
Rich Bohn, the oldest living independent #CRM analyst! His first CRM review appeared in January-1985 and his passion for the topic has only grown since then!
Jackson Hole, Wyoming
Joined June 2007
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Rich Bohn retweeted
CRM vs CX: What's the REAL Difference?
Watch the full #CRMKonvo youtube.com/live/pPYD6QhFI5o like, share and subscribe!
#CRM #CX #CustomerExperience #CustomerRelationshipManagement #BusinessStrategy #CustomerService #DigitalTransformation #MarketingStrategy #CustomerJourney
Rich Bohn retweeted
CRMs are cool for keeping data organized, but do they really help sales teams on the ground? Feels like something’s missing. Read our latest blog to find out more! kaboom.ai/blog/the-great-crm…
#CRM #Kaboom #AI #B2BSales
Rich Bohn retweeted
Common #CRM Implementation Mistakes to Avoid bit.ly/4eDEytT
Rich Bohn retweeted
Introducing Call Intelligence
Every customer conversation holds critical moments that you can’t afford to miss. But catching them after the fact isn't enough.
Today we're launching Call Intelligence — AI that understands your conversations and surfaces insights in real-time.
Your live conversations become part of Attio automatically. No separate tools. No manual work.
This isn't just about recording calls — it's about transforming your CRM.
With Call Intelligence, you can:
- Let AI surface insights during calls while you focus on the customer
- Catch buying signals, satisfaction cues, and product requests in real-time
- Have every conversation become part of your CRM automatically
- Find key moments instantly without watching entire recordings
Your CRM is now the system of context.
Experience the magic yourself: attio.xyz/call-intelligence
Rich Bohn retweeted
📊 62% of marketers use a CRM for marketing analytics! 🤯 Stay ahead of the curve with 150 marketing stats from WebFX: webfx.com/blog/marketing/mar… #MarketingStats #DigitalMarketing #WebFX #CRM #Nutshell
Rich Bohn retweeted
Got questions about CRM and marketing automation?
We've got answers!
Don’t miss this chance to get expert insights and make the most of your CRM!
📅 March 25th at 11AM PT
🎙️ Live Q&A + feature highlights
🔗 Save your spot now: app.greenrope.com/events/MAR…
#CRM #LiveQA
Rich Bohn retweeted
Zoho CEO Sridhar Vembu: Intel lost while Nvidia, AMD are winning, because they took care of ... @Zoho @intel timesofindia.indiatimes.com/…
Rich Bohn retweeted
10 things Trump can do to clean up Biden's messes abroad. My column in Friday’s @nypost nypost.com/2024/11/07/opinio…
Rich Bohn retweeted
ALERT!
The Harris-Biden regime has not told you, and neither have their media, but there is a serious shortage of all sterile fluids, like IV fluids, due to severe damage from Hurricane Helene to a production facility. Obviously, they hope to get through election day without anyone noticing because they have done nothing about it and did not adequately prepare for this hurricane.
Rich Bohn retweeted
Tim Walz just spread misinformation in service of making the case for government censorship. He said it’s illegal to yell fire in a crowded theater. That’s a myth. The expression refers to a *nonbinding* claim in a 1919 Supreme Court opinion that was *overturned* in 1969.
Rich Bohn retweeted

Elon Musk@elonmusk7 Sep 2024
United States!
United StatesConnected via United States App StoreLocation may be affected by a proxy or VPN.Account-level information, not a live location or per-post device.
Department of Government Efficiency
Rich Bohn retweeted
If you're going to lose, lose fast, right? This from 1918. "If an interruption comes, I leave." He goes on to add if the prospect isn't feeling well, fidgeting, or upset in some way, then he "is not worth spending time on."
#saleshistory
Rich Bohn retweeted
"Exciting news! @Zoho and @SheCodeAfrica have teamed up to empower African women in tech. Together, they're breaking barriers and creating opportunities for women in the tech industry. #WomenInTech #Empowerment #Zoho #SheCodeAfrica techinafrica.com/zoho-and-sh…"
Rich Bohn retweeted
My latest article for @diginomica is out, with an overview of @Zoho's #Zoholics24 announcements and the company's approach to #AI.
Read at: diginomica.com/zoholics-24-p…
Rich Bohn retweeted
. @brianmoran gives you the rundown on what happened at #zoholics2024 and how that can help your #smallbusiness be more productive & grow smart.
@Zoho is helping #SMBs move forward.
smallbusinesscurrents.com/20…
Rich Bohn retweeted
Does not believe in using metrics around these issues as there is no standard human.
He doesn't preach his philosophy. All of company leadership have been with him since inception. They know how he thinks and seen the transition. No need to systematize.
-- @SVembu of @Zoho on #CXOTalk
#CSR #Business #Socialimpact
#Organization
Rich Bohn retweeted
One of the 1st things I had to unlearn & relearn since joining @Zoho 6 years ago. I worked for years at metrics-obsessed companies, monthly, quarterly, annually. I was programmed to think that way. Here, it's about improving our craft long term and building trust. #Zoholics24
Rich Bohn retweeted
I just listened to @svembu, CEO of @Zoho, give an inspiring speech about his and the company's convictions, and why he believes so strongly in them.
Here's my response to his speech on LinkedIn linkedin.com/feed/update/urn…
#ZoholicsUS #Zoholics24
Rich Bohn retweeted
Next up... @Zoho CEO @svembu fields analyst Q&A. These are always really great sessions to get to know the CEO thinking and direction of the company.
#CIO #CRM #zoholicsUS #zoholics24



























