@Operata_IO

Real-time performance and experience monitoring for cloud contact centers.

 Melbourne, Victoria
operata.com
Joined July 2018
  • Tweets26
  • Following7
  • Followers42
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👋 Hello! Curios to know what Operata is? #ccaas #contactcenter #callcenter #callcentersoftware #performancetesting #infrastructure
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🎉 Introducing our latest Operata Platform release: ‘Grandioso' 🎶 For the first time, cloud contact centers can correlate unified technical, operations, and experience data. Read our blog post for all the details: bit.ly/45FzjX4
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Partner Integration Challenge winners: @Servion, @Operata_IO, Intelligent Voice @Verint #Engage23
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The world’s 1st multi-cloud CX observability platform. 🚀 Operata is now available for @Genesys Cloud and @NICECXone with more contact center platforms to come… Learn more and start a free trial - bit.ly/3EYwNPH
Today we are launching the world’s 1st multi-cloud CX observability platform. Building on our success with @amazon Connect, Operata is now available for @Genesys Cloud and @NICECXone with more contact center platforms to come… Find out more here operata.com/blog/worlds-firs…

The world’s 1st multi-cloud CX observability platform

Now available on Amazon Connect, Genesys Cloud and NICE CXone

operata.com
One of the most active investors and ecosystem contributors, @flyingfoxvc port co's incl @GoterraAus @loopplus @TheMintable @_iluminr @FreshEquities @JigSpace @Operata_IO @TiliterTech @GGWPacademy @massDynamicsCo @AdatreeHQ @agscent @IoAmaka @Cookaborough buff.ly/3safuoH
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B2B software pros @BlackNovaVC roll their sleeves up early to support founders at the earliest stage. Port Cos include @BrieftApp @inspiretek_ @TheMintable @AvertroSecurity @cipherstash @EspressoDisplay @functionly @govconnex @hudled @Operata_IO @Pathzero1 @SaasguruHQ @upflowy
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Sydney-based first-cheque-in VC @TidalVC portfolio companies include @FrankieOneAML @blakthumb_au @Operata_IO @CheckboxAI @carted @renewtrak @upflowy @securestackco @SocialsuiteHQ @bonjoroapp
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You can't improve what you don't measure! How the world's best cloud contact centers are turning to CX & AX observability to delight customers. Read more here - bit.ly/3Lh216m #cxtransformation #cxleaders #contactcenter #AX #CX
This is an exciting one! Our latest release "Encore' is available now. 🎉 Introducing our all-new Playbooks: Prebuilt best practice dashboards for deep, contact center performance insights. Find out more about our Encore release here - bit.ly/3MvGKq3
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Winners announced tomorrow 🎉 Good luck to the other partners nominated. We are thrilled to be a finalist and look forward to seeing the results. #aws #amazonconnect #contactcenter #cx #monitoring #ax #assurance #awspartner #awssummit2022
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You can't improve what you don't measure! How the world's best cloud contact centers are turning to CX & AX observability to delight customers. Read more here - bit.ly/3Lh216m #cxtransformation #cxleaders #contactcenter #AX #CX
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Sun sets today on what has been an amazing @enterprisecon #EC22 event for @Operata_IO - so many productive meetings with partners, customers and friends! ‘Til next year… #ccaas #cpaas #ucaas #contactcenter #CX
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“Making the agent experience the best sees great CX follow”. Getting the latest on Enterprise CX - ‘UCaaS + CCaaS What’s real, what’s hype, what’s next?’ - from #contactcenter #CX product experts @Genesys @dialpad @Vonage @8x8 #EC22
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We made it! CTO John Mitchem and CEO Romilly Blackburn are at @enterprisecon in Orlando. Grab a spot in our calendar to arrange a time to meet! operata.com/events/enterpr… #cx #ccaas #contactcenter #ec22
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Operata unlocks the best customer experiences in the USA! 🇺🇸 We are growing our US team, expanding our partnerships, & bringing a world-first real-time performance and experience monitoring platform to the most customer-centric market. bit.ly/operata-us #ccaas #SaaS
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Attending this years @enterprisecon? Operata founders John Mitchem & Romilly Blackburn would love to meet with you and discuss our innovative approach to performance monitoring for cloud contact centers. Book some time here - bit.ly/operata-ec #ec22 #ccaas
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Call quality impacts patient outcomes. Operata enables @EverlightRad to look inside their cloud contact center environment. Find out how - bit.ly/3J6BJ5U #awspartner #aws #ccaas #contactcenter #callcenter #callcentersoftware #performancetesting #infrastructure
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Software startup Operata takes on $2.2 million seed round for call centres to go remote bit.ly/3AcBb9D #startup #startupaus
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🚀We're hugely excited to be backing @Operata_IO. 💡To find out why, check out our investment notes from @georgie_turnr 📞 Looking forward to the journey ahead @romilly1 @franklykylie @rneumann6826 @MatthewJBrowne @mattallen @knowledgebird @LaunchVic tidalvc.com/blog/investment-…
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