Service Scalers retweeted
The latest @OwnedxOperated podcast is a must-listen.
What you'll learn...
1/ Why EBITDA alone doesn’t determine your business valuation
2/ The 2 questions every buyer asks before making an offer
3/ How poor systems, bad margins, and owner-dependence kill deals
4/ The difference between a distressed sale and a “built to sell” winner
5/ What home service operators should be doing NOW to protect their exit
It's all here: youtu.be/ZWF_vFZy_R4
Service Scalers retweeted
Reminder to sign-up for my @OwnedxOperated live session on turning leads into booked jobs.
December 4th at 1PM ET. It's going to be a good one.
pro.ownedandoperated.com/joi…
Service Scalers retweeted
Here's part one (of two) of my "30-day double-your-profit" series. 🧵
These 15 short vids are exactly what you need to 2x in 2026.
Service Scalers retweeted
Mistakes happen in marketing. That’s part of the game.
But reckless operators get crushed.
Here are the 3 biggest marketing mistakes I see in home service businesses (and how to fix them) 🧵
Service Scalers retweeted
Days 6-10 of my "30 Day Double Your Profit Series" are live.
Here's a recap of what you missed.
Service Scalers retweeted
I'm five days into my "30 Day Double Your Profit Series."
Deep dives into profit-focused strategies that help real businesses grow from surviving to thriving. Here's a recap of days 1 - 5.
Service Scalers retweeted
The next @OwnedxOperated "Breaking $5 Million" workshop is right around the corner.
When? August 19th-21st, 2025
Let past attendees tell you why you should join us in a few weeks...
Service Scalers retweeted
Here’s why switching to home service business software isn’t a “nice-to-have”…
It’s a growth move 🧵⬇️
Many (most?) local businesses sleep on their Google Business Profile (GBP).
It’s not just a listing. It’s a legit traffic channel.
- Shows up in Maps
- Works with SEO + LSAs
- Converts searchers into leads
Treat it like a marketing asset, not an afterthought.
DIY marketing in home services usually means:
❌ Wasted ad spend
❌ Inconsistent branding
❌ Missed leads
You don’t need more tactics. You need a system that works while you’re on the job site.
Service Scalers retweeted
Feels like every AI tool wakes up and asks, “What if I did something completely different today?”
Service Scalers retweeted
There are eight home service businesses that are more profitable to start than others.
Choose wisely. Money will follow. ⬇️
Service Scalers retweeted
Hey, that's me on @natedesmond Horizons Podcast.
Great time talking about marketing strategies for home service businesses.
youtube.com/watch?v=e2hrSBjX…
Service Scalers retweeted
🎯 How this agency drove 50x revenue by changing one simple metric
In this week's Horizons Podcast, @HeySamPreston reveals how focusing on revenue instead of lead volume transformed their client's results:
💡 Why their client went from $200K to $10M in revenue by tracking one new data point
🔑 The counterintuitive reason most home service businesses focus on the wrong metrics
📈 How to structure a marketing department from startup to scale
⚡ The exact interview questions he uses to build high-performing teams
🔮 His prediction on how AI will reshape marketing agencies
For founders and marketers tired of vanity metrics, this episode offers a refreshing perspective on measuring what actually matters to drive explosive growth.
👉 Listen now to Horizons Pod on YouTube, Spotify, or any other podcast player near you.
Here's some of my takeaways from this week's episode…
1/ 🎯 Your numbers tell the real story > Your gut instincts
- Track the full funnel: leads → appointments → deals → revenue
- One client went from $200k to $10M after switching budget between keywords based on revenue data (not just lead volume)
- Key metrics: lead volume, appointment rate, close rate, revenue per lead source
2/ 📞 Phone Calls > Form Fills for Service Businesses
- Get prospects on the phone to build rapport and set appointments
- Use call tracking numbers to attribute leads to marketing channels
- Consider tools like CallRail to dynamically swap numbers based on traffic source
3/ 🤝 Annual Contracts > Monthly Retainers
- Predictable revenue enables hiring better talent
- Better talent drives better results for clients
- Creates positive feedback loop of growth
- Similar to how service businesses can benefit from maintenance packages
4/ 👥 Hiring Philosophy: Values + Skills > Just Skills
- Key interview questions reveal values alignment:
- "What rule did you break at your last job?"
- "When have you put your job at jeopardy?"
- Look for people willing to do the right thing, even when difficult
5/ 🎨 Simple Website > Fancy Design
- Clear services and location
- Strong call-to-actions (not "Learn More")
- Basic social proof
- Job-to-be-done focused copy
- Mobile-first design with persistent click-to-call
6/ 🔄 Test Lead Sources Before Scaling
- Start with Facebook groups for free leads
- Graduate to aggregators for paid leads
- Move to Google Ads once you have budget
- Add broader marketing channels at scale
7/ 💼 Perfect Agency Partnership = High Standards + Good Treatment
- Don't just "pay and get out of the way"
- Don't micromanage either
- Hold accountable while treating team well
- Think of agency as extension of your team
8/ 🎯 Track Metrics That Matter
- Lead source performance (volume AND revenue)
- Appointment set rate
- Close rate
- Return on ad spend
- Give every role ONE key metric to optimize
Think about your morning commute.
How many companies do you see?
Customers may not even realize they remember a brand.
Until disaster strikes and they need to call a home service.
Get in your customer’s minds.
Use every channel available to you.
Be that brand they remember.
Here’s your starting line if you’re a new home service business.
You need leads, and fast.
Go after Facebook groups
NextDoor.
Yelp.
Work those free options where customers are at.
Build that leads foundation.






