Avaya cares about connection: we help global organizations transform contact centers from a surface-level interaction tool to a center for customer connection.
Morristown, NJ
Joined January 2009
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Avaya and @Databricks joined forces for a webinar that explores unifying live customer interaction data with Databricks’ enterprise lakehouse and Avaya Infinity’s orchestration layer for real-time AI & cross-enterprise decision making.
Watch the session: events.avaya.com/fy27-avaya-…
Empowering teams to deliver exceptional CX!🏆
We’re proud to earn @BrandonHallGrp Gold Excellence Awards for our learning & enablement programs for Avaya Infinity.
Learn how award-winning training drives faster enterprise adoption: avaya.com/en/blogs/avaya-inf…
Boston was a powerhouse stop on the Journeys with Avaya tour! A sincere thank you to all who brought their energy and expertise to Boston.
Contact us to learn what Avaya Infinity® and Avaya Nexus™ can do for your business: avaya.com/en/contacts/
What does practical CX modernization look like for banks?
Skip the slides and join our live demo of Avaya Infinity® on Oct 28 (Americas/EMEA) & Oct 29 (APAC). See how to layer on next-gen AI with absolute data sovereignty & control.
Register: avaya.com/en/about-avaya/eve…
Cloud-native collaboration is evolving, but critical voice demands continuous availability & strict control.
Avaya Nexus™ provides resilient, highly secure communications infrastructure designed for high-demand, mission-critical environments: avaya.com/en/products/nexus-…
Happy #CustomerServiceWeek! AI transforms CX best when empowering agents—not replacing them.
Discover how combining human expertise with AI delivers seamless experiences and supports frontline teams: avaya.com/en/blogs/cloud-con…
Bangkok brought the energy! 🇹🇭 Highlights from our day at Sheraton Grande Sukhumvit Bangkok Hotel exploring how Avaya Infinity® drives smarter AI CX & how Avaya Nexus™ powers bulletproof enterprise UC.
Thanks to all who made it unforgettable! Learn more: avaya.com/en/contacts/
In environments where voice underpins life-safety and business continuity, communication isn’t just an app—it’s critical infrastructure.
Avaya Nexus™ delivers cloud-native resilience built on the trusted Avaya Aura foundation.
Request a product preview: avaya.com/en/products/nexus-…
This on-demand webinar explores 7 key use cases—from CX Orchestration to Real-Time Personalization—that showcase what's possible on your current infrastructure.
See how to solve operational gaps and future-proof your CX.
Watch the on-demand demo now: events.avaya.com/gl-wb-avaya…
How can banks adopt AI without compromising customer trust?
Avaya’s Cameron Thomson breaks down why high-confidence automation, human judgment, and open architectures are key to responsible innovation in financial services.
Read the full article:
thefintechtimes.com/how-bank…
Forcing banking customers to repeat themselves breaks trust.
If context doesn't move with your customer from your app to your agents, they feel undervalued. The solution isn't more data—it's connected context.
See how to build a seamless CX future: avaya.com/en/registration/in…
Whether you lead Business, CX Operations, or IT, Avaya Infinity addresses your unique operational priorities—from faster workflow agility to governed AI.
Explore the platform by your role & business outcome:
avaya.com/en/products/infini…
Avaya Gov Cloud supports public service across cloud, hybrid, & on-premises environments, with FedRAMP Certified, Class C (Moderate), Rev. 5 offering & more; providing proven scale for secure government communications.
Visit our website to request a demo: avaya.com/en/solutions/gover…
In enterprise AI, raw power means nothing without control. Models provide intelligence, but the harness provides governance, context, and scale.
Learn why the AI harness matters more than the model: avaya.com/en/blogs/the-harne…
🤖 Made with AI
Learn about key platform enhancements, upcoming capabilities, and Avaya's ongoing commitment to the Aura roadmap.
Watch the on-demand session to discover how to maximize your current investment while preparing for future evolution: events.avaya.com/gl-webinar-…
On-prem isn't legacy—it's evolving.
Join our experts on Wednesday for Session 3: "Modernization: The On-Premise Experience." See how Avaya Infinity® brings cloud-level AI & Azure Local hyperscaling directly to your environment.
Register: avaya.com/en/about-avaya/eve…
Discover how enterprises like @The_Hanover & @Conduent are speeding up contact center modernization with Avaya Infinity & Avaya Nexus.
Read key takeaways from our 2026 U.S. Journeys with Avaya roadshow: avaya.com/en/newsroom/2026/j…
By connecting systems through MCP, Avaya Infinity can activate context across the customer journey and scale AI without vendor lock-in.
Request a demo today to learn how Avaya Infinity can give your organization the platform it needs: avaya.com/en/products/infini…
Dashboards tell you what happened in your contact center. But do you know why?
Avaya Infinity® connects live CX context with enterprise data to turn reactive service into predictive care.
Request a personalized demo: avaya.com/en/products/infini…
When security, compliance, and operational control are non-negotiable, a general-purpose platform is not enough for regulated industries.
Watch our on-demand webinar to learn the 5 core benefits of Avaya Nexus™: events.avaya.com/gl-iaug-web…