Proving #Product beats everything
Santa Monica, CA
Joined April 2009
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First time leaders often struggle to figure out how ensure everything they are responsible for moves down the field together. Individual contributors/managers are often upset that their priorities don't move or don't move fast enough. ICs/Managers get promoted priorities shift and the cycle restarts.
Most AI startups will fail because of distribution, not technology. They'll build something genuinely impressive and then spend years trying to convince businesses to adopt it. Meanwhile most traditional businesses have exactly what startups need — real customers, real revenue, real workflows — but they'll never build the technology themselves. The opportunity that almost nobody is pursuing: combine them. Invest in a startup with real tech, acquire a traditional business with real distribution, and merge them together. The startup gets a customer base on day one. The business gets technology it never could have built. Neither gets there alone, but together you skip about five years of grinding.
What is “Cloud Native” suppose to mean these days? Do words even matter anymore?
#CX #Cloud #CloudNative
Sharing as consumer: the best time for your brand to call / email / txt me is: NEVER. If your needed I’ll be in touch, just be ready.
#CX
Ironic that to file an #IdentityTheft report for the @SBAgov you have to include all of the information required to steal your identity. #government #amazing #badideas
Cameron Weeks retweeted
Thrilled to have Candace Sheitelman, CMO at @edifycx as a speaker at the Future of Work Expo, part of ITEXPO - Presented by TMC #TECHSUPERSHOW Feb 14-17, 2023 in Fort Lauderdale, FL!
Very excited to welcome Tony to the @edifycx team. A great leader who understands people and technology!
2022 has been full of many great highlights for Edify, and we're excited to include another to the list—the addition of Tony Lama as Chief Revenue Officer! We can't wait to see how he'll help us achieve even more in the new year. Read all about Tony here➡️ hubs.ly/Q01vhSF60
I think its actually impossible to #Unsubscribe from all @Nextdoor email notifications.
Cameron Weeks retweeted
Introducing the new ChromeOS Desk connector for contact centers, including the single-window Edify CX contact center platform. This innovation debuts “the desk,” an organizer that puts everything agents need in front of them with a single click.
hubs.ly/Q01qj5bN0
Looked a bit deeper, their email servers are Lotus Notes and last updated on Oct 14, 2013. (9.0.1 which is EoL) #Security #WhatAJoke #PCI #Compliance
The emailing of #Word docs has to be one of the worst, old world business practices that still occurs. #equalpayforequalwork THEN #TheEndOfWord #GoogleDocs
Cameron Weeks retweeted
Do the math: "The company now handles 80% of its inbound customer conversations using Edify Workflows rather than a human agent." We think a no-code #contactcenter is for everyone. What do you think?
hubs.ly/Q019PbF40
How is everyone handling the amount of cardboard you need to get rid of? @santamonicacity #recycling service only takes what fits in the bin. #SantaMonica #Problems #Cardboard
First @enterprisecon meeting of the show with the one and only @McGeeSmith! So good to be back in person with @cameronweeks and our @edifycx crew! #EC22
