Merch Direct (@MerchDirect) profile picture

We are a boutique music & entertainment merchandise company.

Long Island, NY
Joined May 2008
Photo by Merch Direct (@MerchDirect)Photo by Merch Direct (@MerchDirect)Photo by Merch Direct (@MerchDirect)Photo by Merch Direct (@MerchDirect)Photo by Merch Direct (@MerchDirect)Photo by Merch Direct (@MerchDirect)
Replying to @fixedcycleny
Hi Steve! Please email help@merchdirect.com for more info!
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Hi Christopher, please email help@merchdirect.com and we'll be happy to help!
Replying to @isurrender
Hi please email help@merchdirect.com and we'd be happy to help!
Replying to @BarNayeons
Thank you for providing that. We have already responded to the email that you sent yesterday and have since cancelled your order
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Replying to @ccraniumm
Hi Jaydn, it appears that your order was placed through the Warner-Deftones website which is a separately run store from ours. We recommend contacting them for more info on your order!
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Replying to @BarNayeons
Hi what was the email used to place the order?
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Replying to @s9lvia
We received the cards in this week and have begun shipping them out! You will receive tracking once your order ship!
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Replying to @s9lvia
Hi we're hoping to start shipping them in the next 2 weeks as they have been delayed by the manufacturer. Our apologies for the continued delay!
Replying to @katelynshelby
Hi Katelyn, we have record of one response that was sent on August 26th at 12:27pm. We have since responded to your email!
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Hi please email help@merchdirect.com and we will send you a direct link to your confirmation email!
Replying to @LaurenWaterhou2
No worries! Have a good day!
Replying to @LaurenWaterhou2
Unfortunately we are not seeing any active orders under that email. Which store did you purchase from?
Replying to @LaurenWaterhou2
Hi Lauren, what was the email used for the order?
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Replying to @itsjustsky_
Hi Sky, please email help@merchdirect.com and we'll be happy to assist!
Replying to @ek_nava
Hi Eric, as we've said in our previous responses: we are still awaiting more bomber jackets to come in to be able to produce them. There is still currently a global blank shortage and specialty items such as bomber jackets are very hard to come by.
Hi Charissa, yes that is correct!
Hi Charissa, they should fit true to size!
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Hey guys! The coloring book vinyl will be shipping in the next 6-8 weeks!
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Replying to @Axel_David_97
Hi, It looks like your order was placed through the UK shop.  Please reply to your order confirmation or send an email to help@merchdirect.co.uk for more assistance with your order.
Hi! You can send an email to help@merchdirect.com !