retweeted
What an amazing week at Dreamforce #DF24
We are super excited to partner with @SlackHQ and @salesforce in making Slack the work operating system for the enterprise. It was great to finally meet so many folks in person!
Wrangle retweeted
Anyone going to #DF24? Drop me a line, would love to connect!
Going to @Dreamforce #DF24? Make sure to check us out!
Excited to hear how @Salesforce and @SlackHQ will leverage AI in the coming year. We are so excited to be part of Slack's AI-powered productivity efforts!
hubs.ly/Q02PtMtL0
