I know there's a lot of @OwnedxOperated podcast listeners out there. Do me a big favor and rate it on Spotify and/or Apple? It would go a long way in helping us reach more listeners. Links below.

All hands meeting this AM to get everyone on the same page about our now $49M shop (thanks to 4 acquisitions this year). Made some big announcements about upgraded benefits and a new sewer lining re-liner (LightRay) that’s gonna cut our work time down by more than 50%. And of course, we had our traditional home cooked Wilson breakfast (big shoutout to chef Chris Tasich). Everyone left feeling connected and energized for a HOT week with heat index in the 100s. LFG.

The latest @OwnedxOperated podcast is a must-listen. What you'll learn... 1/ Why EBITDA alone doesn’t determine your business valuation 2/ The 2 questions every buyer asks before making an offer 3/ How poor systems, bad margins, and owner-dependence kill deals 4/ The difference between a distressed sale and a “built to sell” winner 5/ What home service operators should be doing NOW to protect their exit It's all here: youtu.be/ZWF_vFZy_R4

Some thoughts on the economy/consumer spending in 2026... 1/ 2026 isn’t killing home services. It’s exposing weak operators. 2/ Everyone’s blaming the economy. Reality: you’re comparing today to a freakishly strong 2024. 3/ 2024 pulled demand forward. Stimulus money. Easy approvals. High savings. That environment is gone. 4/ Here’s what actually changed: savings are down, debt is up, missed payments are rising. People still buy. They just think harder first. 5/ This creates a weird market: demand exists, cash is tighter, decision friction is higher. 6/ Most operators misread this. They think leads dried up. That’s not the problem. 7/ The real problem: fewer approvals, more financing declines, more delayed jobs. 8/ So what happens? Your board looks full. Your revenue does not. Pipeline breaks between estimate and sold. 9/ Winning operators adjust fast: more leads at the top, better sales in the middle, tighter follow-up at the bottom. 10/ This is where most lose: they keep the same sales process, same financing options, same follow-up and expect different results. 11/ This market rewards operators who sell financing well, offer multiple options, stay on the lead longer, and control the pipeline end to end. 12/ This isn’t a crash. It’s normalization. 13/ Normalization exposes everything: bad pricing, weak sales teams, loose processes. No more hiding behind easy demand. 14/ If revenue is down, don’t blame demand. Look at approval rate, close rate, and follow-up speed. That’s where you’re losing money.