The CX Automation Company. We help the world’s most iconic brands build enduring customer relationships by connecting work, data, & experiences.
Global
Joined January 2009
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Verint retweeted
.@KellyKoelliker, VP Marketing @Verint speaks to four-time Olympic legend, and nine-time Olympic gold medalist, a U.S. superstar, Katie Ledecky, @katieledecky during #VerintEngage 2025 keynote, today in Orlando.
A champion not only raises her/his own game but also raises the game for everyone else, Katie added (I paraphrase) — that IMO is a profound statement which applies to our technology vendors and technology leaders equally well.
#VerintEngage25 #VerintEngage2025 @pnashawaty @ShellyKramer @AnuragTechaisle @rwang0 @RobTiffany @lizkmiller @tcrawford @MarshaCollier @LisaLisajm5 @furrier @dvellante @DavidLinthicum
Verint retweeted
Let's go! Olympic gold medalist @katieledecky takes the stage to share her story and experiences. Lots of stories we can all relate to.
#CIO #AI #CX #VerintEngage25 #Engage25 @Verint
Verint retweeted
Powerful mantra from @katieledecky in the pool and outside...
Take the lead. Keep the lead.
#CIO #AI #CX #VerintEngage25 #Engage25 @verint
Verint retweeted
. @Verint’s David Singer speaking on how the combination of Exact Forecasting and Intraday Spike Bot capabilities address some key #CX customer pain points. I’m especially impressed with the Spike Bot capabilities in not only quickly identifying the cause of a spike, the financial impact of that spike, and insights/guidance on how to help agents quickly navigate through it and quell the spike.
#verint #verintengage #contactcenter #ccaas
ALT Bering David singer on stage at Verint engage
Verint retweeted
Incredible... @Verint customers ID.me and @Aetna sharing their respective journeys.
> @IDme seeing customers moving to live chat and planning to get to 75%.
> Aetna talking about the challenges around AI #governance.
#CIO #AI #CX #VerintEngage25 #Engage25
Verint retweeted
Drops from #VerintEngage25: @Verint Intraday Spike Bot: Real-time identification of #contactcenter spikes, analyzes cause and impact of spikes, drives actions to mitigate.
"Spikes wreak havoc and spill over to the entire business. You need to know NOW and act NOW." Daniel Ziv
Verint retweeted
BFFs - @Verint Exact Forecasting and Intraday Spike Bots 🤖🤖😊
#VerintEngage #VerintEngage25 #VerintEngage2025
Verint retweeted
David Singer, Global VP, GTM @Verint announces Exact Forecasting Bot during #VerintEngage 2025 in Orlando today.
@pnashawaty @ShellyKramer @AnuragTechaisle @tcrawford #VerintEngage25 #VerintEngage2025
Verint retweeted
My first year at @Verint’s Engage event and there’s a clear theme: this event isn’t about selling more #cx automation solutions, it’s really about celebrating customer success. The cool thing is it’s those success stories and customer results (and passion) that do the selling. Nicely done.
#verint #verintengage #agenticai @sarbjeetjohal
ALT Image of Verint customer/partner award winners being recognized at VerintEngage
Verint retweeted
Here we go! About to kick off the Day 2 Keynote at @Verint Engage.
Today looking at a deeper dive into product and customer experiences.
#CIO #CX #VerintEngage25 #AI
Verint retweeted
"We are talking 10s of millions of dollars. This industry is labor intensive and complex with data in silos." @Verint President Elan Moriah talking why driving value quickly with #AI and #CXAutomation is so important in service and the contact center. #VerintEngage25
Verint retweeted
Here we go! Day 2 for #VerintEngage25 gets rolling with @jasenw talking @verint customer successes, beluga whales and measurable outcomes.