ChurnZero is the #CustomerSuccess platform and partner for growing #SaaS and subscription businesses.
Washington, DC
Joined January 2015
- Tweets4.9K
- Following1.2K
- Followers1.8K
- Likes6.6K
ChurnZero retweeted
New!! “38% More Customer Success Departments Are Reporting to the CRO. FBOW. Per @churnzero” saastr.com/churnzero-more-cu…
ChurnZero retweeted
The real CSM Appreciation party is happening on LinkedIn.
Go send an appreciation message to your CSM friends on the @churnzero kudoboard.
linkedin.com/posts/cx-naija_…
ChurnZero retweeted
We’re loving this event line up for February! 2/6, webinar with @GainsightHQ, 2/14 Fireside chat with Declan from @intercom and on 2/22, our CEO Somya will be connecting with @churnzero customers on #DigitalCS. More details here: theloops.io/events/ #AI #CX
ChurnZero retweeted
Thank you @churnzero for including Melo Associates Founder and CEO, Swati Garg, in the Top 2024 #CustomerSuccess Trends Predicted by Industry Experts.
churnzero.com/blog/2024-cust…
#cs #churnzero #thoughtleaders
ChurnZero retweeted
Kaylin Law and @youmon from @churnzero share The 3 Essential Metrics for Any Customer Success Team.
Link here: youtube.com/watch?v=FYh7_Nrb…
ChurnZero retweeted
#customersuccess study from @saastr @churnzero @HubSpot shows CS leaders putting more emphasis on #churn and #churnrate this year: churnzero.com/guides/2023-cu…
ChurnZero retweeted
Storytelling is a method of conveying information in a manner that is demonstrably captivating, memorable and persuasive.
#Customersuccess teams can use #storytelling techniques to help convince customers to renew; here's how: churnzero.com/blog/customer-…
via @churnzero
ChurnZero retweeted
A truly great conversation with an inspiring entrepreneur.
Exploring how to succeed in vertical-specific SaaS at BIG RYG 2023—with Dave A. Salvant, co-founder and president of @getsquire, the world’s leading and fastest-growing platform for barbershops, and @ChurnZero's @youmon.
#BIGRYG #SaaS #Tech #founderstories #customersuccess
ChurnZero retweeted
It was a packed session at @ChurnZero #BYGRYG2023!
Attendees at @Srikrishnang's session learned the secrets to building a remarkable customer experience, featuring insights from Airbnb and F1.
#CustomerSuccess #FightChurn #CustomerOnboarding
ChurnZero retweeted
It's super cool to see the AI version of Maureen Rice introduce @vriparbelli of @synthesiaIO for the #bigryg2023 @churnzero #customersucess conference.
Some takeaways
#AI will help people create content easily.
More people listen and watch rather than read
Use cases in Customer Success, Sales Enablement, PR to use your #AI avatars to give people information
ChurnZero retweeted
#customersuccess #martech #Bigryg2023 @churnzero kicks off with You Mon Tsang , Abby Vonderweidt, Abby Hammer.
Super excited to see Bob London and looking forward to his talk today.
Not going to look too hard at the Capitol building!
ChurnZero retweeted
We're silver sponsors at @ChurnZero's #BIGRYG 2023!
Our CEO @srikrishnang will discuss crafting world-class CX for scalable success. Discover how to unlock scalable success with memorable customer experiences.
See you there!
#CustomerSuccess #FightChurn #CustomerOnboarding
ChurnZero retweeted
📢Join our very own @einnaonafets co-presenting with @churnzero's Liz Batsford in a session around the efficiency and capabilities of AI for frontline leaders and SaaS contributors in their every day role.
Link to register here ➡ bit.ly/459IzSY
ChurnZero retweeted
@churnzero Releases Launchpad to Enhance Processes, Productivity, and Platform Expertise for Customer Success Teams ow.ly/oElI50PHGIG #AiThority #News #informationtechnology #machinelearning
ChurnZero retweeted
Churn analysis: 3 approaches for getting to the bottom of churn
1. Form a hypothesis and then test it;
2. Quantitative analysis first, then qualitative; and
3. Top 10 causes of churn mapped to revenue.
>>> churnzero.com/blog/churn-ana…
via @churnzero
h/t @KristenHayer @TSLCustomers @ESGsuccess @iriteizips @CsmPractice
#customersuccess #CSM #SaaS #churn #fightchurn
ChurnZero retweeted
Today, we're recognizing four 💕 #TechCares Award winning companies for embracing #CorporateSocialResponsibility and their dedication to #DiversityEquityAndInclusion:
@matillion
@churnzero
@ScienceLogic
@Riskified
😍 You're an inspiration!
Learn more: bit.ly/45mjdB9
ChurnZero retweeted
The latest from the #Sales community: Post-sale teams, stop treating your CRM like a Swiss Army knife by @churnzero churnzero.com/blog/crm-post-…
ChurnZero retweeted
@churnzero Launches AI-Powered Customer Briefs
lnkd.in/dQuspEMq
#ChurnZero #CustomerBriefs #CustomerSuccessAI #Martech360 #news
ChurnZero retweeted
"While marketing might interest customers in a product or service, Customer Success gets customers to stay."
Why Customer Success is Marketing’s Best Kept Secret spiceworks.com/marketing/cus…
via @churnzero
ChurnZero retweeted
"The Earlier, the Better: How Customer Success Compounds Your Growth" with @churnzero CCO Alli Tiscornia
See everyone at SaaStrAnnual.com 2023 on Sep 6-8 in SF Bay Area!!