G3 Comms is now Conn3ct. Please continue to follow us on @ConnectManaged
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Joined February 2011
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We are now Conn3ct. Please continue to follow us on:
@ConnectManaged
Conn3ct is a truly vendor-agnostic communications partner that helps multi-site organisations across the world solve their communications challenges.
Happy Friday to everyone!
Here are 5 Customer Experience Metrics You Need to Track
conn3ct.com/blog/customer-ex…
Moving from an on-premise solution to #Cloud can be challenging, here are 4 tips from our #partner @Genesys
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#Conn3ct is very proud and excited to announce the launch of the new website conn3ct.com. You will discover a clean, fresh design with improved functionality and enhanced content that is focused on both who we are and what we do.
Brands are built on a good #CX starting with the #ContactCentre environment. Our partner @Avaya_UK are introducing new innovations such as #AI to improve agent support
@uctodaynews
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For modern businesses, maximising #efficiency and #productivity is a constant goal. This isn’t just about revenue growth but also essential to providing a positive workplace environment, the alleviation of stress and the retainment of talent.
#EX #Collaboration #G3Comms
In Data We Trust: #AI, #ConversationalAI and #Bots
This blog explores issues businesses need to consider around #AI data
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Determine where you are, where you need to go and how quickly you need to get there
#wheretostart #cloud #contactcenter.
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Our partner @Genesys is hosting a webinar next week, featuring @forrester Art Schoeller, Vice President and Principal Analyst talk about what to look for in a #Cloud #CC solution. #Oneforyourcalendar
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This week our #partner @Avaya previewed IX Onespace, an industry-first solution in #UCC that integrates multiple communication channels and applications into a single view with a personalized interface.
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Our partner @Avaya is certainly putting on a #Show at #Gitex2019 on the art behind delivering #ExperiencesThatMatter
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Congratulations to our #partner @Avaya for winning #IPTelephonyBrand of the Year at the 2019 ICT Champion Awards #GITEX2019
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Choosing a new #cloud #contactcenter platform involves more than just a feature comparison. Our partner @Genesys have provided a guide to step you through key elements that are critical to your success.
gsys.cx/2SQmsg6
According to @Gartner_inc the majority of organisations already CX to be the main driver of competitive advantage
@ConnectManaged #Team Share 5 #CX metrics to track
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This is a truly inspiring #CX #CC #HeroAward story. #ChangingLives @Genesys #Partners
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Customer connection sits at the centre of every business. And in order to ensure that it does - effective and flexible communication tools are a must. Our partner @Avaya tells us how to choose the right solution. #CC
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