Merch Direct (@MerchDirect) profile picture

We are a boutique music & entertainment merchandise company.

Long Island, NY
Joined May 2008
Photo by Merch Direct (@MerchDirect)Photo by Merch Direct (@MerchDirect)Photo by Merch Direct (@MerchDirect)Photo by Merch Direct (@MerchDirect)Photo by Merch Direct (@MerchDirect)Photo by Merch Direct (@MerchDirect)
@awoocard Hi Addie, could you please provide the email used to place the order?
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Hi Reghan, We're still waiting to hear back with an update. We'll follow up with you once we have one for you.
Hello, Please email us at help@merchdirect.com for assistance.
Hey. We don't see any emails with the name. Do you mind attempting to email us again?
Our apologies for any inconvenience this has caused you
If you would like inquire more information, please email us help@merchdirect.com
You should have received an email. If you would like inquire more information, please email us help@merchdirect.com
Due to manufacturing delays, this bundle will start shipping out end of October.
@louisxjaiThe is now a meet and greet. You'll receive an email with more information. Please email us if you have any concerns.
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Our apologies for any inconvenience.
Hello, Unfortunately we do not ship partial orders, so the entire order will go out all at once when the vinyl is available.
Hi, An email was sent out yesterday to all purchasers, please check your spam/junk mail folder if not directly received.
Hello, we've just replied to your email.
Please email us at help@merchdirect.com if you have not already. We're not open on weekends or holiday's to reply.
We're sorry to hear this! Please contact us at help@merchdirect.com with your order number and pictures of the damage.
@daocow No, we're unfortunately not able to edit an order that way: help.merchdirect.com/custome….
@fldovr There are no accounts for individualized orders you'd need to provide your purchasing email & first/last name so we can investigate
@fldovr Please email us at help@merchdirect.com with your order number, purchasing email address, and first and last name.