UserTribe is a tech company helping other companies gather human perspectives in order to understand the needs of their audience.

Copenhagen, Denmark
Joined February 2010
Great morning roundtable with @UserTribe thanks to @RoystonVassey @davidcushman
We are hiring a Client Lead and Biz Dev Rep in London! @UserTribe is making a transparent, balanced, harmonious world - full of profitable companies - co-creating outstanding products and services - made with passion, integrity and love usertribe.com/careers/#open
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There is only one boss - the customer! Are you thinking Huh? 🤔 And they can fire anyone just by spending money elsewhere. Spend time getting to know your customers. #CustomerService
10 companies are focused on going above and beyond for customers even after the customer swipes the credit card. #CustomerServiceWeek forbes.com/sites/blakemorgan…
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I gave a quick interview on 3 situations, where we see the major financial institutions using #customerinvolvement #fintech #customercentricity @UserTribe bit.ly/2Goo3Sx
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#TheDanishWay med @TheOfficalMads og den fremragende #Lysglimt fra @McDonalds vinder på troværdighed i analyse fra @UserTribe #probably markedsforing.dk/artikler/ka…
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UserTribe retweeted
"I understand why it [research] tends to get a bad rap in many circles; too many people take data at face value and never consider the deeper implications — the story behind the data." @TylerHakes @UserTribe #customerinvolvement tylerhakes.com/blog/marketin…
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Just did two days of #usability testing and user research. There's still no better way to know how a product should be built to provide great #ux.
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”Empathy is the path to customer traction.” If you want to be a leader, you need to be able to put yourself into other people’s shoes. @ThisIsSethsBlog #NBFNorway – at Oslo, Norway
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.@JeffBezos on the three tenets of running a customer centric company: 1. Listen to your customers 2. Invent for your customers 3. Personalize for each and everyone of your customers
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UserTribe retweeted
Let's go back to a time when customers weren't "audiences" – they were neighbors, friends, community, family members #branding #marketing
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UserTribe retweeted
How does a lack of customer centricity lead directly to commoditization? Read my Thoughts: bit.ly/2D8Orit @UserTribe
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UserTribe retweeted
In order for #digital transformation to occur, brands need to shift from being brand centric to customer centric bit.ly/2jcWOT0
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When everyone in your organization is working together they can achieve so much more than the sum of their parts. Stay customer-centric, practical and tactical. #Lean #Agile #Startup #Leadership #GrowthHacking #MondayMotivation
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Get the people wrong, get the market wrong. #ThickData @triciawang
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Customer research should be equal parts business and pleasure. Empathy is inspired by relationships not information. – at Brooklyn, NY
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Talk to your customers. They have most of the answers.
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"A user interface is like a joke. If you have to explain it, it's not that good" Martin LeBlanc, founder of #Iconfinder, #Denmark #startup #quoteoftheday
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UserTribe retweeted
You build frequency through loyalty programmes. You build loyalty through end to end experience. You build experience through customer centricity. You build customer centricity through vision, culture, people, process and technology. Loyalty is the responsibility of everyone
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