Customer Advocacy Director. G3 Comms. Driving transformation & Empowering Customers. All views are my own.
London, England
Joined January 2019
- Tweets78
- Following49
- Followers30
- Likes23
Just in case you need to know @uctodaynews provides a whistle stop tour on what eaxctly #UC is.
ow.ly/d08q50qknN0
Good news from @Genesys as they Expand Support for Google Cloud Contact Centre
contact-centres.com/genesys-…
Evolution of Patient Care Led by Virtual Care Services by @jturgeon63 us.hitleaders.news/evolution… via @HITleadersnews
More and more organisations are needing to track how users are using apps and the data within them...........
The Missing Piece in Cloud App Security networkcomputing.com/cloud-i…
Only 9% of Finance and Insurance organisations claim to be digital first compared to 11% across other sectors. Read the @G3Comms E-book about how digital is affecting the finance and insurance sector.
g3comms-event.com/whitepaper
Worrying stats regarding our critical infrasture:
Nine in 10 CNI Providers Hit by Damaging Cyber-Attacks infosecurity-magazine.com/ne…
Superb promotion of @avaya #communication solutions.
NABC Selects Avaya to Support Communications ucnetworkmanagement.com/topi…
E is for Effort!
The Other "E" In Customer Experience: Customer Effort via @forbes forbes.com/sites/shephyken/2…
Interesting article on the rationale behind insurance attracting so much tech attention:
Insurance technology gets crowded livemint.com/insurance/news/…
@davecarter3003 retweeted
G3 Comms stand 230 located in the @Avaya_UK village at @CallCentreEx #CallContact19
Ready for action!
#UC #CC
Opening the door for more human-like conversations with bots information-age.com/human-li… via @InformationAge