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Consulting and project management for cloud contact center migrations.

Manhattan, NY
Joined July 2017
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🔎 How does Cloudlinx help clients avoid the costliest mistakes of migrating to the cloud? Here are some insights from our interview with Five9 at #CCWVegas
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The heart of our evangelism with clients is on agent enablement. Here are some more insights from Kevin and Frank at last year's CCW Vegas show with @Five9 #agentexperience #customerexperience #customerservic #customersuccess #CX
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Every contact center is unique. So are the technologies that change them. #callcenter #contactcenter #customerexperience
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☁️ How did the National Restaurant Association Move to the Cloud in 45 days during the pandemic? Read their Cloudlinx success story here: hubs.ly/Q01BlSSF0 #CCaaS #digitaltransformation #contactcenter
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Most contact center to cloud migrations go over-budget and over their timeline. Book a free Q&A session with the nation's leading CX technology experts and see the mistakes you don't have to make: hubs.ly/Q01zQ_Jy0 #CCaaS #digitaltransformation #contactcenter
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Don't make the same mistakes other CX teams have made while implementing a cloud CX solution. Talk to the experts at Cloudlinx first: hubs.ly/Q01zQYnZ0 #CCaaS #digitaltransformation #cloud
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It happens. Don't make the same mistakes many other contact center managers have made, and talk to the experts at Cloudlinx first. #CCaaS #contactcenter #digitaltransformation
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Cloudlinx - Contact Center Consulting retweeted
Whoop whoop team @cloud_linx keep the momentum going #CCaaS #partnerpowered
☁️ How do we help clients avoid the costliest mistakes while migrating to the cloud? Here are some insights from our Chief Client Advocate, Kevin Sheehan. #CCaaS #contactcenter #callcenter
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💬 The explosive growth of smart speakers and other voice-activated devices in homes is changing consumers' expectations of how they interact with companies. Click here to read the latest whitepaper from our CX technology experts: hubs.ly/Q01ChzcM0
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Cloudlinx remains agnostic to which provider is chosen so long as that vendor suits the client’s needs and empowers their agents. #CCaaS #contactcenter #digitaltransformation
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Did you know that most contact center migrations go over budget and take too long to deploy? Find our more in our guide: hubs.ly/Q01zP_RJ0 #contactcenter #CCaaS #digitaltransformation
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☁️ How do we help clients avoid the costliest mistakes while migrating to the cloud? Here are some insights from our Chief Client Advocate, Kevin Sheehan. #CCaaS #contactcenter #callcenter
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❓ Who do you think is more valuable? Share your thoughts in the comments! #CCaaS #CX #digitaltransformation
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Don't risk making the wrong CX technology decision. See the mistakes you don't have to make by booking a free Q&A session here: hubs.ly/Q01zPM4p0 #contactcenter #digitaltransformation #CCaaS
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Migrating your contact center to the cloud? Book a free Q&A session with the nation's leading experts and see the mistakes you don't have to make. #contactcenter #digitaltransformation #CCaaS
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Whether it's a process map, an answer to a type of question, or a way you're gonna handle a call, there are ways and things that we try to pull in from those other industries that if we would just verticalize, we may get pigeonholed into just one myopic view. #CX #contactcenter
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The right partner to work with you on selecting a vendor will have the time and resources to work closely with every member of your organization from Agent to C-Suite, in addition to having clout with ALL the cloud providers to find you the right solution. #CCaaS #contactcenter
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Great seeing all the #contactcenter pros from #CustomerContactWeek last year. The team from Cloudlinx is excited to see everyone again at #CCWSanAntonio and #CCWVegas this year where we will be talking about the best ways to migrate to the cloud. hubs.ly/Q01z44yQ0
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With so many choices in the market today, selecting the right technology can be confusing. That is why utilizing experts becomes cost-effective in these kinds of initiatives. #CCaaS #contactcenter #digitaltransformation
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Working with a partner that is agnostic to which provider is chosen can help you find a vendor that suits your needs and empowers your agents to become enablers of your company’s mission statement. #CCaaS #cloud #contactcenter
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No one knows what they don't know. This is especially applicable for the CX managers that are undertaking the most expensive project that they will ever get involved in. #contactcenter #digitaltransformation #CCaaS
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