We are the leading resource and authority for #CustomerCare & #CustomerEngagement professionals. #cx #custserv #custexp #customerexperience #customerservice
Chandler, AZ
Joined April 2008
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SOCAP International retweeted
How do we find success motivating + training #virtual teams during #WFH? That's one question we're exploring during our digital event on May 28.
Sign up now and don't miss out: eventbrite.com/e/virtual-rea…
SOCAP International retweeted
@SOCAP's free webinar on COVID-19 impacts on business operations w/customer care leaders from @Travelzoo, Coty, @BMW & Premiere Response. Webinar: Managing The Impact of COVID-19 on Customer Care Operations. Thurs., March 26, 2020 | 1:00 pm ET. Register: ow.ly/BAAV50yR17Q
SOCAP International retweeted
"Knowing Your Why Impacts Your How." Can't wait to hear Keynote Speaker S. Max Brown at the upcoming @SOCAP Customer Care Summit in April. Don't miss this incredible professional development event for customer care pros, like you! ccs.socap.org/ #SOCAPCCS20 @smaxbrown
SOCAP International retweeted
Join us at @SOCAP Customer Care Summit in April: ow.ly/sGYl50ysQrR We have a shared passion for customer care: bit.ly/2PeUslJ #customercare #SOCAPCCS20
SOCAP International retweeted
Avcomm Solutions is a proud 10-year member of SOCAP International, the premiere customer care organization. This is a dynamic, collaborative community of best-in-class customer care experts across all industries. Learn more: ow.ly/jXir50y3jDF @SOCAP #customercare
SOCAP International retweeted
Join me & @maxisrael, CEO of @customerville, for a @SOCAP webinar, The Science of Storytelling: Winning Commitment Within Your Organization. Mon., Dec. 9, at 2-3PM ET Register: bit.ly/2ReyfpE #CX #custserv
SOCAP International retweeted
Our DC @SOCAP Chapter had the BEST day! @Toister led a workshop, @washingtonpost hosted; @Lessonly & @Zendesk sponsored. We learned a lot, and we had a great time. Thanks, @Toister, for a fun & meaningful session; we'll all be pushing aside those obstacles to #customerservice 😀
SOCAP International retweeted
Had the honor of speaking to @SOCAP’s annual conference in Tucson. People who specialize in customer service also make the best audiences!! Thanks to all my new SOCAP friends. #ReimagineCC #BruceTurkel #AllAboutThem #BrandingExpert #KeynoteSpeaker
SOCAP International retweeted
Some fun nuggets from @SOCAP speaker @sherylconnelly: "Trends...put pressure on your values * Every company needs to know where they stand before they are called to stand * People don't just want trust, they want consistency * At end of day, people want stories." #ReimagineCC
SOCAP International retweeted
Bruce Turkel is kicking off the @SOCAP annual conference right, with some inspiration on future proofing our business and brand.
Are you at #ReimagineCC? Tell us what you're most looking forward to! And don't forget to visit Sara and Carey at Booth 208 in The Exchange.
SOCAP International retweeted
As SOCAP’s Board Chair, I am honored to be opening SOCAP’s Customer Care Re-Imagine Conference in beautiful Tucson, Arizona! #ReImagineCC #CustomerExperience #Leadership
SOCAP International retweeted
The 2019 Re-Imagine Customer Care Conference has officially begun!
Be sure to share your favorite moments, insights, and photos with us using #ReimagineCC.
Tag us too and your post may be shared!
SOCAP International retweeted
If you want to find best practices for a top customer experience, start by looking at a list of great places to work. #CustomerExperience #EmployeeExperience bit.ly/2OsSrTv
SOCAP International retweeted
@SOCAP + @AvcommSolutions = A Passion for Customer Care
ow.ly/y4nM50wHJHc
#CustomerCare #CommunicationIsOurBusiness #ReimagineCC
SOCAP International retweeted
What’s tending in #AI? #Enterprise #Tech #Technology #TechTrends #EmergingTech #Innovation #Business #FutureOfWork #TechnologyNews #DigitalTransformation – at Nashua, NH
SOCAP International retweeted
@maxisrael, CEO of Customerville, and I will reveal how great storytelling can transform your organization's #CX program to consistently win commitment from your organization. See us @SOCAP Re-Imagine Conference, Oct. 20-23. Reserve your seat today! reimaginecc.org
SOCAP International retweeted
Join me & Max Israel, CEO of @customerville as we share the science of storytelling + powerful techniques to consistently win your internal audience. See us only at @SOCAP International's Re-Imagine Conference, Oct, 21-23. Reserve your seat now! reimaginecc.org/
SOCAP International retweeted
We are looking forward to the annual @SOCAP Customer Care Conference. Some of the awesome breakout sessions:
➡️Storytelling: Your Most Important Superpower
➡️Chat Bots and Live Chat: Customer & Brand BFFs
➡️Mergers, Acquisition, & Company Culture
#ReimagineCC #ProudMember
SOCAP International retweeted
Check out the latest podcast as #SOCAP CEO Marjorie Bynum chats with Dave Knox, author of Predicting the Turn: The High Stakes Game of Business Between StartUps and Blue Chips. socap.org/knowledge-resource… @socap
