
Love sports, wines, animals, tech & most of all, family. Global Head of Corp Comm at @Zoho. Advocate for #WorkingMoms #Immigrants #Dreamers Tweets are my own
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Joined June 2009
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Sandra Lo retweeted
Numbers are supposed to be indicators of something real. But the gap between the real thing of value and the number keeps increasing.
The number on a thermometer is supposed to indicate the health of a person. Grades are supposed to represent the knowledge a student gained. Revenue is supposed to represent the value a product delivers. A stock ticker is supposed to represent the strength of a company.
Supposed to. That's the key phrase.
Because somewhere along the way, the representation (like market cap, as Molson points out) becomes the focus and the source gets forgotten. The exam score becomes the goal instead of the knowledge. The valuation becomes the goal instead of the capital (as in capability, the original meaning of the word). This is when the tail starts wagging the dog.
Nobody fakes a thermometer reading. Not because people are honest, but because reality answers in hours. You can't celebrate your way out of a fever. Grades are different, reality takes years to grade the grade. And markets? Markets can take a decade to ask the only question they ever really ask: what did you actually build?
The speed of the feedback loop decides how far the tail can wag the dog. Faster the loop, honest the number. Slow loop, and the number drifts further and further from the thing it was supposed to represent.
A bubble is just that gap, the distance between the number and the source. And right now, that gap is wide enough to drive a trillion dollars through. Students chasing scores disconnected from knowledge. Valuations disconnected from fundamentals. We are deep in the lag.
I don't know when the gap closes. I just know it always does.
2 precocious children walked up to me the other day and asked me to guess the market cap of mcdonald’s.
I told them it was irrelevant.
A better question is how many hamburgers do they serve every year.
They politely implied I was a fool who didn’t understand the value of their thinking.
Asset prices have disconnected completely from reality and at some point they will have to reconnect like a little river fed by big lake separated by a dam.
If it keeps raining, the dam can break. If it doesn’t break, the river at least must rise.
Will be interesting to see how the obvious disconnect between the financial and real economies ultimately resolves itself.
What an honor it was to participate in a closed door discussion about digital talent and ethical AI organized by Grand Resolve and Clinton Global Initiative. As the Lorax so famously says…unless someone like you cares a whole lot, it’s not going to get better, it’s not. Honored to be in a room full of people who care and problem solve.
Here in NYC for a totally different reason but had to say hi to my besties at @constellationr #AIForum You missed the selfie @rwang0 @holgermu @ekolsky
And that’s a wrap! From the Ground Up hackathon named an incredible winner but honestly, all the five finalist teams were inspiring! I’m grateful for Zoho’s support in making this idea a reality. Why can’t we have a hackathon built for sustainability and focused on rural youth talent! We’ve shown that the future is bright and that we can use AI purposefully and thoughtfully for rural revival. Congrats to Dos Ojos and to all the teams! I can’t wait to see what you do to help this world!
#FromtheGroundUp wrapped yesterday in Pleasanton, CA! 🌱Congrats to Edgar & Eduardo Bello, this year's winners, tackling wildfire, water & ag crises across rural TX. Thanks to our judges, mentors, Tony Thomas, everyone else involved. Full recap here: zoho.to/Y9RR3
@Zoho
Who Owns the Plug? | Part 14
Your business intelligence is your IP, and handing it to a public model provider risks turning that intelligence into their competitive advantage — not yours.
@rajuv | @Zoho
@brad_shimmin | @TheFuturumGroup
@TheSixFiveMedia
zoho.to/5hl7b
Big news! 🏆
@Zoho has been recognized as an Overall Leader in #CX and Vendor Credibility in #BusinessIntelligence by Dresner Advisory Services' 2026 Industry Excellence Awards, including a Perfect Recommend score!
Thank you to every customer who made this possible!🙏
In honor of India's 80th #IndependenceDay, @Zoho, @consulate_york & the Federation of Indian Associations set a @GWR record today — the most American & Indian flags ever raised at one location. A symbolic show of unity at a time when the world could use more of it. 🇺🇸🇮🇳
Sandra Lo retweeted
We have to pay attention to history to forecast the future.
What do the British East India Company and today's internet have in common? More than you might think.
Our Chief Evangelist, Raju Vegesna, explains the idea of "digital rivers" and why ownership of digital infrastructure is becoming a global conversation.
Watch his full conversation with Shashi Bellamkonda, Principal Research Director, Info-Tech Research Group on digital sovereignty here 👉 zurl.co/rNSRK
In Their Own Words
Meet @philedey, Business Analyst at @ArcticSpas (Blue Falls Manufacturing), the largest hot tub manufacturer in #Canada.
Find the full case study here: zoho.to/72F90
@Zoho @ZohoOne
Sandra Lo retweeted
Feeding proprietary data into a public AI model could mean handing your most valuable asset to the company that trained it.
@rajuv, Chief Evangelist @Zoho, spoke with @Brad_Shimmin about what digital sovereignty demands as AI adoption accelerates.
His question for every enterprise: are you a customer, or are you a hostage? @Zoho_USA @InfluenceZoho
Who Owns the Plug? | Part 9
"Having a complete, local cloud stack isn't just about compliance, it's increasingly a performance advantage too."
Full video here: zoho.to/O8Kn2
@Zoho | @rajuv
@constellationr | @holgermu
Who Owns the Plug? | Part 10
"Sovereignty was never a simple on/off button. It's a spectrum, and it needs to be assessed across multiple independent dimensions"
Full video here: zoho.to/O8Kn2
@Zoho | @rajuv
@constellationr | @holgermu
Exciting news!🏆
We're proud to share that Island Practice Management has been selected as a finalist for @constellationr's #SuperNovaAward2026!
Public voting between Aug 3 – 28. Vote here: zoho.to/qJEc3
#DigitalTransformation #CCE2026 #Healthcare
Who Owns the Plug? | Part 7
“Not every country will have it, but the ones that take sovereignty seriously are the ones that will end up investing in it.”
Full video: zoho.to/Ekn3M
@Zoho | @rajuv
@infotechRG | @shashib
Who Owns the Plug? | Part 6
@Zoho's @rajuv on the pattern hiding in plain sight, and the uncomfortable question it leads to: do you own the house, or does your bank own the house?
@infotechRG @shashib
#WhoOwnsThePlug #AISovereignty
Who Owns the Plug? | Part 2
We spent years building walls around data. Almost no one is guarding the reader.
Today, #AIsovereignty is no longer just about data location; it's about knowledge residency.
Are we protecting the right thing anymore? Let us know in the comments.
Who Owns the Plug? | Part 3
A European AI company built for EU languages just partnered with a US hyperscaler for cloud infra.
Cue the #sovereignty debate.
@jonerp & @rajuv break down why this isn’t necessarily bad; it’s just proof sovereignty isn’t one switch. It’s a stack.
Sandra Lo retweeted
We’ve seen monoculture in farming. Rows and rows of the same crop, scaled sideways.
We’ve seen it in construction. The same cuboid, stacked skyward.
We’ve seen it in food, in clothes, in most of what surrounds us.
Now we’re building a monoculture of intelligence. Most models return the same answer, because they’re trained on the same data.
Do we really want a monopoly of thought? Diversity of thought is what got us here.
We don’t want to monocrop intelligence. And we definitely don’t want Monsantos of models.
Invest in diversity.
Sandra Lo retweeted
Retailers frequently face a major operational hurdle: disconnected systems. When your inventory, accounting, CRM, and marketing software don't talk to each other, your business loses time, money, and actionable insights.
In a recent interview with Hari Hara Prabu, Head of Product for @ZohoPOS, Leland McFarland of Small Business Trends explored how the newly launched Zoho POS addresses this exact industry gap. Built specifically for independent and growing retailers, Zoho POS unifies essential day-to-day operations like in-store billing and customer management.
Because it is a core part of the broader @Zoho ecosystem, decision-makers can finally eliminate fragmented software silos. With successful live retail deployments already active in the US market, this ecosystem approach offers a highly integrated, reliable future for retail management.
To explore how a unified point-of-sale system can optimize your operations, visit: zoho.com/pos/?utm_source=Zoh…
How is your business currently handling the challenge of disconnected software systems? Let's discuss in the comments below!
#ZohoPOS #RetailTech #SmallBusiness #PointOfSale #RetailManagement #BusinessTools #Zoho






















