I am speaking about the AI tech landscape for #Customersupport, #Customersuccess and #CustomerExperience Teams on April 18th at 2pm EDT. We'll discuss tools and features that exist today to help create your #artificialintelligence strategy! RSVP Here: cx-heroes.circle.so/c/cxl-pe…

Can I have "Ridiculous corporate messages in the year 2023 for $200, Alex?"

The release of #ChatGPT has created an environment where SMB can access #ArtificialIntelligence without the barriers to entry that have existed. I see this revolutionizing #customerservice and creating stronger #customerexperience for all of us.

Revolutionize Your Customer Support: Discover the Latest Tools and Technologies in 2023. It is a must-attend event for anyone looking to stay ahead of the curve in the ever-evolving world of #customersupport. lnkd.in/g6YpRWYp #customerexperience #ArtificialIntelligence

This is the perfect example of a feature derived from a real customer frustration that likely no customer ever asked explicitly for... The start time of the oven in case you forgot to set a timer. This is how you delight customers. #customerexperience #uxdesign

'Humanize' for @Shopify was created by PartnerHero because #CustomerExperience has to be top of mind regardless of business size. Your customers want fast, friendly, available service. apps.shopify.com/humanize youtu.be/Iq7QPUGLBYM Humanize your support today!

Did @SlackHQ just make creating a DM go from 1 click to 3 clicks?!?!?!? What UX designer thought that was a smart decision? Can it be reverted?

Your #ai roadmap laid out for you! February 16 at 10am PST. Register today! #cxtransformation #customerexperience theloops.io/blog/cx-transfor…

I love Patty McCord's talks. I've seen her at a couple conferences and she has the right vision for HR. youtube.com/watch?v=iBa9EoEb… PS: She hates the annual performance review.

I was excited that this company linked from the homepage to a "See how it works" video. And then the marketing ploy of "Not so fast, potential customer! We need leads to justify existing." Ugh Let me see what you do. Then I can decide if I want to be a lead. #customerexperience