We've moved to @asapp Making knowledge workers radically more productive. Powering effective and efficient customer experiences.

Manhattan, NY
Joined April 2015
ASAPP retweeted
Contact centers have spent billions in #CX technologies designed to keep customers away from agents with outdated technology. @asapp takes a radically different approach in putting people back at the center of the customer experience with #AI bit.ly/3fuHF9P
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Excited to be speaking at @ASAPPTech’s online briefing 6/16 for #CX leaders on lessons learned from Samsung, Apple & EA. Tackling: what it takes to be the best and build a best-in-class #customerexperience team, how to outpace competitors. Register here: tinyurl.com/y93kpfow
What are top challenges 4 #ContactCenters during transition to post-#COVID19 #custserv #CX model? Read June #cctr expert panel 4 views fr @asapptech @Calabrio @Televerde @Verint @JenniferLSnell @paulstockford @edifycx @cameronweeks & Tim Montgomery ow.ly/Z00V30qLX1f
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very interesting work on a simplied RNN by Tao Lei from ASAPP (asapp.com/) and Yu Zhang:... fb.me/Bc2Tb7QY
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