Developer/Product Guy. Building @hirewithparam, an all-in-one recruitment automation platform for growing companies. 🚀 Previously built @stockroomio
India
Joined December 2009
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@LGIndia @flipkartsupport My new LG washing machine was delivered on 23 Oct with a faulty drum. Your technician cancelled installation on 24 Oct and promised a job sheet. No job sheet, no revisit since. My Flipkart replacement window closes tomorrow. 🧵
What I've done: raised RNA261027081255, escalated (VCA261029035906) when nobody showed up, and got a call promising a fast resolution. Then a regional employee called only to say he won't do it and told me to contact his manager.
Reached the manager after multiple tries. Still no commitment. Flipkart Order ID: OD438919009348763100. @LGIndia I need the job sheet or a DOA inspection ASAP. Terrible experience with both LG and Flipkart.
🌤️ Ashish Kumar Sahoo retweeted
URGENT🚨 I am looking for any updates on Mrs Nalini Patil & Mr Sanjay Patil who have last been traced till 8:25 AM on 26th Aug, near the Nepal side of Gyirong immigration office. They are from Mumbai& were travelling with Richa Tours@MEAIndia @CMOMaharashtra @nepaltourismb
Step 1 - take money for wifi installation
Step 2 - take customer data and do kyc
Step 3 - don't install WiFi and don't pickup phone
Good scam by @ACTFibernet @ACTFibernetHYD
PS: the service manager is someone called Lava Kumar
We just launched a new landing page for @tidyhireapp . ✨
URL 👉 tidyhire.app
Drop your feedback in the comments 🚀
🌤️ Ashish Kumar Sahoo retweeted
Are you an engineer turned founder?
Chances are you're falling into a common trap(I did, too).
Every engineer-turned-founder I've met, without fail, is passionate about building.
They're so in love with the building process that they try to inject every possible feature into their product.
They're itching to rewrite the app using the latest, shiniest web framework.
They are eager to build everything their customers ask them to build.
This approach has problems:
- The core value of your product gets blurred
- The critical "job-to-be-done" is misunderstood or even forgotten.
So how can we fix it?
- Focus on outcomes - how will a particular feature make your users' lives easy?
- Saying no to customers doesn’t mean you are not customer-obsessed. It could mean the complete opposite.
Next time, prioritise customers and their problems over building.
Much like my every journey, it might take time to learn this.
Can't agree more with this.
The last S in SaaS is as important as the first.
After a year of SaaS entrepreneurship, here's my key lesson:
For engineers turned entrepreneurs like me, it's easy to think your job ends when customers start using your software. But it doesn't.
The 'Service' in SaaS demands you:
- Deliver top-notch customer support
- Guide customers on using your product effectively, even if you think it's easy
- Develop industry-specific best practices
- Continuously enhance your product based on customer feedback
Yes, software matters - it must be secure, responsive, and user-friendly. But your product isn't a standalone entity; it's part of an ongoing customer relationship.
Customers aren't just purchasing a tool; they're investing in the entire experience and support you offer.
🌤️ Ashish Kumar Sahoo retweeted
Brilliant ad concept and execution by #Puma 👌🔥👍👏
This update is exactly what I was hoping for! @arcinternet @perplexity_ai 🤩
🌤️ Ashish Kumar Sahoo retweeted
Congratulations, Sir👏
I have been meeting Incubators, Accelerators, O-Hub team and ecosystem partners for the last 2 months since I shifted to Odisha. Wanted to share some feedback. We need to perform on the ground as well 👇
a) Why is O-Hub space given to MNCs like E&Y, IBM when it was meant for startups? Startups are not getting space & being told the applications for the space will open after April 2024. Space is also given to other ecosystems partners. What will be the use of an ecosystem partner when good quality startups will not be inhouse at O-Hub.
b) Why it is taking more time and requires multiple follow ups to get a Startup Odisha certificate. It took only 2 days to get a Startup India certificate, where it took more than a month to get Startup Odisha recognition. Why does your team expects our call and requests?
c) Sometimes the registration / Login process on the Startup Odisha website doesn't work, many times people don't pick up the toll free number. Nobody responds over email and everyone prefers WhatsApp texts. Let's take inspiration from the Startup India team and learn their process.
d) Your team also needs to monitor the incubators. A few of them ask for kick-backs to mobilise the grants.
I don't want to complain. If we don't fix these issues, then the entire efforts put in by Hon'ble CM and team will be wasted. If we don't resolve, then we will lose some good quality startups in Odisha and they will move to bigger cities. Happy to help wherever required.
Driven by ingenuity & innovation, #Odisha has been declared as the Top Performer in the State Startup Ranking by @DPIITGoI for the 3rd time. Best-in-class policy, strong funding, world-class incubation, & investment-promoting ecosystem has been the hallmark of @startup_odisha.
It's high India has to come up with a law to complain against the organisations from where we get these spam calls.
I was driving and got 7 spam calls from @MyIndusIndBank in just 12 minutes.
Whom to blame if an accident happens because of this?
@AshwiniVaishnaw @GoI_MeitY
Also as a @TruecallerHelp paid user, I expect these calls to be blocked automatically and not ring every single time, even though they are showing as spam.
This is frustrating!
🌤️ Ashish Kumar Sahoo retweeted
The captain of my @IndiGo6E flight kept on giving us World Cup match updates every half an hour till we landed right now. Love how this country adores cricket! 🫶
Candidate search is one of the core features of @tidyhireapp .
We aim to improve the search experience for recruiters.
That's why we've added the Search Highlighter, which highlights the text in a candidate's profile that matches the recruiter's search terms.
🔔 For the last few months, we been working on a new product called @tidyhireapp .
Lately, we have been interacting with lot of recruiters & have understood a few pain-points that clearly stood out.
Recruiters want:
→ An alternative hiring pipeline apart from regular job boards
