Rockin the DFW suburbs with my wife and daughters. VP Product & UX @amexgbt. Former VP @SabreLabs. Past @DallasRuby leader. Love breakfast. Thanks and Gig'em.
Joined March 2007
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My TEDx @TAMU talk is online! Such an honor to present "A Story About The Future" at a place that has shaped mine. tedxtalks.ted.com/video/A-St…
Mark McSpadden retweeted
"These innovations & enhancements are vital to ensure our travelers & travel managers can continue to return to travel in confidence. This type of service, enabled through technology, is another example of what it means for our customers to have the powerful backing of Amex GBT."
Mark McSpadden retweeted
🔔 Counter travel chaos with our new disruption management solutions. 🔔
We've launched a one-of-a-kind set of solutions to help travelers & travel managers stay connected at every stage of the journey to minimize friction.
Read more: bit.ly/3JPS9jW
#DisruptionManaged
Excited to be @GlobalBTA media day to talk about the work we’ve been doing to help travelers and travel managers move from the stress and panic of flight delays and cancellations to the calm confidence of #DisruptionManaged
And as if on cue, my flight home has been delayed until tomorrow morning due to a crew timeout. Quick chat on AMEX GBT mobile with a Travel Counselor and I’ve got a room for the night and will be ready to go in the morning. #DisruptionManaged
Peak procrastination: “I need to get this all into a new task management software…then I’ll really be able to make some progress.”
A great initiative to help make travel between the US and UK even easier with @amexgbt on @AmericanAir and @British_Airways. Very proud of the teams from all corners of these 3 organizations that came together to make this a reality!
GBT, @AmericanAir and @British_Airways have partnered to offer complimentary COVID-19 test kits to help support the swift return of #businesstravel between the U.S. and U.K. Full info bit.ly/30u3Ni0
Big day for our team, company, and new colleagues. Excited about what the future holds for us and the corporate travel space!
We are excited to announce the successful completion of the acquisition of @Egencia the leading digital travel management platform. Together, we will provide unrivalled #businesstravel value, choice and experiences to customers. bit.ly/3mBEQJY
Honored that TravelVitals was recognized with this award. When travel stopped, the team threw out any pre-conceived notion of what a “TMC” provides and asked “What do we need to build trust in travel?” 8 weeks later we launched and have kept iterating on that question ever since!
We are delighted to announce that @amexgbt has won this year's Technology Innovation award in the Travel Experience category #travelawards #businesstravel #winner #BTAE21
Mark McSpadden retweeted
Using traveler journey data to make reentry less awkward bit.ly/3ywSYHP via @Phocuswire / @markmcspadden
Extremely proud of the work my team and the entire @amexgbt organization has done to continue to improve our products and servicing to meet the needs of this return to travel.
Currently in Paris on my 4th work trip since May and these additions have been valuable on each trip!
Announcing new GBT features providing timely information and data insights from real-life travel experiences to help get travelers back on the road with confidence. Read more: bit.ly/2SBdgR9
Great to see the this announcement around on the cool work the team has done to bring the amazing service @amexgbt to our travelers on WhatsApp!
Now GBT travelers can chat with a travel counselor using WhatsApp. Just one more way we are meeting our travelers where they are to provide the best experience possible. bit.ly/3vmwyHk
Mark McSpadden retweeted
Now GBT travelers can chat with a travel counselor using WhatsApp. Just one more way we are meeting our travelers where they are to provide the best experience possible. bit.ly/3vmwyHk
My youngest sold me these original art pieces for six quarters. Haven’t told her that as NFTs they would be worth millions. 😀
Excited about this announcement and the steps we are taking at Amex GBT in leading the return to travel...in the many forms that the return will take.
Explored the Workspaces near me and I’m definitely booking one in the coming weeks.
Introducing Workspaces, a new booking service that allows remote employees to use converted hotel suites, small meeting rooms and more as workspaces for the day. Learn more about how to book flexible options to increase employee productivity. bit.ly/3sCPyA9
Mark McSpadden retweeted
Congratulations to GBT’s Martine Gerow, Mary Kohler, Marilyn Markham and Jo Sully on being recognized in the Top 50 Women in Travel by @GlobalBTA’s @WINiTorg. We look forward to celebrating their contributions to the industry at the virtual #WINiTGala on #InternationalWomensDay.
Stopped in for a quick afternoon coffee and another notch on the #CoppellPatronChallenge
Details on the Challenge at onepatron.com/CoppellPatronC…
Excited to see the impact Patrons can have on our local restaurants over the next 7 days. Time for the #CoppellPatronChallenge
onepatron.com/CoppellPatronC…
Hey Coppell! Excited to announce the #CoppellPatronChallenge.
Eat 7 times over the next 7 days with Local Coppell Establishments. Bring receipts to the 2/27 Coppell Farmers Market and we will give you $10 in tokens to use at the Market.
Rules/details at onepatron.com/coppellpatronc…