#customersuccess We use AI to predict when your customers will leave & why. https://xitter.cf/t.co/Fi4toPulmO
London, England
Joined May 2018
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Searching for a #CustomerSuccess platform that will put insight at your fingertips to tell you how much revenue, and which customers, you're about to lose? churnly.ai You're welcome.
We're thrilled to have won Demo Day at #ColliderAmsterdam Here's our founder and product lead with the trophy 🏆 @Collider
Churnly retweeted
Using Customer Retention Software Can Drastically Improve Your Business via @churnly >> ow.ly/wmIP30mStdE #saas
'85% of customers would pay 25% more to ensure better customer service support'
#CustomerService #CustomerSuccess
#customersuccess - are you ready for 4th industrial revolution?? #CustomerExperience
An important interview with @Benioff and @jimcramer regarding the importance of company core values —trust, customer success, innovation and equality— in the Fourth Industrial Revolution.
Business is the greatest platform for change.
Per #Microsoft, by 2020 #CustomerExperience will be more important than product or price. @Ali_Brainsell highlights 3 ways to up your #CustomerSuccess game & build relationships that generate mutual, ongoing value: bit.ly/2LV11cO (via @BrainSell)
Great read that concisely explains how customers think.... Churnly uses #DataSciece to give you in depth knowledge of the #psychology of your customers to SKYROCKET #CustomerSuccess
@jeffshore with 14 Takeaways on the Psychology of Your Customer's Purchase. Great post. goo.gl/9v9sUg #STA #Sales
#CustomerSuccess Executives Need to Answer These 3 Critical Questions
bit.ly/2k9CXTR
1. What is the primary purpose of the CS team?
2. What are your greatest challenges?
3. How do you know your company is serious about CS?
#analytics #machinelearning
Why Customer Churn is Inevitable if You’re Not Closing the Loop—At Every Level
#CustomerSuccess #GrowthHacking xitter.cf/BillGessert/status/101…
Churnly uses #DataScience to predict and reduce churn for you so that you can increase #CustomerSuccess and move beyond 'staying flat'
Boost retention and grow revenue - churnly.ai/ xitter.cf/trengriffin/status/101…
When you are in a subscription business you must "run hard just to stay flat." In other words, inevitable churn (eg., some people physically die) means you must gain customers on a gross basis just to stay even on a net basis. google.com/amp/s/25iq.com/20…
AI 101: Understanding Customer Churn Management – Towards Data Science towardsdatascience.com/ai-10…, see more tweetedtimes.com/v/1373?s=tn…
Churnly retweeted
Wow @Walmart has hired it's first CCO (Chief Customer Officer) Janey Whiteside! Just goes to show that #CustomerSuccess is vital to every and all businesses! uk.businessinsider.com/walma…
Is your retention level good enough get VC backing? Churnly is used to make sure that it is... #CustomerSuccess #startup #VentureCapital xitter.cf/TechCrunch/status/1015…
Understanding how much your customers actually use and depend on your product is the best indicator of happiness tcrn.ch/2tXOVFC
What if you really could see into the future? Churnly allows you to see which customers will leave you so you can preemptively address the risk of customer loss
#CustomerSuccess #customersupport #BigData xitter.cf/CupertinoPartnr/status…
Why You Can’t Offset Churn with Upsells #customersuccess #strategy
@lincolnmurphy
sixteenventures.com/offset-c… via @lincolnmurphy
#CustomerExperience #CustomerSuccess
Have you leveraged automation to improve your customer retention?
If not, take a look at churnly.ai
