Design. Product. Cycling. Low Carb. Outdoors. Father of two. Partner of @pinxsehgal Now: @getfincent Previous: Design Capital @cleartrip @olacabs @burrp

Bengaluru, Karnataka, India
Joined July 2009
1/ Hello everyone, I’m looking recruit an intern to work with me. I have very clear expectations so carefully read what I am looking for before applying. If we’ve worked together in the past, please spread the word and help me find the right person. 🙏🏽 Let’s begin: 👇
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How do you keep up with all the changes in AI ? That's the question I've been asked most in my bootcamps over the last two years. Well, I can now say it openly - it's a part of the job. Today, @Cyujun and I are launching @parallelloopai and coming out of stealth. Last year I spent a lot of time in rooms with leadership teams working on AI. Most were growth-stage/pre-IPO companies and mid-cap enterprises. Every one of them had access to the best models in the world. Almost none had AI doing real work inside the business. Though the tools can always improve, the things that make a company work, like how decisions get made, what the rules actually are and who knows what, live in meetings, email, teams and people's heads. They aren't in the systems. Yujun and I learned that the hard way building FairDee and then scaling Qoala across five countries. Intelligence has become abundant. What most companies are missing is the context, the systems and the capability to turn it into real outcomes. That's the gap we're building Parallel Loop to close. We work inside our clients' own environment, with their teams, and we ship production grade deterministic evolving workflows running in loops, in parallel. Thank you to @3one4Capital , @picuscap, @FlourishVC, @kunalb11, @waiting4_asi, @vijayshekhar and @philipyeo for backing us from the start.
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You keep filling in OTPs and then one day you die.
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Sunit Singh retweeted
Next, the banks are going to require that you take your device to the branch and use only their secured WiFi to access net banking.
When foreign banks work fine with a username and password (and that too via a password manager), why don't Indian banks? Why do Indian banks require a captcha + otp + specific browser + no password managers + (on mobile: access to GPS location + no developer perms + no USB)?
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Sunit Singh retweeted
I’d second that @hrushb and/or @surdattack - not just designers but product builders
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Companies getting AI agents to call customers and pretending there’s a human on the other end: please stop. Just disclose upfront that it’s an AI agent. I’m sorry, I’m not interested in having a conversation with your bot. Trying to fool me into thinking I’m speaking to a person doesn’t make the experience feel smarter. It makes me feel like an idiot for falling for it. Being honest might actually increase trust. Looking at you, @CRED and @Razorpay.
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Sunit Singh retweeted
Over the last decade, I’ve partnered with founders and teams to navigate 0-to-1, scale growth, and elevate product design and execution. Rather than describe that work myself, I’ll let their words speak for it. A thread. 🧵
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Replying to @frameo_ai
@frameo_ai just ranked #1 in Physion Labs’ independent benchmark of AI filmmaking agents. 88.7 overall - 20 points ahead of the runner-up. The result that interested me most isn’t the ranking. It’s why the gap exists. 🧵
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Sunit Singh retweeted
Cleartrip was a true ode to craftsmanship at every level of the user experience. And, as I reflect, our “clearest” achievement was to prove India can set the global bar for a product. This has never been more important than today, for everyone in the Indian trenches. Do it.
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Sunit Singh retweeted
Today marks 20 years since the day we launched Cleartrip. What an odyssey… a lifetime’s privilege to work with the remarkable team that made it happen. It’s actually humbling, to me, that the brand still stands, two decades later. 1/2
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A great design review does not just fix the product. It elevates the entire team’s taste.
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Sunit Singh retweeted
Back in 2018, I was seriously thinking about leaving design and moving into design recruitment. Excited? Yes. Confused? Also yes. Like most career transitions, there were far more questions than answers. So one Friday afternoon, I messaged @surdattack . "Sunit, I'm thinking of moving into design recruitment. Wanted to discuss a few things." A few minutes later came a reply in his typical Delhi style. "Abhi tu kahan hai?" I said, "Office mein hoon." "5 baje Koramangala Starbucks aa sakta hai?" "Haan, aa jata hoon." That evening, we met for the first time in person. I shared my thoughts, doubts, fears and why recruitment was starting to interest me. Sunit patiently listened. No judgement. No lectures. Just listening. Then he said something I wasn't expecting. "Main Embibe ke liye kuch design roles hire kar raha hoon. Let me know if you're interested." I still remember my reaction. I had never worked as a recruiter. No experience. No track record. No proof that I could do it. Yet here was one of the most respected design leaders in the industry trusting me with a real hiring assignment. That project became my first design hiring project. Over the next couple of months, while still working full-time as a designer, I ended up hiring around 5 designers for Embibe. Looking back, that Starbucks meeting changed the direction of my career. Sometimes all it takes is one person who trusts you before you have proof. Thank you, Sunit, for taking a chance on me when I had no experience. I'll always be grateful for that. 🙏 #DesignCommunity #DesignLeadership #Mentorship #DesignHiring #BeingUser
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Sunit Singh retweeted
🚨Launching Depth (building in public) I've been tracking my body obsessively for 18 months. Wearables. CGM. Blood-work. Lost 25kgs. 3x Hyrox. Multiple marathons. I still couldn't answer one basic question: what's actually working? So I built something. 🧵
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Sunit Singh retweeted
We're hiring a Founding Head of Design at Oolka ✨ Looking for a hands-on design leader with: → Strong B2C product experience → Exceptional design craft → Product thinking & user empathy → Interest in AI-native products Why join? → First design leader at Oolka → Shape products used by millions → Work with leaders from Meesho & Paytm → Meaningful ownership, influence & equity 📍 Bengaluru (Onsite) 💼 7–12 years More details: beinguser.com/jobs/oolka-hea… Know someone perfect for this? Referrals welcome 🙌
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Sunit Singh retweeted
Attended a wonderful design event hosted by @noondesign and @ElevCap Really enjoyed listening to @surdattack, @harish_io, and @belindahuang A few thoughts that stayed with me: → It’s still a great time to be a designer. → AI can generate outputs, but taste, judgment, intuition, and conviction are becoming even more valuable. → Good design taste doesn’t come only from Figma or Pinterest. It comes from observing people, culture, architecture, art, music, fashion, and the world around us. → Design is probably much closer to an artistic pursuit than we often admit. Left feeling optimistic about the future of design. Curious what others think designers should focus on most in the age of AI. #ProductDesign #DesignCommunity #DesignIndia #uxdesign
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1/4 95% of Indian enterprises (in our survey) are using AI. 1 in 5 can't quantify a single rupee of ROI. Over the last three months, we partnered with OpenAI and Zinnov to study how 100+ Indian enterprises are actually adopting AI and whether they're becoming "AI native"
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With the advent of LLMs, English and other languages have suddenly become far more powerful. For me, as a designer, all I need to do is clearly describe an interaction. One line of description decompresses into 50 lines of code. Written language is suddenly 50x more effective. A compressed package of intent, logic and execution. Which also means technologists may need fewer and fewer words going forward.
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Sunit Singh retweeted
The world is reaching a point where the most essential skill is the ability to write science fiction. If you can imagine, it can happen. So, let the contest begin.
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I seriously judge people who overuse exclamation marks!!!!!!! Especially grown men. And if there’s a space before the exclamation mark, even more so !
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Replying to @oolka_ai
@oolka_ai was founded on a simple belief. Every Indian deserves access to affordable credit. Over time, that belief evolved. Our mission today is to democratize financial outcomes for every Indian through AI. We are building India’s default AI agent that helps every user take charge of their financial life. Today, I am excited to share that Oolka has raised $14 million to accelerate this mission. The round was led by @Accel , with continued support from @LightspeedIndia and @z47_vc . Also, grateful to @viditaatrey and @barnwalSanjeev for doubling down on our mission. Welcoming Abhinav Chaturvedi, Sarthak Singh and Manasi Shah to team Oolka and thanking Harsha Kumar, Vikram Vaidyanathan, Anish Patil, Priyal Motwani and Dhairen Tohliani for standing by us through the journey and continued belief in our mission. Most importantly, this milestone belongs to the team. A team that embraced uncertainty. A team that chose the hard path again and again to stay true to our mission. We have already served millions of users and are gearing up to serve many more. We will not stop until every Indian has a real shot at financial health. We are assembling our Avengers to play an infinite game. Apply now - binary.so/oolka
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Tokens can buy you happiness
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