.@SlackHQ has 13,500 AI Apps and Wrangle was one of 20 partners selected to be part of their Slack AI launch and new AI-Powered Productivity App Directory. hubs.ly/Q02H6YPh0 #slack #ai #ticketing #helpdesk

Wrangle is at @Dreamforce! Our founder @AdamBSmith is there in person, navigating the crowds, talking AI, and trying to keep the conference coffee intake within reasonable limits. Hit us up to catch up live.

Fewer clicks. Better context. A cleaner queue. The latest Wrangle updates make it easier to see more of each ticket, work with attachments, clear outdated tickets in bulk, and get started in Teams. Take a look: hubs.ly/Q04tWgNS0

From intake to resolution, context matters. Wrangle’s latest update makes email ticket intake smoother and adds native file previews—so agents can spend less time opening tabs and more time moving work forward. Explore the update: hubs.ly/Q04tWhr40

AI should help your team move faster without taking away human judgment. Preview responses. Rate the result. Prioritize the Smart Replies you trust. Continue the conversation when a follow-up comes in. Meet Wrangle AI: hubs.ly/Q04tWjrw0

Ticket queues move fast. Managing them should, too. Wrangle now has expanded ticket views, better attachment handling, bulk deletion, and an easier path into Microsoft Teams. Catch up on the latest: hubs.ly/Q04tWjk10

Reporting should do more than describe what happened. It should help you see what changed. Wrangle’s Summer Product Update adds report comparisons and tag analytics for a sharper view of support trends. See what’s new: hubs.ly/Q04tWjfB0

Support questions don’t always end after one answer. Wrangle AI supports multi-turn conversations. But wait, there's more! Response previews, ratings, and prioritized Smart Replies. See what’s new: hubs.ly/Q04tWh920

Going to @salesforce Dreamforce? Make sure to reach out, we'd love to see you there. And if you are going to miss it, join our founder Adam Smith for a @SlackHQ recap of Dreamforce on 9-25-26 hubs.ly/Q04tqK3M0

Summer is the perfect time for grew new features! hubs.ly/Q04tqK8q0

Headed to @Zendesk Relate next week? Make sure to connect with our founder, @AdamBSmith We're excited to meet up with so many customers! Interested in leveraging conversational ticketing in your Zendesk instance? Check us out: hubs.ly/Q04gpmcz0

Wrangle’s latest updates: Microsoft Teams ticketing, email support, smarter routing, AI web search, SLA tracking, and more. hubs.ly/Q04ggNKs0

Always an amazing feeling to be featured by @SlackHQ as a top app. In great company this week!

🚨 Product Leaders: still wrangling legacy software that thinks “AI” = auto-indent? Wrangle is hiring a Product Leader to help us actually reinvent how work gets done. No duct-taping AI onto broken tools. 👇 Join us! hubs.ly/Q04dbPfd0

In San Francisco this week? Meet our founder @AdamBSmith @salesforce #TDX! Let's talk @SlackHQ and AI! hubs.ly/Q04bWVrg0

Wrangle + Jira Service Management Managing tickets across multiple systems is hard enough; status mismatches shouldn’t slow you down. Wrangle lets you choose exactly which statuses stay in sync between Wrangle tickets and linked JSM. hubs.ly/Q047K76K0

Your reports should reflect how your teams actually work. With Wrangle Automated Reports, Just pick your ticket queue, the Slack channel you want to send reports to, and the frequency (daily/weekly/monthly), and Wrangle will send activity reports to you directly in Slack.

Confidential inboxes for sensitive work Some conversations shouldn’t be visible to everyone - even admins. Designed for teams handling sensitive information like HR, legal, or executive requests, confidential inboxes keeps everything private.

🤖 When AI helps answer a question, your agents should know what happened. Wen Wrangle replies to a message, human agents can see the exact responses that were shown; right inside the ticket. No guesswork, no missing context. hubs.ly/Q047JTbW0

Huge announcement! Slack Broadcasts are live with Wrangle. Public, Private, Slack Connect, DM - send consistent announcements across Slack without rebuilding lists each time. No more cutting and pasting. hubs.ly/Q047JW5K0